3 outdoor pools, sun loungers

Recensioner av Sun Palace Cancun - Adults Only - All-inclusive

4.5 out of 5
Sun Palace Cancun - Adults Only - All-inclusive
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 712 av 999 recensioner" "
8 - Bra i betyg. 188 av 999 recensioner" "
6 - Okej i betyg. 59 av 999 recensioner" "
4 - Dåligt i betyg. 21 av 999 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 999 recensioner" "

9,6/10

Renlighet

9,6/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Marie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
4-dagars vistelse
Ett fint och trevligt hotell på stranden i Cancun. All personal var trevliga och hjälpsamma. God mat på alla restauranger ala Carte frukosten på Fuego var mysig då man kan sitta utomhus. Enda nackdelen var att solstolarna snabbt tog slut.
Bodde här 4 nätter i januari 2024
Svar från Sun Palace 26 jan. 2024
Dear Marie, We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with the delicious food in our restaurants specially Fuego but also by the excellent service provided by our professional team members who make sure you and your family had an amazing stay with us. We very much appreciate your recommendation and we hope to see you again in the future,Best Regards!

8/10 Bra

Jessica

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra!
Nöjda överlag med rummet, poolhänget och mat. Den färska frukten vid frukosten är särskilt bra samt hamburgarna på lunchen. Personalen behöver bli bättre på engelska, det är mycket svårt att få dem o förstå.
Bodde här 8 nätter i februari 2020
Svar från Sun Palace 9 mars 2020
Dear Jessica, Thank you for taking the time to share with us your most recent vacation getaway at Sun Palace. We are delighted you enjoyed the pool, gastronomic options and the comfort of your room. We appreciate your feedback on our opportunity areas, our guests' comments are of the utmost importance to us as this helps us to improve our services to provide our guests with nothing but extraordinary experiences. We hope to have the opportunity to welcome you again so you can witness the changes we implement on a daily basis due to your valuable feedback. Warm regards.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt fantastiskt. Vi bodde en vecka här och det finns inget att klaga på. Maten var suverän, drinkarna i världsklass, servicen toppen! Vi hade ocean view och helt klart värt det, stranden här är magiskt fin! Rekommenderar verkligen detta hotell!
Bodde här 7 nätter i december 2018
Svar från Sun Palace 26 dec. 2018
Dear Guest, Thank you so much for taking the time to leave us such a wonderful review about your delightful experience. We appreciate the feedback and are so happy to hear you had an overall positive experience with us. We look forward to seeing you again soon!

10/10 Fantastiskt

Sara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
2 underbara dagar
Maten var helt underbar! Älskade frukostbuffén och all färsk frukt som fanns. Poolen var härlig och personalen serverade drinkar när man låg och slappade. Personalen var så hjälpsamma och serviceinriktade och man kände sig hela tiden ompysslad. Gymmet var stort och bra. Hade toppendagar på detta ställe! Hotellet ligger dock en bit från de centrala delarna av hotellzonen.
Bodde här 2 nätter i augusti 2018
Svar från Sun Palace 10 sep. 2018
Dear Sara, Thank you so much for your fabulous 5 points review. Our staff is constantly striving to make sure that our guests have the best vacation experience and we couldn't be happier to see that we achieved this goal with you, we look forward to the opportunity of hosting you once more!

10/10 Fantastiskt

Sofie, Malmö

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
10 poäng till Abiel på den Asiatiska restaurangen - så trevlig :D
Bodde här 6 nätter i juni 2018
Svar från Sun Palace Cancun 12 juni 2018
Dear Sofie, Thank you so much for taking the time to share your positive feedback with us. We're glad to know you had such amazing time and hope to repeat the experience once again in a not so distant future. Thank you so much for your preference. Cordially, Sun Palace Cancun

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i oktober 2017
Thank you so much for your grading, we are happy to know you had such positive experience during your stay. We are working every day on improvements to surpass our guest's expectations. We look forward to your next visit soon! Best wishes, Sun Palace Cancun

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great staff and hotel. Food could be better
Great staff and very nice hotel, food for breakfast and lunch was great but have to say dissapointed about the dinner food. Drinks are also made from cheap alcohol and not very good either. Overall good visit but room for improvements
Bodde här 3 nätter i juni 2017
Dear guest, Thank you so much for choosing Sun Palace. Although most of your review speaks about an overall positive experience, we would like to apologize for not completely surpassing your expectations. We are continuously working on improvements, always paying attention to the feedback we receive. Your satisfaction is the most important for us. Best regards, Sun Palace Cancun

10/10 Fantastiskt

Niklas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastisk service! :)
Fantastiskt!! Servicen är den absolut bästa jag har varit med om! Vart du än går och vem du än möter så får du alltid ett stort smile och ett varmt välkomnande. Otroligt hög standard på precis allt! Frukosten är helt enastående med en stor, fräsch och god buffee. Likaså lunch... Kvällen har ett fint utbud med olika restauranger i toppklass. Poolområdet är perfekt. Ett lugnt område och ett med lite aktiviteter och poolbar. Både ligger i anslutning till stranden som även den är tagen från ett vykort. Allt är all inclusive. Men jag rekomenderar att ge dricks till personalen för dem är helt fantastiska!! Vi åker absolut tillbaka!
Kära Niklas, Vi är mycket glada att läsa dina positiva kommentarer om din senaste vistelse på Sun Palace, tack så mycket för att du delar din recension med oss. Vi arbetar mycket hårt för att garantera vår gästs tillfredsställelse, eftersom det här är det viktigaste för oss, vilket gör att du känner dig bekväm och bortskämd hela tiden under din vistelse. Tack för att du valde Sun Palace, vi hoppas vi ses snart igen. Vänliga Hälsningar, Sun Palace Cancun

10/10 Fantastiskt

Farshad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and clean place
Everything was great in the hotel (the room, food, cleanness, wifi, beach area...). Our only negative experience was the service from some of the waiters in the restaurants, and the behavior of the person who was explaining different tours for us.
Svar från General Manager 14 jan. 2017
Dear Farshad, Thank you so much for your review. We appreciate your comments and feedback as they help us to improve and focus on the areas we know we can do better. We would like to apologize for your perception about our staff, this is something we will definitely address to guarantee you receive the vacation you deserve. Thank you for the confidence. Looking forward to hearing from you soon. Kind regards, Sun Palace Team

10/10 Fantastiskt

Lori

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful place! Great staff and food!
Bodde här 7 nätter i april 2024
Svar från Hotel Management 29 apr. 2024
Dear Mrs. Lori.Thank you for your wonderful review. We're glad to hear that you found our staff and cuisine great. It was a pleasure having you. We look forward to welcoming you back.Kindly,Sun Palace.

10/10 Fantastiskt

Holly

Reste i grupp
Gillade: Bekvämligheter
2nd time to SunPalace & love the resort & people
Bodde här 7 nätter i april 2024
Svar från Hotel Management 29 apr. 2024
Dear Mrs. Holly.Thank you for your positive feedback! We're delighted to hear that you found our staff great and that you loved our resort so much!We look forward to welcoming you back on your next visit.Best regards,Sun Palace.

10/10 Fantastiskt

Ana

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was amazing
Bodde här 3 nätter i april 2024
Svar från Hotel Management 23 apr. 2024
Dear Mrs. Anna.Thank you for your wonderful review, it's great to read that you had an amazing time!We hope to see you in the near future for another incredible stay.Kindly,Sun Palace All Inclusive

10/10 Fantastiskt

Brigitte

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We Loved stating at this resort. Absolutely recommend this to any couple for a nice getaway... we had no problems finding lounge chairs ... food is good, even if you didn't get a restaurant for dinner ( although we never had a problem), their room service offers a very good menu, even better than some of their restaurants... Thai had really good food , so take your time and reserve it asap when you arrive..Absolutely no regrets going to Sun Palace.. Will be looking forward to come again to this place
Bodde här 6 nätter i april 2024
Svar från Hotel Management 17 apr. 2024
Dear Mrs. Brigitte,Dear guests,Thank you sincerely for your review, and we are delighted to hear that you enjoyed your stay at Sun Palace. It's wonderful to know that you were able to enjoy our facilities seamlessly and that our culinary offerings, both in our restaurants and through our room service, were up to your expectations. We are especially proud to hear that you enjoyed the Thai culinary experience, and we appreciate your recommendation to book in advance. Furthermore, we look forward to welcoming you again in the future!Best regards,Sun Palace All inclusive.

8/10 Bra

Kai He

Gillade: Renlighet
Bodde här 4 nätter i april 2024
Svar från Hotel Management 18 apr. 2024
Dear Kai He.Thank you for your ratting!We can't wait to have you back at Sun Palace for another incredible stay.Best regards,Sun Palace All Inclusive.

8/10 Bra

Ragan, New albany

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was excellent, very pleasant and polite. It did take longer than it should to get drinks all around. But certainly was a great experience.
Bodde här 5 nätter i april 2024
Svar från Hotel Management 17 apr. 2024
Dear Mr. Regan.Thank you so much for entrusting Sun Palace to provide you with the perfect vacation. We're overjoyed to read that our staff was very professional and provided an excellent service. We can't wait to have you back!Best regards,Sun Palace All Inclusive.

10/10 Fantastiskt

DORIS, Blue Springs

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like everything
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 15 apr. 2024
Dear Mrs Doris.It was a pleasure to welcome you at Sun Palace and we're very honored to receive your perfect feedback, impression and review rating. We remain at your service. Kind regards. Sun Palace All Inclusive

10/10 Fantastiskt

Rodiana, Naples

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an amazing 5 days at Sun Palace. We were upgraded by Expedia to the Governor room and it was incredible. From the variety of restaurants and buffet food selection to the beach waves this trip for us was fantastic.
Bodde här 4 nätter i april 2024
Svar från Hotel Management 15 apr. 2024
Dear Rodiana,Thank you for sharing your wonderful feedback about your stay at Sun Palace. We're delighted you've enjoyed our rooms, restaurants, and beach!Your satisfaction is the most important thing to us and our main goal, and nothing pleases us more than learning it was successfully achieved during your visit. We can't wait to have you back!Best Regards,Sun Palace All Inclusive.

10/10 Fantastiskt

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff , good food , clean. I enjoyed this resort
Bodde här 2 nätter i april 2024
Svar från Hotel Management 13 apr. 2024
Dear Mr Kevin,Thank you so much for entrusting Sun Palace to provide you with the perfect vacation to make it the best experience in your life. We feel much honored with your comments.We can't wait to have you back.Best regards,Sun Palace All inclusive

10/10 Fantastiskt

Hulaimatu, Clifton Heights

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Hotel Management 11 apr. 2024
Dear Hulaimatu,Thank you for your perfect score rating!We sincerely appreciate you taking the time to share your thoughts on us.Likewise, we hope to host you again in the future.Best regards,Sun Palace All Inclusive.

10/10 Fantastiskt

Ian

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff, pools, bars, restaurants and amenities were great!
Bodde här 4 nätter i april 2024
Svar från Hotel Management 11 apr. 2024
Dear Mr. Ian.We are delighted to hear that you and you had an enjoyable stay with us at Sun Palace and we truly appreciate knowing that you found our facilities, staff and amenities great. We hope to see you again in the near future. Best Regards,Sun Palace All inclusive.

10/10 Fantastiskt

Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great food and staff
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 10 apr. 2024
Dear Mr. Jose.Thank you for choosing The Palace Company to enjoy a splendid vacation. It was an honor to welcome you at Sun Palae, we are very pleased to know that you enjoyed our facilities, services and especially the incredible attention of our staff. Your feedback definitely strengthens our philosophy of seeking the highest level of service excellence. We will be thrilled to host you again any time in the future. Best Regards.Sun Palace All inclusive

10/10 Fantastiskt

Stephanie Danielle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property and staff was top notch.
Bodde här 5 nätter i april 2024
Svar från Hotel Management 9 apr. 2024
Dear Mrs. Stephanie.Thank you for such kind words towards Sun Palace, we really appreciate you for taking your time to review us and for letting us create memories that will last for you and all your loved ones. We can't wait to have you back!Best Regards.Sun Palace

8/10 Bra

Quincy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good except they tried to downgrade my room when I was checking in. Also I had to ask for room service more than once. They would come in the room drop something off but wouldn’t make up my bed or restock on towels. Overall it was a nice experience I would entertain the idea of staying again.
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 5 apr. 2024
Dear Quincy.We are very happy to learn that your overall experience at Sun Palace was joyful. Thank you so much for taking the time to review our beloved resort. Our team will be delighted to serve you once again. Best Regards.Sun Palace

10/10 Fantastiskt

Cindy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay! Plenty of seats by the pool and on the beach. Loved Alan for pool activities! Clean and nice rooms and good food.
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 5 apr. 2024
Dear Mrs. Cindy.It was a pleasure to welcome you at Sun Palace Cancun and we're very honored to receive your perfect feedback, impression and review rating. We remain at your service. Kind regards.

10/10 Fantastiskt

Akshita

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 3 apr. 2024
Dear Akshita.Thank you so much for your wonderful review! We can't wait to welcome you back.Best regards.

10/10 Fantastiskt

michelle

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful property! Super clean and everything looks up to date. Food was excellent and staff workers were extremely helpful. The beach was clean and the water was beautiful! Geared towards couples and a mature crowd. Not a party hotel.
Bodde här 3 nätter i mars 2024
Svar från Sun Palace Cancun 1 apr. 2024
Dear Michelle,Thank you for taking the time share your review and tell us about your wonderful stay. We are glad to hear we have met your expectations. It was a pleasure hosting your stay and we look forward to having you back.Kindest Regards

6/10 Okej

Michael

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean
Bodde här 4 nätter i mars 2024
Svar från Sun Palace Cancun 30 mars 2024
Hello Michael,Thank you for choosing to vacation with us. We are pleased you have share your feedback to tell everyone about the cleanliness of the resort.It was a pleasure having you and we look forward to welcome you back!Best Regards

8/10 Bra

Susan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our first visit to the Sun Palace. We enjoyed our stay and were able to turn down the invitation to the "free" breakfast/lunch to see another property. We have attended many of these in the past at other properties so it was a relief to avoid this during this trip. Food was good, staff was helpful and attentive, and we enjoyed the beach and pool. Nightly entertainment was nice to have an option to attend. Only things that I like less are the areas that are for "Diamonte" members which meant some pool and beach areas were not available. We were VIPs so we had some privileges that included a special concierge. The resort does allow these spaces to open up after 10 am if not claimed which is positive. We did not do any outside activities so really took advantage of the resort but did not spend anything extra on spa or specialty food or activities.
Bodde här 5 nätter i mars 2024
Svar från Sun Palace Cancun 30 mars 2024
Dear Susan,Thank you for choosing to vacation with us here at Sun Palace. We are please you took the time to share your valuable feedback and tell us about your stay. We are happy to hear that is was you first stay with us and it was overall a good one. We have noted too your dissatisfaction, and we do apologize for any inconvenience caused.It was a pleasure having you and we look forward to having you back.Best Regards

10/10 Fantastiskt

Mary Jane

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very Clean, super friendly and helpful staff
Bodde här 4 nätter i mars 2024
Svar från Sun Palace Cancun 28 mars 2024
Hello Mary Jane,Wonderful!We are glad to receive you fantastic feedback on your recent stay. It was a pleasure hosting your vacation and we hope to welcome you back.Best Regards

10/10 Fantastiskt

Sharon Rosemarie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
From the check in to the check out everything and I mean EVERYTHING AND EVERYONE was absolutely amazing. Me and my fiancé was truly impressed and had the BEST vacation ever.
Bodde här 5 nätter i mars 2024
Svar från Sun Palace Cancun 27 mars 2024
Dear Sharon,Amazing!Thank you for sharing your review to tell us about your memorable experience. We are happy to hear it was a magnificent stay and you both were wowed.We look forward to having you back.Best Regards

6/10 Okej

Suzanne

Reste med sin partner
Gillade: Personal och service
Excellent staff but unfortunately could not make up for the poor quality in food. We ended up eating out a lot for dinner. Resort is very quiet and boring. Good place if you want to be secluded.
Bodde här 4 nätter i mars 2024
Svar från Sun Palace Cancun 27 mars 2024
Dear Suzanne,We appreciate you choosing to vacation with us here at Sun Palace. We are sorry to hear your expectations were not met. We appreciate you recognizing the excellent service and well are hoping to welcome you back to have a more fulfilling stay.Kindest Regards

8/10 Bra

Jeffrey

Bodde här 2 nätter i mars 2024
Svar från Hotel Management 15 apr. 2024
Dear Mr. Jeffrey.It was a pleasure to welcome you at Sun Palace and we're very honored to receive your perfect feedback, impression and review rating. We remain at your service. Kind regards. Sun Palace All Inclusive

10/10 Fantastiskt

Joann

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a wonderful experience. The service and dining is top notch. Even though reservations at the restaurants were required for dinner we were easily able to get a table even if the app said none were available. Staff was more than willing to accommodate us. My only criticism is that people save seats at the pool despite being asked not to by staff. I’m not talking about members only areas. Those guests are entitled due to the extra fees they pay. Regular guests are up at 6am putting towels down and then disappearing for hours. There are always seats at the beach but the main pool is always full. If you are someone who gets annoyed by this be aware. If you are flexible, seats do open up as the day wears on. But again, if you are annoyed or want to complain this is not the resort for you.
Bodde här 4 nätter i mars 2024
Svar från Sun Palace 19 mars 2024
Dear Joann,Thank you for sharing your experience with us! We're thrilled to hear that you had a wonderful time and enjoyed the top-notch service and dining. We appreciate your feedback regarding the pool seating situation, and we apologize for any inconvenience caused by guests saving seats despite our policies. We'll address this issue with our team to ensure a better experience for all guests in the future. We hope to welcome you back again soon!Best Regards!

10/10 Fantastiskt

Doris

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are very nice and food is excellent overall I would recommend this property to anyone
Bodde här 4 nätter i mars 2024
Svar från Sun Palace 19 mars 2024
Dear Doris,Thank you for your positive feedback! We're delighted to hear that you enjoyed the excellent food and the friendliness of our staff. Your recommendation means a lot to us, and we hope to welcome you back again in the future!

10/10 Fantastiskt

Jared

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i februari 2024
Svar från Sun Palace 19 mars 2024
Dear Jared,Thank you for your positive recommendation!Best Regards

10/10 Fantastiskt

Don

Bodde här 10 nätter i mars 2024
Svar från Sun Palace Cancun 6 apr. 2024
Dear Don,Thank you for choosing to vacation with us here at Sun Palace, We appreciate you sharing your 5 stars ratings. It was our pleasure hosting your stay, and we look forward to welcome you back.Sincerely

6/10 Okej

Christopher Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place and lots of fun.
Bodde här 4 nätter i mars 2024
Svar från Sun Palace 19 mars 2024
Dear Christopher,We appreciate your feedback! Respectfully!

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Sun Palace 19 mars 2024
Dear Amy,Thank you for your recommendation!Kind regards!

10/10 Fantastiskt

Brandi

Reste med sin partner
Gillade: Renlighet och personal och service
Y
Bodde här 4 nätter i mars 2024
Svar från Sun Palace 19 mars 2024
Dear Brandi,Thank you for your recommendation!Best Regards!

10/10 Fantastiskt

Jesus

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel and great food options
Bodde här 4 nätter i mars 2024
Svar från Sun Palace 19 mars 2024
Dear Jesus,We appreciate your recommendation, we look forward to welcome you back!

10/10 Fantastiskt

LINDA, Parksville

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 14 nätter i februari 2024
Svar från Sun Palace Cancun 30 mars 2024
Dear Linda,We appreciate you sharing your 5 stars ratings. We are pleased to have been apart of your vacation and we look forward to having you back.Best Regards

10/10 Fantastiskt

Deepak

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Flawless service and a fantastic stay. Will be back!
Bodde här 3 nätter i februari 2024
Svar från Sun Palace 8 mars 2024
Dear Deepak,Thank you for your positve recommendation about the service provided by our amazing staff, we look forward to welcome you back!

8/10 Bra

Megha

Bodde här 3 nätter i mars 2024
Svar från Sun Palace Cancun 25 mars 2024
Hello Megan,Thank you for sharing your 4/5 ratings. We appreciate you feedback and we look forward to having you back soon.Best Regards

8/10 Bra

Matt

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great time, stayed 4 nights. All the staff was friendly and helpful. They helped us set up a last minute tour when we were having trouble accomplishing on line. The view and room were both amazing. Only downside was that some of the restaurant food was sub par. On the other hand, all the room service food was excellent! If you like to enjoy a cocktail or many, this is the place for you. From the fully stocked in room bar to the multiple on site bars and beach lounge chair service, it is impossible to go without at almost any time. We will most likely be back but adjust our visit to leverage the strongest aspects, beach/pool/and room service dining.
Bodde här 4 nätter i februari 2024
Svar från Sun Palace Cancun 4 mars 2024
Hello Matt,We are delighted to hear about your stay. We are glad to hear you had a fulfilling stay, and the staff contributed greatly with the friendly and professional service. We are also happy to hear that you appreciated the fully stocked mini bar. It was a pleasure hosting your stay and we look forward to having you back.Best Regards

6/10 Okej

YUNKUN

Bodde här 4 nätter i februari 2024
Svar från Sun Palace 22 mars 2024
Dear Yunkun,Thank you for your positive review,Cordially

10/10 Fantastiskt

XINYI

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience.
Bodde här 6 nätter i februari 2024
Svar från Sun Palace 1 mars 2024
Dear XINYI,Thank you so much for your positive recommendation, we look forward to welcome you back!Best Regards!

10/10 Fantastiskt

Belinda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Sun Palace 29 feb. 2024
Dear Belinda,Thank you for your positive review,Best Regards!

10/10 Fantastiskt

Cornelius

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything at Sun Palace was excellent! We came for our honeymoon and enjoyed everything about our stay. Highly recommend this resort, you won’t be disappointed.
Bodde här 5 nätter i februari 2024
Svar från Sun Palace 22 feb. 2024
Dear Cornelius,We appreciate your feedback and your preference for your honeymoon celebration, we look forward to welcome you back very soon!Best Regards!

10/10 Fantastiskt

Jamal

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The speed they have
Bodde här 4 nätter i februari 2024
Svar från Sun Palace 19 feb. 2024
Dear Jamal,We appreciate your positive recommendation,Best Regards!

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i februari 2024
Svar från Sun Palace 19 feb. 2024
Dear Stephanie,Thank you for your positive recommendation,Best Regards!