2/10 Väldigt dåligt
David
Reste med familj och småbarn
14 aug. 2025
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel HAS BED BUGS! We had room
336. Once we were ready for bed, we pulled back the bed sheets ON BOTH BEDS, and there was a bunch of bed bug poop and marks on the sheets all toward the head of the bed.
We immediately called and reported it to the front desk and they asked us if we wanted clean sheets. ARE YOU KIDDING ME?- WE WANT A ROOM IN A HOTEL THAT DOESNT HAVE BED BUGS! The front desk staff and manager didn’t seem surprised that we reported bed bugs and they were so nonchalant about it. It makes me think that they KNOW they have a bedbug problem.
We requested a refund through Expedia and got a refund and immediately left the hotel, we did not stay the night. We threw away our luggage in case it was now contaminated. I am infuriated that we were put in a position that we could get BED BUGS!!! We immediately laundered all our clothes and sprayed our shoes etc down with insecticide. This was a horrific end to a wonderful trip. This hotel experience RUINED our vacation.
The pool is such a joke too- 1hour time limit and they come in with a whistle and a sign and start yelling “Times up!” It’s grossly overcrowded and there are lots of parents not watching their kids and no staff to be seen!
This property is dated and dirty and smells musty and like chlorine. Horrendous mosquito problem in the front foyer as well.
It would have been cleaner and more pleasant sleeping under a highway overpass in a wet refrigerator box!
TERRIBLE EXPERIENCE 0/10
David
Bodde här 1 natt i augusti 2025