Hotell i Characato

“The room was pleasant and always clean for us after a long day. Breakfast was always on the table before we showed up to the table. Staff was very friendly and helpful. A 10 min walk away from the Plaza de Armas, quite place if you like to stay away from the noise. ”

“Hotel was nice enough and there are some beautiful walks close by. The restaurant has good food but the service is slow and the environment feels tired and dated.”

“Excelente ubicacion”

“O hotel novo e limpo. Fica dentro de um condomínio.”

“Absolutely the best hotel I have ever stayed at! We traveled with two kids and it was very convenient to have separate beds for each of them. The hotel is close to everything: historical center, shops, restaurants. The staff is amazing! Great breakfast, clean room, laundry opportunity - everything is above and beyond! Would definitely stay there again!”

“Great staff. Held our luggage when we went trekking for several days.”

“We love our stay here. The staff was really friendly, super nice quite place.”

“The Hotel is centrally located and very nice. What makes it excellent are the staff . They are amazing and friendly . They even made us a take away breakfast bag because our flight was early on leaving. We have not had this kind of dedicated service in the USA for years . We forgot what it was like to have worker that appreciate their jobs and their customers ”

“The rooms are extremely quiet and luxurious. The spa was not run well — no one was there. The breakfast was amazing, but the restaurant's service was on the slow side. The neighborhood is in the business district and boring.”

“Muy buena experiencia, buena comida, atención y el lugar muy limpio. Realmente un 10/10 vale completamente la pena ”

“Very helpful staff. Nice room too”

“Una estadía inolvidable Nuestra experiencia fue excelente de principio a fin. El personal destacó muchísimo: siempre amables, respetuosos y atentos, incluso adelantándose a lo que necesitábamos, lo que hizo que nos sintiéramos muy bien cuidados. El desayuno fue delicioso, variado y servido en una terraza con una vista espectacular a los volcanes, realmente un momento muy especial cada mañana. La propiedad es muy bonita, con habitaciones amplias, cómodas y súper limpias. Todo estuvo impecable....