Hotell i Charlestown

“Room was clean when we arrived. Room should have been cleaned every day. It was not cleaned at all during our 3 day stay. Other rooms were leaving trash bags in the hallway. Now I know why. We came back to the room as we left it. I got clean towels from desk clerk. A note was made to clean the room the next day. The next day, we were told there was only one cleaning person and they didn't know if they'd get to our room. It didn't get cleaned. Breakfast was minimal. They had cheerios in a bin....

“Rooms were newly renovated, fresh and clean, beds very comfortable, a/c worked well. Also enjoyed the complimentary breakfast with fresh fruit, sweet rolls, coffee and juice. Parking right outside the room was very convenient. We would definitely stay here again”

“Lo”

“Yes”

“Staff was outstanding! Friendly and helpful. Room was just as advertised and very clean. Any time we are in the area, we will stay again.”

“Elevators in the wrong place”

“Didn't eat breakfast at Derby City ”

“Room was clean. Bathroom was ok. Casino and Gordon’s were grea”

“Clean room, nice amenities. ”

“Nice”

“The breakfast was fresh and the room was cool”

“Breakfast was good. Loved the fresh ground & brewed coffee. Better than most restaurants.”

“Breakfast ”

“Very clean, front desk was friendly, nice little kitchen which we didnt use as we were only there 1 night but long term stay would be excellent. Towels & provided soap, shampp, etc were a step above the average hotel. ”

“Room: very clean. We stayed with our dog and everything was so clean. Very spacious. ”

“Coffee kind of sucks”

“There for a 3 day stay - only had room service first morning and then only bathroom!”

“I had a wonderful stay at the Cottonwood Airport & Expo Hotel Louisville. The staff were incredibly kind, friendly, professional, and knowledgeable. Truly exceptional service from start to finish. The hotel and rooms were clean, comfortable, and well-maintained, I enjoyed my stay and would return. I recommend it to others!”