There was no communication about the shared pool. I had to reach out to get a code that didn't work. I followed up at least five times to only be told they'd escalate for attention. One person called me back giving me the pool code I already had (that didn't work) and every time I called/texted back, I had to re-explain, just to get no resolution. A very frustrating experience considering the pool was a large part of the appeal of this location. They also give the absolute bare minimum. We had two guests on this reservation and were given one bath towel. When I asked for more, I was told we get a "starter kit" and would need to bring anything else that's needed. Wouldn't consider one towel for two guests for three nights a starter kit. Kitchen had no basics whatsoever. Wifi didn't work, couldn't even stream a show without it stopping every 30 seconds legitimately). No pool towels. A frustrating experience and really disappointed in Vacasa and certainly won't be booking any experiences they're tied to going forward.