Hotell nära Cala Poncet

"En mycket trevlig vistelse och ett mycket bra hotell"

"Vi reste 2 vuxna och 2 små barn. De hade bra mat, många aktiviteter till barn, personalen proaktiv och trevlig. Rummet var fint och rent. Det endast negativ var ventilationen i rummet som fungerade ibland och AC var likaså. Som tur vi reste i oktober när vädret är behagligt. "

"Great"

"Fantastisk frukost "

"Lite bättre frukost då vi lämnade hotellet tidigt "

"Fint medelklass hotell som ligger precis på strandpromenaden. Lugn och avkopplande atmosfär. Trevlig personal. "

"I’ve had a really high hopes for this hotel. However, as soon as we’ve arrived in the hotel room, a huge mold in the bathroom ceiling welcomed us. We’ve talked to the receptionist and asked if we could change to another suit, the receptionist surprisingly said “mold is common in Mallorca since it’s very humid. I’ll send someone to clean it”.. Like, what the heck? not a mold expert but pretty sure what’s causing the mold is from the other side of the ceiling meaning, the ceiling has been exposed to water for a long time! We’ve tried many times and asked if we could change room, but failed. The person who cleaned the bathroom used a mop to remove the visible mold. The dinner part also made me felt incredibly disappointed. FIRST: Saw a cockroach crawling on the food, a lot of other guests saw it too..after telling the chef the personel quickly removed the cockroach but not the food it crawled into. SECOND: One chef who was grilling the chicken was using the same thong for the raw chicken and cooked chicken when serving the guest. I’ve informed the chef that using the same thong for raw and cooked chicken can cause cross contamination to the food.(this made the chef mad and argued that it was ok to do so). The next day he was being rude and could see/hear him talking to the other chef pointing at me(he did not know I speak spanish btw). THIRD: my husband asked for new beach towels (on sunday u can change towels). The woman incharge made a scene and scremed in front of my kids."

"Lugnt och familjärt lägenhetshotell med fint poolområde och fin utsikt över Alcudiabukten. Fin utsikt mot havet från vår balkong. God och varierad frukost och även god kvällsbuffe och vi fick god hjälp att lösa alternativ till två av oss med Celiaki. "

"Trevligt och fräscht hotell. Stor frukostbuffé. Bra pool med solsängar. "