Hotell i Cataño

“The place does not look anywhere near the photos, communication was absolutely horrible I sat inside my car for 3hrs early in the morning trying to get into the property to then find out if was given the wrong code, me and my friend both woke up with a bad allergic reaction eyes swollen face swollen 2 out of the 3 days which i think was coming from the millions of red ants that were coming in I asked for early check out to possible be able to go to another place and was denied a refund!! I...

“Estacionamiento cerca del hotel, a pasos del hospital. La habitación estaba limpia, el aire acondicionado funcionaba bien (hace un poco de ruido, pero enfria) El personal fue amable. ”

“Okey”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“Hay parking cerca, el sector es seguro, quién nos atendió fue muy amable e hizo las cosas fáciles para nosotras. La habitación estaba muy linda. Solo había una toalla un poco rota pero enseguida el staff se ofreció a cambiarla. Me hubiera gustado tener acceso a café y té como decía en las amenities pero el lobby quedaba en otro hotel a dos cuadras aprox y el café del restaurante habría desde las 8am. En realidad todo muy bien”

“Väldigt rent hotell/rum läget mitt i old san juan ”

“My husband and I stayed for 4 weeknights in May 2026 on vacation and found the CasaBlanca to be good value for the comfort of the room, the hotel amenities, and beautiful decor throughout. We made frequent use of the free coffee and filtered water in the lobby, and spent every evening in the rooftop hot tubs. We didn't find the stone baths as fun, but also a cool perk. Although our room did not have any windows, the ambiance created by lighted panels with shutters helped the room not to feel too...

“AC 10 out of 10 it surprised me because I thought it was going to be hot. Location is great, walking distance to the heart of old San Juan. I loved it!”

“Very secure and walking distance to the beach. Nice restaurants close by and easy to check in.”

“No breakfast”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“I enjoyed my time in the Rio Piedras area of San Juan. The hotel and staff were great!”

“I had an amazing stay at this hotel in Puerto Rico! The staff was awesome, very attentive, helpful, and made me feel welcomed the entire time. The room looked exactly like the pictures, it was beautiful, clean, smelled great, and I felt very safe during my stay. I honestly have no complaints at all. I would definitely recommend this hotel to anyone visiting Puerto Rico, and the next time I come back, I’ll definitely be staying here again!”

“Simply amazing”