Hotell i Cape Royale

“Bed mattress was stained horribly sheets were not clean microwave did not work in room staff was not helpful at all and did not make effort to get new room for us!”

“The lady Sue at the front desk was not very attentive while I was checking in was on the phone for a long time while I stood and waited and then when she got off the phone the phone runs again and she got back on the phone as if I was not standing there”

“Staff was asleep on a recliner when I showed up then in the morning went to take a shower and no water ”

“Not an ideal stay. The front desk agent was rude and dry. The property inside smelled like raw sewage. And the room was not clean ”

“Right off the highway so it was convenient for a quick place to sleep for the night. Easy check in”

“Rooms left a lot to be desired. Floors were dirty. Walking from the bath to the bed, barefoot, the bottoms of our feet were black. Hot water was non-existent the night we arrived, however there was plenty the following morning. We bought towels at the Dollar General, so we would have decent towels. Rooms are noisy and neighbors can be heard easily. We won't be back.”

“Sketchy checking in, no one is ever at the front they leave a list of numbers to text for help, it’s like someone living there managing the place with babies and kids everywhere. Room was already booked so they had to give us a different room with less features. They do not clean your room multiple night stays, they don’t issue more towels, I’m a big girl and we were denied. The room smelled strongly of some kind of fume smell there were bugs on the floor and they also say you have to supply...

“Staff was made aware that the door to my room didnt lock and that the keypad didnt work, so basically my door was just unlocked all the time. Anyone could have just walked right in at any time. I was told basically that theres nothing they could do and that there were no other rooms to move me to until the day before i check out. Ive been here for three days already without a functioning lock on my door. ”