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Recensioner av Cumberland Motor Inn

3 out of 5
Cumberland Motor Inn
57-61 Cumberland St, Cessnock, NSW

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 200 av 550 recensioner" "
8 - Bra i betyg. 260 av 550 recensioner" "
6 - Okej i betyg. 53 av 550 recensioner" "
4 - Dåligt i betyg. 24 av 550 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 550 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

6/10 Okej

Haakan

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bra läge
Prisvärt boende med frukost

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

4/10 Dåligt

Susmita

Reste med familj och småbarn, Reste i grupp
Gillade inte: Personal och service och bekvämligheter
Conveniently located and nice exteriors. The room was quite spacious and generally clean, though the bed was very probably on the smallee side of queen. The room has a fridge, microwave, electric kettle. The hair dryer was dismantled from the wall and bit inconvenient to use but nothing major. The blankets didnt seem clean and found something dried in one of them. The turn off for was the ‘free wifi’. The access points do not cover the property and since we were given the corner room near the stairs we got pretty much no coverage. Raised it with the staff twice and pretty much got a nothing we can do attitude blaming nbn (but has nothing to do with nbn). The most surprising and very disappointing aspect was that the staff refused to change the AC remote. The screen could not be read, properly needed a battery change and was very difficult to change the mode or temp. Their response was that they have different brands of AC in rooms and they cannot do anything. I found these aspects quite unhelpful, particularly something as trivial as changing the batteries on the remote. Unlikely to be staying there again and wont recommend.
Bodde här 2 nätter i april 2024
Svar från CMI 30 apr. 2024
Dear Guest,We apologies for the inconvenience caused to you regarding the WIFI, our whole motel was affected periodically due to NBN working on the network/lines in the street.Please don't make false accusations regarding our cleaning staff, our cleaners and staff work hard to provide all Guests a pleasant stay. Our blankets are freshly washed daily. We are working hard renovating and updating our facilities and yes some of our hair dryers are still needing replacing. We were unable to change the air con remote as the time of day you notified us the shops were shut and the universal one, we had on site was unable to connect to the brand of air con in your room. We have since rectified this matter and fixed it.

8/10 Bra

Angela

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, simple motel in a good location. Property itself (hard and soft fixtures) is fairly outdated but think the price reflects this. It's a good value. We did stay on a Saturday night and it was a bit noisy with music from a venue nearby but thankfully wasn't loud enough to impact our sleep negatively. Bed comfy enough. Large room. Good hot water and shower pressure.
Bodde här 1 natt i april 2024
Svar från NIKITA 14 apr. 2024
Dear Guest,Thank you for your valuable feedback. Hope to see you again.Regards,CMI

10/10 Fantastiskt

Dinesh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Bec 3 apr. 2024
Hi Dinesh, Thank you for taking the time to review. We are pleased you enjoyed your stay.Take Care,CMI

8/10 Bra

Denis

Bodde här 1 natt i mars 2024
Svar från Bec 10 apr. 2024
Dear Denis,Thank-you for your review. We are pleased you enjoyed your stay with us and wishing you all the best.Take Care,CMI

8/10 Bra

Roslyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was clean bed comfortable shower good a well done for these things. However no staff in reception when I arrived still no staff when leaving. But no breakfast ! That is not good 4 out of10 for that
Bodde här 2 nätter i mars 2024
Svar från Bec 13 mars 2024
Dear Roslyn,Thank you for your review. We will look into your concerns and fix it accordingly.Regards,CMI

8/10 Bra

yassin

Bodde här 1 natt i mars 2024
Svar från Bec 3 apr. 2024
Hi Yassin,Thank you for your review. We appreciate your feedback and are pleased you enjoyed your stay.Take Care,CMI

4/10 Dåligt

John

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Central location was great. Room size was good. Room servicing wasn't great ans several maintenance issues, plus cockroaches in the room.
Bodde här 7 nätter i februari 2024
Svar från Bec 23 feb. 2024
Dear Guest, Thank you for your review. We would like to inform you that we have just renovated our rooms and fixed any maintenance issues. Our Motel recently was sprayed by a professional for any bugs.We will look further into this matter and fix accordingly.Regards,CMI

8/10 Bra

Karen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient, clean quiet
Bodde här 1 natt i februari 2024
Svar från Bec 13 feb. 2024
Hi Karen,Thank you for your review, we appreciate the feedback. We are pleased you enjoyed your stay.Take Care,CMI

8/10 Bra

Suri

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good accomodation, very close to the town centre and convenient.
Bodde här 2 nätter i februari 2024
Svar från Bec 13 feb. 2024
Hi Suri,Thank you for taking the time to review. We are pleased you enjoyed your stay with us and exploring the surrounding area.Take care,CMI

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2024
Svar från Bec 13 feb. 2024
Dear Guest,Thank you for your review, we are pleased you enjoyed your stay with us.Take Care,CMI

10/10 Fantastiskt

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Highly recommend this motel x
Bodde här 3 nätter i februari 2024
Svar från Bec 7 feb. 2024
Hi Julie,Thank you for taking the time to review. We are pleased you enjoyed your stay.Take Care,CMI

8/10 Bra

Diane

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
For a overnight stay it was good nice and clean.
Bodde här 1 natt i januari 2024
Svar från Bec 5 feb. 2024
Dear Diane,Thank you for taking the time to review, we appreciate the feedback.Regards,CMI

8/10 Bra

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and very clean and great size rooms and bath rooms
Bodde här 2 nätter i januari 2024
Svar från Bec 30 jan. 2024
Dear Peter,Thank you for taking the time to review. We are pleased you enjoyed your stay with us.Take care,CMI

4/10 Dåligt

Liz

Gillade inte: Boendets skick och faciliteter
Very average, easy parking, air conditioning poor, fire alarms went off twice overnight.
Bodde här 1 natt i januari 2024
Svar från CMI 7 feb. 2024
Dear Guest,We will look further into this issue and fix accordingly. Thank you for reviewing.Take Care,CMI

10/10 Fantastiskt

Tiffany

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay the room was spacious
Bodde här 2 nätter i januari 2024
Svar från Bec 24 jan. 2024
Hi Tiffany,Thank you for your review, we are pleased you enjoyed your stay with us.Regards,CMI

10/10 Fantastiskt

Don

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Bec 24 jan. 2024
Dear Don,Thanks for your review. We appreciate the feedback.Take Care,CMI

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very handy.
Bodde här 1 natt i januari 2024
Svar från Bec 11 jan. 2024
Hi David,Thank you for your review.Regards,CMI

10/10 Fantastiskt

Svitlana

Bodde här 1 natt i januari 2024
Svar från Bec 11 jan. 2024
Dear Guest,Thank you for taking the time to review our Team are pleased you enjoyed your stay with us and wish you all the best.Take Care,CMI

8/10 Bra

YAPAGE

Bodde här 1 natt i december 2023
Svar från Bec 11 jan. 2024
Hi Yapage,Thanks for taking the time to review we are pleased you enjoyed your time with us and hope too see you again soon.Regards,CMI

8/10 Bra

Melinda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was good
Bodde här 1 natt i december 2023
Svar från Bec 11 jan. 2024
Dear Melinda,Thank you for the review. We are happy you enjoyed your stay and wish you all the best.Take care,CMI

8/10 Bra

Angela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Manny 7 jan. 2024
Dear guest,Thank you for your feedback. RegardsCMI

6/10 Okej

Fidelma

Gillade: Renlighet
Bodde här 1 natt i december 2023
Svar från NIKITA 1 jan. 2024
Dear Guest,Thanks for your valuable feedback. Hope to see you again.Regards,CMI

8/10 Bra

Mohammed

Bodde här 1 natt i december 2023
Svar från Bec 30 dec. 2023
Dear Mohammed,Thank you for taking the time to review. We are happy you enjoyed your stay with us.Regards,CMI

10/10 Fantastiskt

Joan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Bec 29 dec. 2023
Hi Joan, Thank you for taking time to review. We are happy to hear you enjoyed your stay with us.Take Care,CMI

10/10 Fantastiskt

Padmavathi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i december 2023
Svar från Bec 27 dec. 2023
Hi Padmavathi,Thank you for taking the time to review. We are pleased you enjoyed your stay with us.Take Care,CMI

8/10 Bra

Probir

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reasonable and comfortable.
Bodde här 3 nätter i december 2023
Svar från Bec 27 dec. 2023
Dear Probir,We are pleased you enjoyed your stay with us. Thank you for taking the time to review.Take Care,CMI

8/10 Bra

Rod

Bodde här 1 natt i december 2023
Svar från Manny 24 dec. 2023
Dear guest.Thank you for your feedback. RegardsCMI

8/10 Bra

Tony

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Manny 24 dec. 2023
Dear guest,Thank you for your feedback.RegardsCMI

10/10 Fantastiskt

Boda

Bodde här 1 natt i december 2023
Svar från Manny 24 dec. 2023
Dear guest,Thanks for your Feedback. RegardsCMI

10/10 Fantastiskt

Gail

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms are well appointed and spacious. Great pool.
Bodde här 1 natt i december 2023
Svar från Manny 21 dec. 2023
Dear guest,Thanks for your feedback. RegardsCMI

10/10 Fantastiskt

john

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable.
Bodde här 1 natt i december 2023
Svar från Manny 21 dec. 2023
Dear guest,Thanks for your feedback.RegardsCMI

8/10 Bra

Kim

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Room was clean. Staff were friendly. Great price for a place to sleep for an overnight stay.
Bodde här 1 natt i december 2023
Svar från Manny 21 dec. 2023
Dear guest,Thanks for your feedback. RegardsCMI

8/10 Bra

Dana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good overnight stay, older property that is quite clean and comfortable. Good parking onsite, very handy location near shops and pubs for dining.
Bodde här 1 natt i december 2023
Svar från Manny 21 dec. 2023
Dear guest,Thanks for your feedback.RegardsCMI

2/10 Väldigt dåligt

Martin

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Be very careful when booking this property if you plan on arriving for late check in. They forgot to leave our keys in the late check in safe and then tried lying about some bogus medical emergency story. We could not access our room or help and ended up sleeping in our car. The staff tried refusing to refund the money as well. The male staff member was rude and irate and would hang up when we would call to sort out our refund . Took an email threatening to report him to police for him to refund the money. Would avoid this place like the plague.
Svar från Manny 21 dec. 2023
Dear guest,Thanks for your feedback. RegardsCMI

8/10 Bra

Dianne

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från CMI 5 dec. 2023
Thank you for your review, we are pleased you enjoyed your stay.

6/10 Okej

Richard

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Great location and reasonably priced. Could use some updating
Bodde här 2 nätter i december 2023
Svar från Manny 21 dec. 2023
Dear guest,Thanks for your feedback.RegardsCMI

8/10 Bra

Melissa

Reste med familjen
Gillade: Personal och service och bekvämligheter
Man at the desk was nice, however we were not aware that the restaurant was no longer operating, and had to get food elsewhere. Also, please don't give guests an option to have connecting rooms when they're not on offer in future.
Bodde här 2 nätter i oktober 2023
Svar från Manny 21 dec. 2023
Dear guest,Thanks for your feedback.RegardsCMI

8/10 Bra

Stephen

Gillade: Bekvämligheter
No fuss. Economical
Bodde här 1 natt i november 2023
Svar från Manny 21 dec. 2023
Dear guest,Thanks for your feedback. RegardsCMI

6/10 Okej

Darren

Gillade: Personal och service
Handy location in Cessnock. I went for Christmas Lights at Hunter Valley Gardens. Its easy short drive to them. Room was spacious. Nice hot shower. Need to step into a bath to use shower. Bit slippery in bath use the railing in shower.
Bodde här 2 nätter i november 2023
Svar från Manny 26 nov. 2023
Dear guest,Thanks for your feedback. Hope to see you next time. RegardsCMI

10/10 Fantastiskt

barbara

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Manny 20 nov. 2023
Dear guest,Thanks for your valuable feedback. See you next time. Regards CMI

8/10 Bra

Greg

Gillade: Renlighet och personal och service
Bodde här 1 natt i november 2023
Svar från Manny 26 nov. 2023
Dear guest,Thanks for your feedback. Hope to see you again.RegardsCMI

10/10 Fantastiskt

Renee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Manny 13 nov. 2023
Dear guest, Thanks for your feedback. Hope to see you again.Regards CMI

8/10 Bra

Darryn

Gillade: Renlighet och personal och service
Room was clean a bit outdated..fridge was off so water in it spilt everywhere so not a good start..value for money.
Bodde här 2 nätter i november 2023
Svar från Manny 13 nov. 2023
Dear guest,Thanks for your feedback. Apologies for the inconvenience, we will notify this for future reference. Hope to see you again. RegardsCMI

8/10 Bra

Garry

Bodde här 1 natt i november 2023
Svar från Manny 21 dec. 2023
Dear guest,Thanks for your feedback. RegardsCMI

4/10 Dåligt

Keyden

Bodde här 4 nätter i oktober 2023
Svar från Manny 1 dec. 2023
Dear guest,Thanks for your feedback. RegardsCMI

10/10 Fantastiskt

Desmond

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight stay
Friendly and helpful staff from check in to check out. Nothing too much trouble. Good sized room. Quite and central. Best of all reasonable priced.
Bodde här 1 natt i oktober 2023
Svar från Bec 1 nov. 2023
Dear Desmond,Thank you for your review, we are pleased you enjoyed your stay with us and are looking forward to any future bookings.Take Care,CMI

2/10 Väldigt dåligt

Benson

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Manny 5 nov. 2023
Dear guest,Thanks for your feedback. Please let us know how we can improve your experience. Kind RegardsCMI

10/10 Fantastiskt

Addie

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would definitely stay here again. Central and walking distance to shops, supermarkets, dining, wining and local bars and take outs. Awesome stay. Thank you for your great hospitality Addie
Bodde här 3 nätter i oktober 2023
Svar från Bec 1 nov. 2023
Hi Addie,Thanks for taking the time to review, we appreciate your feedback and are looking forward to any future bookings with us.Regards,CMI