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Recensioner av Best Western Premier Freeport Inn Calgary Airport

3.5 out of 5

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 584 av 1005 recensioner" "
8 - Bra i betyg. 260 av 1005 recensioner" "
6 - Okej i betyg. 86 av 1005 recensioner" "
4 - Dåligt i betyg. 47 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 1005 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Jennifer

Gillade: Renlighet, personal och service och rummets bekvämlighet
Stannade en natt innan jag reste vidare, perfekt för ändamålet. Snabb transfer till/från hotellet och flygplatsen och trevlig personal. Rummet var rent och i bra skick, det ända jag har att anmärka på är fläkten i rummet som lät så pass högt att jag behövde stänga av den på natten.
Bodde här 1 natt i januari 2022

8/10 Bra

Debbie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super quiet there. Even the pool and hot tub were quiet. What I wasn't a huge fan of was that the pool is shallow and our curtains didn't close all the way.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Erwin

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was extremely friendly and helpful. Moreover, the shuttle from the airport and back was convenient. We contacted the hotel for pick up and provided clear instructions as to were to meet. We also requested to be dropped off back to the airport at a specfic time and they were kind enough to accommodate! I highly recommend this hotel.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Damon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

JOHN

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
good pick from airport at 1 am
Bodde här 1 natt i april 2024
Svar från Front Office Supervisor 30 apr. 2024
Thank you for taking the time to rate your most recent stay at the Best Western Premier Freeport Inn & Suites. We apreciate your feedback. If there is anyting else you would like to share with please do not hesitate to contact us. We hope to welcoming you back here again!

10/10 Fantastiskt

Jill

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Arrived early and asked for an early check in and it was granted. Awesome servuce
Bodde här 1 natt i april 2024
Svar från Front Office Supervisor 27 apr. 2024
Thank you for sharing your rating our Best Western Premier Freeport Inn & Suites. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip to Calgary. Have a great day!

10/10 Fantastiskt

Trevor

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great option for staying close to the Calgary airport. Kids loved the water slide.
Bodde här 1 natt i april 2024
Svar från Front Office Supervisor 27 apr. 2024
Thank you for taking the time to rate the Best Western Premier Freeport Inn & Suites with 5 stars! We're thrilled to hearthat you enjoyed your stay with us and that we met your expectations. We strive toprovide exceptional service and amenities to all of our guests, and we're delightedthat we could do so for you. We appreciate your feedback and hope to have theopportunity to welcome you back in the future for another outstanding stay!

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent food. shuttle on return from trip was a voicemail.....no human interaction. had to take a cab
Bodde här 1 natt i april 2024
Svar från Sujith 23 apr. 2024
Thank you so much for your ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

10/10 Fantastiskt

Thomas

Reste med familjen
Gillade: Renlighet och personal och service
Staff were very friendly especially Jen and Khush at the front desk. I appreciated all of the staff but these two stuck out as exceptional. The on site restaurant was decent and fair priced, the rooms were clean, quiet and comfortable.
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 21 apr. 2024
Thank you for taking the time to share this positive rating about your stay at the Best Western Premier Freeport Inn & Suites! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 Fantastiskt

Michele

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice as always
Bodde här 1 natt i april 2024
Svar från Sujith 23 apr. 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

10/10 Fantastiskt

Jonathan, Hamilton

Bodde här 1 natt i april 2024
Svar från Sujith 23 apr. 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

8/10 Bra

Cara

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 21 apr. 2024
Thank you for your ratings about your recent stay at the Best Western Premier Freeport Inn & Suites. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

10/10 Fantastiskt

Colleen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Free shuttle and late checkout
Bodde här 1 natt i april 2024
Svar från Sujith M 17 apr. 2024
Thank you so much for the review. We are happy to know that you had a great experience while staying with us. Have a great day!

10/10 Fantastiskt

Peter B

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sujith M 17 apr. 2024
Thank you so much for the review. We are happy to know that you had a great experience while staying with us. Have a great day!

10/10 Fantastiskt

Colleen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pleasant staff, close to airport and free shuttle.
Bodde här 1 natt i april 2024
Svar från Sujith M 17 apr. 2024
Thank you so much for the review. We are happy to know that you had a great experience while staying with us. Have a great day!

4/10 Dåligt

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very pleased
Bodde här 1 natt i april 2024
Svar från SM 10 apr. 2024
Thanks for the feedback. We hope to host you in the future.

4/10 Dåligt

Margaret

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sujith M 17 apr. 2024
Thank you for sharing this honest feedback, Margaret. We apologize for not meeting your expectations. We’re currently making adjustments to make sure all guest expecations are met. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.

10/10 Fantastiskt

Jordan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet
Bodde här 1 natt i februari 2024
Svar från Front Offfice Supervisor 7 apr. 2024
We're delighted that you enjoyed your recent stay at the Best Western Premier Freeport Inn & Suites. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to welcoming you back in the future!

10/10 Fantastiskt

CHEOLWON, COQUITLAM

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Front Office Supervisor 7 apr. 2024
We're thrilled that you enjoyed your recent stay at the Best Western Premier Freeport Inn & Suites. Thank you for your positive rating. We look forward to welcoming you the next time you visit Calgary!

10/10 Fantastiskt

Christopher

Bodde här 1 natt i april 2024
Svar från Front Office Supervisor 7 apr. 2024
We're thrilled that you enjoyed your recent stay at the Best Western Premier Freeport Inn & Suites. Your satisfaction is important to us and we are gratefull for your positive rating. We look forward to welcoming you back soon!

10/10 Fantastiskt

Edward

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean. Well staffed 24 hours per day.
Bodde här 3 nätter i mars 2024
Svar från Front Office Supervisor 3 apr. 2024
Thank you so much for your stellar rating about our hotel! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area!

4/10 Dåligt

Brian

Affärsresenär, Reste med sin partner
Gillade inte: Personal och service
This has been our go to when staying in Calgary and travelling to the airport. Hoever they say they offer 24hr shuttle but this is NOT the case we had to hail a cab and pay $20 to the ride to the airport, Our VIP experience was not offered at the restaurant or in the lounge. Very poor service overall.
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 3 apr. 2024
Thank you for taking the time to leave us a review with some feedback about your experience at the Best Western Premier Freeport Inn & Suites. We are disheartened to hear you had to arrange your own transportation to the airport. We would like to hear more details about the issue. Please do not hesitate to contact us. We hope to welcome you back as our guest again in the future so we can ensure you have only positive experience!

10/10 Fantastiskt

Anne-Marie

Bodde här 1 natt i april 2024
Svar från Sujith 23 apr. 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is clean, easy and has a very reliable and accessible shuttle.
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 3 apr. 2024
Thank you for taking the time to share this positive rating about your stay at the Best Western Premier Freeport Inn & Suites! We will make sure toshare this with the team to let them know to keep up the amazing work and hopeyou'll stop by when you're back in the area!

10/10 Fantastiskt

Shirley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 3 apr. 2024
Thank you so much for the fabulous rating. We really appreciate your stay at the Best Western Premier Freeport Inn & Suites and sharing the word about us. We look forward to welcoming you soon!

10/10 Fantastiskt

Rajdeep

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 3 apr. 2024
Where words fall short, ratings do the job! Thank you for such gracious ratings about your stay at the Best Western Premier Freeport Inn & Suites! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. We hope to cherishguests like you by earning your business again and again!

10/10 Fantastiskt

Natalie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s a great location for a weekend get away and the pool with water slide was perfect for the kiddos
Bodde här 2 nätter i mars 2024
Svar från Front Office Supervisor 31 mars 2024
Thank you for your recent stay at the Best Western Premier Freeport Inn & Suites and for awarding us a perfect rating. Your positivefeedback made our day! We're dedicated to providing memorable experiences, andyour satisfaction lets us know we're on the right track. We eagerly await your nextvisit and the chance to exceed your expectations once more.

8/10 Bra

Murray

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 31 mars 2024
Thank you for your generosity with the rating about your most recent stay at the Best Western Premier Freeport Inn & Suites. We are glad that you had an enjoyableexperience with us, and we look forward to having you back with us your next visit!

10/10 Fantastiskt

Kim

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super easy check in clean big rooms nice staff will.deff be back next time we fly.
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 31 mars 2024
Thank you for taking the time to give us such positive rating. We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish guests like you by earning your business again and again!

10/10 Fantastiskt

GRACE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great spot close to the airport! Clean and comfortable.
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 31 mars 2024
Thank you so much for your exceptional rating about your recent stay at the Best Western Premier Freeport Inn & Suites. We are glad we could win your trustand provide you with the best. We hope to enhance this experience even further inthe future. We are indeed looking forward to your next visit!

10/10 Fantastiskt

Jenna

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved how close it was to the mall and how quiet and clean the entire hotel was! No traffic sounds or other guest sounds. My daughter loved the water slide and how big the room was. Breakfast/coffee to our room was fast and inexpensive.. felt like a home away from home, will be back!
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 31 mars 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hearthat you enjoyed your stay with us and that we met your expectations. We strive toprovide exceptional service and amenities to all of our guests, and we're delightedthat we could do so for you. We appreciate your feedback and hope to have theopportunity to welcome you back in the future for another outstanding stay!

10/10 Fantastiskt

grant

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not a restaurant.
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 31 mars 2024
Thank you for your ratings about your recent stay at the Best Western Premier Freeport Inn & Suites. We are delighted to know that you enjoyed your staywith us and we hope to serve you soon. If there’s anything else we can do to makeyour next stay better, please don’t hesitate to reach out!

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
courteous staff convenient shuttle
Bodde här 1 natt i mars 2024
Svar från Sujith 24 mars 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

2/10 Väldigt dåligt

Gail

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Requested parking on site! Had to repack baggage as I was then travelling by plane & couldn’t leave my belongings or vehicle on-site as requested. Staff were rude & argumentative! Not helpful at all! I had to drive my vehicle to park2go on my pjs because the hotel would not let me park there. I then waited outside park2 go for shuttle to return to pick me up. Very inconvenienced, cold & not happy!
Bodde här 1 natt i mars 2024
Svar från Elise S. 19 mars 2024
Dear Gail, While we would love to expand our parking lot to accommodate all requests for long term parking, we do have some physical limitations. As noted on your Expedia reservation long term parking requires reservation. We offer limited extended stay parking that must be pre-booked, however, we do have a partnership with Park2Go where you were referred, along with a coupon, and complimentary shuttle service. We are sorry your parking process was less smooth than you liked, please call in advance of your next stay to pre-book your long-term parking. We hope you will give us another chance to provide a PREMIER experience.

10/10 Fantastiskt

Matthew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good spot
Bodde här 2 nätter i mars 2024
Svar från Sujith 19 mars 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Fantastiskt

Tim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always pleasant staff! Great dining! Also we really like the free shuttle.
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 12 mars 2024
Thank you for taking the time to share this positive rating about your recent stay at the Best Western Premier Freeport Inn & Suites! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stay again when you back in Calgary!

10/10 Fantastiskt

Dave

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Sujith 12 mars 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Fantastiskt

Maryanne

Gillade: Bekvämligheter
Super comfy bed. Spotlessly clean room and extremely friendly helpful staff.
Bodde här 1 natt i mars 2024
Svar från Sujith 12 mars 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Fantastiskt

Tawnya

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice hotel, good location. Beds are amazingly comfortable.
Bodde här 3 nätter i mars 2024
Svar från Sujith 12 mars 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Fantastiskt

Naomi, leduc

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I got in very late and was worried about my check in process. The staff was phenomenal, expertly combining warmth and professionalism for a friendly and efficient check in. The room was clean, well equipped, and very comfortable with thoughtful amenities like a clock with a wireless charging station. While i wasnt able to get room service, i swallowed my spoiled dissappointment and went to the restaurant for breakfast. I was greeted promptly, gicen a menue, and my food came almost too fast! I hardly had time to decide what to do with my day before the large and delicious breakfast was served to me with condiments and a smile. I ate leisurely, watching other patrons enjoy the same service i reveived, and retired to my room for a very nice tub before checking out so fast i thought a mistake had been made. I would highly recommend this property to anyone who wants quality and maybe a little luxury too!
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 9 mars 2024
Thank you for your recent stay at the Best Western Premier Freeport Inn Calgary Airport and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more. Have a great day!

10/10 Fantastiskt

JAMES

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice conveient place to stay.
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 9 mars 2024
Thank you for your 5/5 rating about your recent stay at the Best Western Premier Freeport Inn! We're thrilled that you had a wonderful stay with us.Your satisfaction is our ultimate goal, and your feedback motivates us to continue. We look forward to welcoming you as guest next time you visit Calgary!

10/10 Fantastiskt

Jorden

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place, very nice rooms for the great price
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 9 mars 2024
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted thatyour stay exceeded your expectations. Your feedback is invaluable to us, and we'rethrilled to have contributed to your memorable experience. We look forward towelcoming you back for another exceptional stay!

10/10 Fantastiskt

Jayzlynn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great!
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 9 mars 2024
Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyedyour visit and, we look forward to welcoming you back the next time you visit Calgary!

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel, clean rooms and pleasant staff. Recommended.
Bodde här 1 natt i februari 2024
Svar från Front Office Supervisor 6 mars 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hearthat you enjoyed your stay with us and that we met your expectations. We strive toprovide exceptional service and amenities to all of our guests, and we're delightedthat we could do so for you. We appreciate your feedback and hope to have theopportunity to welcome you back in the future for another outstanding stay!

10/10 Fantastiskt

Bankinyakamwe

Bodde här 1 natt i februari 2024
Svar från Sujith 24 mars 2024
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

8/10 Bra

Paul, Paradise

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the airport
Bodde här 1 natt i februari 2024
Svar från Sujith 26 feb. 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

10/10 Fantastiskt

Jayne

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s close to the airport, greeted warmly, rooms are very well appointed. Restaurant good food and again wonderful staff
Bodde här 1 natt i februari 2024
Svar från Sujith 26 feb. 2024
Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!

8/10 Bra

John, Calgary

Bodde här 1 natt i februari 2024
Svar från Sujith 24 mars 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

10/10 Fantastiskt

garnet

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All
Bodde här 2 nätter i februari 2024
Svar från Sujith 26 feb. 2024
Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!

10/10 Fantastiskt

Joanne

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
New property with shuttle service to airport
Bodde här 1 natt i februari 2024
Svar från Sujith 25 feb. 2024
Thank you for sharing a review of your recent experience. Our team here at Best Western Premier Freeport is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.