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Recensioner av Great Wolf Lodge Grand Mound

3.5 out of 5
Great Wolf Lodge Grand Mound
20500 Old Highway 99 SW, Centralia, WA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 491 av 1003 recensioner" "
8 - Bra i betyg. 329 av 1003 recensioner" "
6 - Okej i betyg. 114 av 1003 recensioner" "
4 - Dåligt i betyg. 33 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 1003 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Julie

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
There wasn’t much to do, water park closes at 8pm. Our teens were very bored. Dinning was very limited for gluten free options, over priced for offerings.
Bodde här 1 natt i maj 2024
Svar från Sadie Davis 20 maj 2024
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10/10 Fantastiskt

Crescencio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Sadie Davis 20 maj 2024
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4/10 Dåligt

Keyton

Reste med familjen
We have always loved going to GWL but after this trip, we will probably not go again. The pure fact that i paid the over priced room fee and then i also have to pay $15 a day for parking is outrageous. You should at least get parking for one car when you purchase a room. Plus you have to "hold the towels" with your room key and if you dont return them by 8, you will be charged $15. This place has turned into a "nickle and dime you to death" place. Another thing that sucked was the cabanas being moved up on the deck blocking the veiw of everything. Walking in and seeing the excitement was one of the things we looked forward to. Not being able to pay anything in cash and also having problems with all the touch screen ordering not working made things even worse.
Bodde här 1 natt i april 2024
Svar från Sadie Davis 20 maj 2024
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10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Sadie Davis 11 maj 2024
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6/10 Okej

Coty

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 4 nätter i maj 2024
Svar från Sadie Davis 9 maj 2024
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8/10 Bra

Anatoliy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i maj 2024
Svar från Sadie Davis 7 maj 2024
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6/10 Okej

Shannon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a great time. Extremely over priced. For what we paid, next year we’re going to Disney Works.
Bodde här 1 natt i maj 2024
Svar från Sadie Davis 7 maj 2024
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10/10 Fantastiskt

Jenifer

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love you ♥️
Bodde här 1 natt i april 2024
Svar från Sadie Davis 7 maj 2024
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10/10 Fantastiskt

Lei

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was not as happy as I expected. Maybe a bad day?
Bodde här 1 natt i april 2024
Svar från Sadie Davis 4 maj 2024
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10/10 Fantastiskt

Arthur

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great fun for the whole family!
Bodde här 1 natt i maj 2024
Svar från Sadie Davis 3 maj 2024
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10/10 Fantastiskt

David, marysville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sadie Davis 2 maj 2024
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8/10 Bra

Mekedes

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från Sadie Davis 1 maj 2024
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8/10 Bra

BRIAN, Sherwood

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fun for the whole family. The lunch and dinner food could be better but the breakfast buffet was pretty good.
Bodde här 1 natt i april 2024
Svar från Sadie Davis 30 apr. 2024
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2/10 Väldigt dåligt

Anjuli

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Meh
Bodde här 1 natt i februari 2024
Svar från Sadie Davis 27 apr. 2024
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10/10 Fantastiskt

JESUS

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Sadie Davis 26 apr. 2024
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4/10 Dåligt

Shelly

Reste med familjen
Gillade: Renlighet
Honestly this was absolutely miserable. Over crowded, over priced. You would think for $600 per night you wouldn't have to pay for parking or they would at least include waters in the room. They charge $15 for parking and waters are $4 each at the store which really adds up for a family trying to stay hydrated while at the pool. The smell of chlorine was overbearing with people coughing and itching from the chlorine. Which may have been a good thing since I found out after we got home from someone who used to be a lifeguard there, they're told to jump in the water to pee rather than take the time from their station to use the restroom. Also if you want a towel you have to scan it out with your armband then return it or be charged $15. You cannot remove the towels from the pool area so you get to walk back to your room with no towels. Our room had a bathroom so small with the sink outside of the bathroom so you get to open the bathroom door with dirty hands and walk over to a sink in the bedroom to wash your hands. Extremely disappointing, it also felt like they were trying to sell and up charge everything they could. If it's your child's birthday you pay $40 for a plastic sign on your door and a few balloons in the room. Do not waste your time, money and sanity on this place.
Bodde här 1 natt i april 2024
Svar från Hotel Management - Great Wolf Lodge 23 apr. 2024
Thank you for sharing your feedback! We greatly appreciate you staying with us! We would like to extend our deepest apologies for the lack of service you received during your stay.

10/10 Fantastiskt

Amalia I

Bodde här 1 natt i april 2024
Svar från Sadie Davis 11 maj 2024
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10/10 Fantastiskt

Amy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was just a great place to celebrate my daughters birthday.
Bodde här 1 natt i april 2024
Svar från Sadie Davis 16 apr. 2024
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10/10 Fantastiskt

Ron

Bodde här 1 natt i april 2024
Svar från Sadie Davis 7 maj 2024
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10/10 Fantastiskt

Kristine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is indeed a family resort. Will definitely come back.
Bodde här 2 nätter i mars 2024
Svar från Sadie Davis 14 apr. 2024
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10/10 Fantastiskt

Nancy

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All activities and events were in close proximity, food was good, variety of activities for the kids. More instructions about what was offered at the facility--esp. for first time visitors-would have been helpful.
Bodde här 1 natt i april 2024
Svar från Sadie Davis 12 apr. 2024
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10/10 Fantastiskt

Braden

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They do a terrific job with kids and families at Great Wolf Lodge. I brought my 6-1/2yo daughter here for a few days over Spring Break and quickly learned that it was more than just a hotel with an indoor water park. They have many other activities, most of which are pay-to-play not surprisingly, but the one that surprised me the most was that they host group activities in their Lobby (Great Room? Fireside Room?) such as little dance parties for the kids each night, story time during the day and what appeared to be a stretching or yoga-style workout in the morning. These activities are free for everyone to participate and were easily the best way for kids and families to make new friends. They do a good job of performing standard nightly cleaning with the water park and it felt like everyone felt safe and comfortable there overall, but you could tell that the place never gets much of a break from the constant use of hundreds of people everyday and exposure to it's own nonstop wet & humid indoor environment. Feels like it could benefit from an extended maintenance campaign where they deep clean everything and complete repairs to even the smallest items like replacing the fill & spill buckets on the water castle that you can see have taken a beating, rusted in places and been painted over countless times. No concern with safety, just things that probably need a little more down time to fix than the place gets overnight. Their lifeguards and entire staff are terrific though!
Bodde här 2 nätter i april 2024
Svar från Great Wolf Lodge -Grand Mound 10 apr. 2024
Thank you for your feedback! We hope that you enjoyed your time with us and we will see you again soon! Howls!

8/10 Bra

Doyeli

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Great Wolf Lodge -Grand Mound 10 apr. 2024
Thank you for your feedback! We hope that you enjoyed your time with us and we will see you again soon! Howls!

10/10 Fantastiskt

XINLIAN

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything Goods
Bodde här 1 natt i april 2024
Svar från Great Wolf Lodge -Grand Mound 10 apr. 2024
Thank you for your feedback! We hope that you enjoyed your time with us and we will see you again soon! Howls!

8/10 Bra

Jing

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Sadie Davis 14 apr. 2024
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10/10 Fantastiskt

Ana

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was great we had a great time
Bodde här 1 natt i april 2024
Svar från Sadie Davis 8 apr. 2024
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10/10 Fantastiskt

Kirsten

Bodde här 2 nätter i mars 2024
Svar från Great Wolf Lodge -Grand Mound 24 apr. 2024
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10/10 Fantastiskt

TUI, SEATTLE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved that place my first time there and we loved it
Bodde här 1 natt i mars 2024
Svar från Sadie Davis 2 apr. 2024
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10/10 Fantastiskt

TAWEKE

Bodde här 1 natt i mars 2024
Svar från Sadie Davis 20 apr. 2024
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10/10 Fantastiskt

celia

Bodde här 1 natt i mars 2024
Svar från Sadie Davis 20 apr. 2024
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2/10 Väldigt dåligt

Hakan

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was so busy and noisy. The pool area was dirty and Front service staffs didn't help me. The restaurants and fast foods were terrible.
Bodde här 3 nätter i mars 2024
Svar från Great Wolf Lodge -Grand Mound 3 apr. 2024
We are sorry to hear that you had a negative experience while here, we would be happy to talk about your concerns if you would like to reach out to the lodge directly.

10/10 Fantastiskt

??

Bodde här 1 natt i mars 2024
Svar från Sadie Davis 18 apr. 2024
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8/10 Bra

Charmaine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service. Staff extremely safety conscious. Prompt response from staff. Some items quite pricey.
Bodde här 2 nätter i mars 2024
Svar från Sadie Davis 28 mars 2024
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10/10 Fantastiskt

Ling

Bodde här 1 natt i mars 2024
Svar från Sadie Davis 16 apr. 2024
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10/10 Fantastiskt

Stephen

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the many options they had for kids' entertainment.
Bodde här 2 nätter i mars 2024
Svar från Sadie Davis 25 mars 2024
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10/10 Fantastiskt

Jeffrey

Bodde här 2 nätter i mars 2024
Svar från Sadie Davis 14 apr. 2024
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8/10 Bra

Churchill

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Generally all good
Bodde här 3 nätter i mars 2024
Svar från Sadie Davis 25 mars 2024
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10/10 Fantastiskt

heidi

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The rooms are spacious and very clean, there's options for food and something yummy for everyone in the family.
Bodde här 1 natt i mars 2024
Svar från Sadie Davis 24 mars 2024
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10/10 Fantastiskt

Andrea

Bodde här 1 natt i mars 2024
Svar från Sadie Davis 12 apr. 2024
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4/10 Dåligt

Trinh

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Whenbgoing in to the pool area. Pool circulation. It just hit you in the face with the strong chlorine smell. Till now we are still coughing
Bodde här 1 natt i mars 2024
Svar från Sadie Davis 22 mars 2024
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8/10 Bra

Courtney

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This is an amazing spot for kids. Spend all day in the waterpark, take a break in the arcade, do the MagiQuest or take part in a free kiddie event on site. The staff were generally great, but a couple of the younger staff complained of being "bored" in front of visitors like myself. That said, most of the young staff were terrific. One young lady made us two giraffes and her attitude was exceptional. Also the MagiQuest lady is delightful. So kid friendly, highly recommend.
Bodde här 2 nätter i mars 2024
Svar från Sadie Davis 22 mars 2024
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10/10 Fantastiskt

Nancy

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 1 natt i mars 2024
Svar från Sadie Davis 22 mars 2024
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10/10 Fantastiskt

Kristi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Customer service and experience was the best that we’ve had there
Bodde här 2 nätter i mars 2024
Svar från Sadie Davis 22 mars 2024
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10/10 Fantastiskt

Marta

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place my kids enjoyed it
Bodde här 1 natt i januari 2024
Svar från Sadie Davis 20 mars 2024
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8/10 Bra

Yong Rui

Bodde här 1 natt i mars 2024
Svar från Great Wolf Lodge -Grand Mound 10 apr. 2024
Thank you for your feedback! We hope that you enjoyed your time with us and we will see you again soon! Howls!

8/10 Bra

Olena

Bodde här 1 natt i mars 2024
Svar från Sadie Davis 19 mars 2024
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10/10 Fantastiskt

Robin

Bodde här 1 natt i mars 2024
Svar från Sadie Davis 8 apr. 2024
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10/10 Fantastiskt

Rommel

Bodde här 2 nätter i mars 2024
Svar från Sadie Davis 8 apr. 2024
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6/10 Okej

April

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Parking is charged now. Be aware. The park closes really early. There is limited things to do for the kids after it closes who are older than 10. Buffet isn't great. Restaurant food was good. It's a very expensive vacation for what you get. However everyone is very nice. And it's pretty clean.
Bodde här 1 natt i mars 2024
Svar från Sadie Davis 21 mars 2024
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10/10 Fantastiskt

Pablo

Water park was so good
Bodde här 2 nätter i mars 2024
Svar från Sadie Davis 16 mars 2024
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