Hotell i Cataño

“The sealant under the shower door was coming off, causing water to leak out. pull out couch was broken and due to it being broken I did not lift it to look for the remote that was stuck underneath. Came back one day and the door was wide open. Horrible communication. Uber and door dash could never find us. Not happy with my stay at ALL”

“Okey”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Clean room Great outdoor pool and bar”

“Nice new property with heated pool which is a plus. I didn’t took the all inclusive option but still had good continental breakfast. Accesible to nearby attractions.”

“Property very nice, outdoor areas are amazing. Access to beach, lounges and towels is great. Restaurants are very expensive, room pretty dirty, smelly and old looking. Hallways smell, like it all needs a major remodel. But the lobby and public areas are much better. Sad, if rooms were better this would be an amazing choice for the future. Bathroom is tiny. 4 of us in the room barely could make use of it. Really nonwhere to put your toiletries. Beds are horribly small and honestly no...

“It was on top of a medical building and on forth floor.”

“Hotellet var helt okej. Vi hade förväntat oss något helt annat. Frukosten va ingen vidare, inget märkvärdigt med frukosten och väldigt dyrt. Skulle inte rekommendera att köpa till frukost. Personalen var trevliga. ”

“Agradecida”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“Property was clean and very cute. My family enjoyed the stay and would definitely stay again,”

“This was a beautiful hotel and access to Vivo Beach Club is the best perk ever! I definitely plan to stay here again on my next trip. I only have two minor complaints: #1 The bar was closed for most of our stay with no posted hours. Also, we purchased the buffet breakfast one morning at around 10:45am. However, the buffet ends at 11:00am. It would have been nice if the waiter informed us of that before we purchased. Despite these issues, I will be back!”

“Nice small hotel, close to beach and airport. Good pool area and ”lounge” area. Helpful staff in the reception. Our room was large. No balcony in the room, but only a few steps to the lounge area. Free coffee at all times.”

“Will book again on next trip the place is even more nice in person”