Hotell med pool i Cataño

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“Enjoyed my stay. Convenient location. Only about 10 mins from airport and maybe a 10 minute walk to beach. Enjoyed the complimentary happy hour drinks & snacks.”

“The hotel has a great lobby and pool area. The rooms are super outdated and it did not feel like a resort in comparison to others in Puerto Rico. No bell hopper was offered when arrived and my husband and I had to push the cart up. Certain treatments of a resort were lacking and it seems like the staff isn’t too happy. Room dining was excellent. Props to the chef and the staff member who took the time to read the entire menu when our QR code was shaded out in our room.”