Stugor i Cerro Azul

“Unfortunately the apartment was not prep with the inclusions paid for. There was no WiFi nor live cable and never received assistance towards it. They offered a change of apartment and stated for one day at 9 am and didn’t receive further assistance towards it. Aside the cleanliness inside was not to its top: inside the refrigerator was a cleaning cloth left inside and the main bathroom was still with shaved hairs from a man. My expectations were way higher than what I expected, things that...

“Breakfast was not good”

“Dålig service och mat med ojämn kvalitet i cafeet, det enda på hotellet förutom restaurangen. Nästan ingen personal pratade engelska, utan bara spanska. Positivt var rummet, skön säng och fint badrum, fin pool och trevlig personal i poolen och pool baren.”

“Friendly staff. It was enjoyable Thanks. See you soon”

“The location was very neat UNTIl we tried to fall asleep. There was a considerable amount of noise from the road and nearby parking lot. Loud trucks drove to the cruise ship area at all hours. We had a smoke alarm that decided to chirp in the middle of the night. Maintenance was not available so I was able to get a battery from the front desk and changed it myself. Very nice staff and the location is great for dining and shopping. Everything is well within walking distance. The room and...

“Hotellet har en fin utsikt över havet från poolområdet. Poolområdet var stängt för renovering vilket var väldigt tråkigt . ”

“Bekväma sängar, god frukost”

“Lousy service and noisy room, loud air conditioning and bad isolation, you hear people walking (not to talk about screaming and shouting) in the corridors all night. Personal at the lobby was careless, talking to each other all the time, would not mind about the guests. Westin= NEVER AGAIN!”

“Very friendly staff and excellent customer service from registration to housekeeping staff, including those who greet you at the door.”

“Mal funcionamiento del clima”