Exteriör

Recensioner av Stoneridge Mountain Resort

4 out of 5
Stoneridge Mountain Resort
30 Lincoln Pk, Canmore, AB

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 316 av 442 recensioner" "
8 - Bra i betyg. 87 av 442 recensioner" "
6 - Okej i betyg. 25 av 442 recensioner" "
4 - Dåligt i betyg. 7 av 442 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 442 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

6/10 Okej

Johan

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 3 nätter i mars 2022
Svar från Mai Nguyen Task Force Manager 27 mars 2022
Dear Johan, Thank you so much for taking the time to give us a rating. We look forward to welcoming you back to Stoneridge Mountain Resort when the next opportunity presents itself. Best Regards,

10/10 Fantastiskt

Christine

Bodde här 2 nätter i mars 2024
Svar från Eddie 21 apr. 2024
Thank you very much for your review, Christine. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

8/10 Bra

Christina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our stay at the resort. Staff and service were excellent. Only concern soundproofing!
Bodde här 3 nätter i mars 2024
Svar från Eddie 1 apr. 2024
Hi Christina,Thank you for sharing your experience at Stoneridge. It is great to see that you loved your stay and I do apologize if the noise was a little too much at times. Warm Regards,Eddie JandresGuest Services

8/10 Bra

Amanda

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet
We stay here every year and this time noticed our room was more run down looking and not as clean. One of the toilets was dirty and looked like the floors needed a sweep/vaccum. Still a relaxing quiet stay and enjoyed the pool.
Bodde här 3 nätter i mars 2024
Svar från Eddie 27 mars 2024
Hi AmandaI just want to apologize in regards to the state of the room you had. It is not our standard to have dirty toilets or dirty floors. This is something we take very seriously and will be taking action so we do not repeat it. I do hope your stay was not ruined and if you wish to contact us we would be happy to speak to you. Thank youWarm Regards,Eddie JandresGuest Services

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff that are very friendly and welcoming at the front desk. Clean rooms. Beautiful pool. Underground parking was a treat. Great place to stay we will absolutely be returning.
Bodde här 2 nätter i februari 2024
Svar från The Team at Stoneridge Mountain Resort 12 mars 2024
Dear Amy,Thank you very much for your thoughtful review of your recent stay at Stoneridge Mountain Resort. Your positive feedback has truly brightened our day and we're so happy to hear that you had an enjoyable experience with us.Passing on your kind compliments to our dedicated team was a joy, as they work diligently to ensure our guests' comfort and satisfaction.Thank you again for choosing Stoneridge Mountain Resort for your stay, and we're eagerly looking forward to the opportunity of hosting you again in the future. Please don't hesitate to let us know if there's anything we can do to make your next visit even more memorable.Warmest Regards

10/10 Fantastiskt

Catrina

Bodde här 1 natt i mars 2024
Svar från Team Stoneridge Mountain Resort 30 mars 2024
Thank you very much for your 5/5 survey feedback. We are so delighted to hear that you enjoyed your stay at our resort. It was a pleasure to share your compliments with our team. If there is anything at all we could do to further enhance your stay with us, we would love to hear from you.Thank you again for choosing to stay with us at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards,

10/10 Fantastiskt

Ramneet

Gillade: Bekvämligheter
One of the best stay
Bodde här 1 natt i mars 2024
Svar från Team at Stoneridge Mountain Resort 9 mars 2024
Dear Ramneet,Thank you very much for your thoughtful review of your recent stay at Stoneridge Mountain Resort. Your positive feedback has truly brightened our day and we're so happy to hear that you had an enjoyable experience with us.Passing on your kind compliments to our dedicated team was a joy, as they work diligently to ensure our guests' comfort and satisfaction.Thank you again for choosing Stoneridge Mountain Resort for your stay, and we're eagerly looking forward to the opportunity of hosting you again in the future. Please don't hesitate to let us know if there's anything we can do to make your next visit even more memorable.Warmest Regards,

8/10 Bra

Sara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked that this property was family friendly. The property and views were beautiful. We didnt like that there were no duvet covers, only sheets to cover the duvet.
Bodde här 2 nätter i februari 2024
Svar från Eddie 28 feb. 2024
Hi Sara,Thank you for taking the time to write a review. I do apologize that you wished we had duvet covers and hope that does not deter you from staying with us in the future. Warm Regards,Eddie JandresGuest Services

8/10 Bra

Nicholas

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a nice place to stay in. Very convenient and accommodating . First place to stay in with a bathtub I can actually relax in. The outdoor pools looked cool, but I didn’t use them while staying there.
Bodde här 1 natt i februari 2024
Svar från Eddie 28 feb. 2024
Dear NIcholas,Thank you for your kind words regarding our hotel. Our hot tub is something people will always love and i am glad you were able to enjoy it. Look forward to welcoming you back!Warm Regards,Eddie

10/10 Fantastiskt

Twyla

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Such a lovely home away from homr experience, cant wait to go back!
Bodde här 2 nätter i februari 2024
Svar från Eddie 28 feb. 2024
Hi Twyla,Thank you for your kind words, this hotel really does feel like a home away from home. We can't wait to have you back here with us!Warm Regards,Eddie JandresGuest Services

10/10 Fantastiskt

Sarah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The heated pool and hottub were our favourite features!
Bodde här 3 nätter i februari 2024
Svar från Eddie 23 feb. 2024
Thank you very much for taking the time to leave a review, Sarah. We are so happy to hear that you had such an enjoyable stay at our resort. It is always so nice to receive such positive comments on our facilities. The heated pool and hot tub are quite awesome, aren't they?We look forward to welcoming you back to Stoneridge Mountain Resort on your next stay.Warmest Regards,Eddie JandresGuest Services

10/10 Fantastiskt

Candace

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Eddy and the staff at the front desk were so friendly and went out of their way to offer exceptional service. For example, we arrived 2 hours before check-in and decided to walk around town while we waited. Eddy took our number and called to let us know when our room was ready. Later the same evening, we asked where we could get more cream for our coffee, thinking we would be directed to a local store, instead they gave us extra. These thoughtful details are what separate good customer service to exceptional customer service. One recommendation I have is to have more black rubber matting from the building to the hot tub and pool as the pool deck was incredibly slippery at night.
Bodde här 1 natt i februari 2024
Svar från Eddie 22 feb. 2024
Dear Candace,We are genuinely grateful for your thoughtful review and the time you took to share your experience at Stoneridge Mountain Resort. We eagerly await the opportunity to welcome you back to the stunning landscapes of the Canadian Rockies and to provide you with another memorable stay that meets and exceeds your expectations.Until your next visit, please feel free to reach out to us for any inquiries or assistance. We value your loyalty and can't wait to welcome you back.Warm regards,Eddie Jandres

10/10 Fantastiskt

Margaret

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
excellent place to stay for vacation
very clean, cozy, excellent front desk staff. kudos to Jeff he did a great job as a receptionist. family friendly hotel accommodation. we will be back again .
Bodde här 3 nätter i februari 2024
Svar från Guest Services 22 feb. 2024
Hello Margaret,Thank you very much for your kind review! It is wonderful to know you had an excellent welcome by our front desk team(Jeff) to enjoy your cozy and clean stay! We are looking forward to welcoming you back again very soon!With warmest regards,Guest Services

10/10 Fantastiskt

carol, Calgary

Bodde här 2 nätter i februari 2024
Svar från Guest Services 21 mars 2024
Thank you very much for a 5 stars review. We are delighted to hear that you enjoyed your stay at our resort. It was a pleasure to share your compliments with our team.Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards,

10/10 Fantastiskt

Curtis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Guest Services 22 feb. 2024
Thank you very much for your review, Curtis. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

6/10 Okej

Ritu

Bodde här 1 natt i februari 2024
Svar från Guest Services 21 mars 2024
Hi Ritu,Thank you so much for taking the time out of your day to leave your feedback. We are so sorry that your stay fell short of your expectations and our operational standards. Once again, we very much appreciate your feedback, thank you for taking the time to share with us. If there are any other concerns that you didn't get the chance address, or would like to discuss further, please don't hesitate to reach out to us at any time.Warmest Regards,

8/10 Bra

Theresa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Guest Services 20 feb. 2024
Thank you very much for a 4 stars review. We are delighted to hear that you enjoyed your stay at our resort. It was a pleasure to share your compliments with our team.Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards,

6/10 Okej

Mike

Gillade: Personal och service
Bodde här 1 natt i februari 2024
Svar från Eddie 18 feb. 2024
Dear Mr. Ash,I do hope you had a great time at our hotel and if there was anything we could have done to make it more enjoyable we would love to hear from you. Thank you!Warm Regards,Eddie JandresGuest Services

10/10 Fantastiskt

Dave

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pool
Bodde här 1 natt i februari 2024
Svar från Eddie 17 feb. 2024
Hi Dave,Thank you for taking the time to give us a 5 star review. We are happy to know you had a great time and enjoyed our pool. Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff who were very polite and showed genuine interest in this being a good job!
Svar från Eddie 16 feb. 2024
Hi Michelle!I am happy to see that you had a 5 star stay with us and hope to see you back here with us again. Our staff are exceptional and genuine when they interact with our guests. Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Kelly

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The front desk was absolutely awesome!! Rebecca!!
Bodde här 1 natt i februari 2024
Svar från Eddie 11 feb. 2024
Hi Kelly!Thank you for your kind words regarding our staff and especially Rebecca! We look forward to welcoming you back.Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice and clean spaces. Nice host and staff
Bodde här 1 natt i februari 2024
Svar från Eddie 6 feb. 2024
Hi Laura!Thank you for taking the time to write a review! Glad to read you had a 4 start stay and thank you for your kind words regarding our staff and suites. Hope to see you again!Warm Regards,Eddie JandresGuest Services Manager

8/10 Bra

Craig

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Eddie 3 feb. 2024
Hi Craig,Thank you for taking to time to give us a score. If we fell short anywhere, I would love to know how we could have made your stay a 5 star stay! Hope to see you back here with us again!Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Brittany, Camrose County No. 22

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Services 30 jan. 2024
Good morning Brittany,Thank you for taking the time to do a review. Glad to know you had a 5 star stay and hope we can see you again in the future! Warm Regards,

10/10 Fantastiskt

Nicole, Calgary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Little hole away from home. Love the outdoor pool and hot tub with heated paths to get to them, year round. Suite was cozy and comfy, had everything we needed. Lovely front desk employee with a warm and welcoming personality. Looking forward to coming back!
Bodde här 1 natt i januari 2024
Svar från Eddie 30 jan. 2024
Dear Nicole, I assume you meant Home and not hole hahaha and yes, this is exactly the feeling we shoot for every single day with all of our guests, we not only want you to feel at home, but to feel that you are also a part of Stoneridge itself. Our guest services team strives for that and we hope we see you back home with us again. Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Valerie

Bodde här 2 nätter i januari 2024
Svar från Eddie 30 jan. 2024
Hi Valerie,Thank you for taking the time to give us a review and a 10 out of 10 review at that. Please let us know if there was anything else we could have done to make your stay even more enjoyable!Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Chris

Bodde här 1 natt i januari 2024
Svar från Guest Services 21 mars 2024
Thank you very much for a 5 stars review. We are delighted to hear that you enjoyed your stay at our resort. It was a pleasure to share your compliments with our team.Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards,

10/10 Fantastiskt

Joshlynn

Reste med familjen
Bodde här 2 nätter i januari 2024
Svar från Eddie 25 jan. 2024
Hi Joshlynn,Thank you for taking the time to do a review. Glad to know you had a 5 star stay and hope we can see you again in the future!Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Kevin, Calgary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Becca 12 jan. 2024
Thank you very much for your review, Kevin. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

10/10 Fantastiskt

Niall, Surrey

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Becca 12 jan. 2024
Thank you very much for your review, Niall. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Becca 12 jan. 2024
Thank you very much for your review, John. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

10/10 Fantastiskt

Joseph

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Becca 12 jan. 2024
Thank you very much for your review, Joseph. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

10/10 Fantastiskt

cory

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Quiet lots of parking
Bodde här 2 nätter i december 2023
Svar från Becca 12 jan. 2024
Thank you very much for your review, Cory. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

10/10 Fantastiskt

Edward

Bodde här 1 natt i december 2023
Svar från Eddie 23 dec. 2023
Good Morning Edward,We are glad to know you had a 5 start stay with us and hope we can have you back with us next year!Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Tanya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is our 10th time staying here - that says it all!
Bodde här 2 nätter i december 2023
Svar från Eddie 23 dec. 2023
Hi Tanya!10th visit?! That is amazing! Guest such as yourself are the bedrock of our hotel and we are so proud to know you have chosen to constantly stay with us over the years. We look forward to #11.Warmest Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Eddie 16 dec. 2023
Hi Michelle,Thank you for taking the time to write out a review. We are glad to know you had a 5 star stay with us and hope to see you again!Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Judith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A great place to stay
This is a very good, well maintained condo complex in the Canadian Rockies. It has valued amenities like the barbecues, kitchens and washer-dryers for each unit. We appreciate the location, the easy access to walking trails, the nearby shuttle bus, and the underground parking. Staff are helpful and friendly. There is plenty to see and do in the area year-round. We prefer this property when we visit the mountains.
Bodde här 3 nätter i december 2023
Svar från Eddie 16 dec. 2023
Hi Judith,Thank you for taking the time to write out a thoughtful review! We do look at ways to improve our building along with having such a helpful staff. We hope we can see you in the new year!Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Eddie 16 dec. 2023
Thank you for taking the time to write out a review! Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was spacious and clean. The kitchen was well equipped.
Bodde här 2 nätter i december 2023
Svar från Eddie 16 dec. 2023
Hi Sandra,Glad to see you had a 5 star stay with us! Hope to have you back next year!Warm Regards,Eddie JandresGuest Services Manager

8/10 Bra

Trevor, Calgary

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Eddie 16 dec. 2023
Thank you for taking the time to fill out a review, Trevor. Hope to see you back here with us again!Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Paul

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was clean and spacious.
Bodde här 4 nätter i november 2023
Svar från Guest Services 29 nov. 2023
Good morning Paul! Thank you for the review! Yes, well kept unit we have here. Thank you for choosing to stay with us and we are happy to hear you had a 5 star stay with us! Visit us soon!

10/10 Fantastiskt

Brandy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Heated pool!
Bodde här 2 nätter i november 2023
Svar från Guest Services 29 nov. 2023
Good morning Brandy, Thank you for taking the time to do a review. Glad you enjoyed our heated pool. We are pleased that you had a 5 star stay with us. Please visit us again in the future! Warm Regards,

8/10 Bra

Elaine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Eddie 23 nov. 2023
Hi Elaine,Thank you for your review! Hope you visit us soon!Warm Regards,Eddie JandresGuest Service Manager

10/10 Fantastiskt

Allan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
great location , I would have preferred an earlier check in time . 3 pm is pretty much standard
Bodde här 2 nätter i november 2023
Svar från Eddie 23 nov. 2023
Hi Allen!Thank you for taking the time to write a review, Allan! Our check-in starts at 4pm so a 3pm check-in is an early check-in. Due to the nature of our rooms it is hard to guarantee an earlier check in but we do try to do an even earlier check-in if possible but sometimes it is not feasible. Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Brandy

Bodde här 1 natt i november 2023
Svar från Eddie 16 dec. 2023
Hi Brandy,Glad to see you had a 5 star stay with us and hope you can visit us again in the new year!Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Heather

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the room
Bodde här 2 nätter i november 2023
Svar från Guest Services 10 nov. 2023
Hi Heather! Thank you for the review! Yes, well kept unit we have here. Thank you for choosing to stay with us and we are happy to hear you had a 5 star stay with us! Visit us soon!

10/10 Fantastiskt

Jill

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Guest Services 3 nov. 2023
Good morning Jill,Thank you for taking the time to do a review. We are pleased that you had a 5 star stay with us. Please visit us again in the future! Warm Regards,

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 3 nätter i oktober 2023
Svar från Eddie 30 okt. 2023
Hi Kevin!Excellent we are! Thank you for choosing to stay with us and we are happy to hear you had a 5 star stay with us! Visit us soon!Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Christian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room we stayed in felt like a condominium. It was well furnished and gave us the feeling of a home away from home.
Bodde här 2 nätter i oktober 2023
Svar från Eddie 30 okt. 2023
Hi Christian!Home away from home is exactly what we aim for all of our guests and I am proud to know that is exactly how you felt. We can't wait to have you come back home to us!Warm Regards,Eddie JandresGuest Services Manager

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
An amazing place. Scenery was beautiful. Was an enjoyable timefor our vacation.
Bodde här 4 nätter i oktober 2023
Svar från Eddie 29 okt. 2023
Hi Michael!Thank you for your kind words regarding our hotel and its scenery. We hope we can have you stay with us again!Warm Regards,Eddie JandresGuest Services Manager