Hotell i Cleveland Heights

“Front desk not welcoming. Room had no microwave, no clock, the phone did not work. Our room was on the 5th floor farthest away from front desk. No luggage trolly in the building, we schlepped our luggage quite a distance. Could not bring our cooler to the room as a result. No working ice machine on our floor. Toilet would not flush properly... disposed toilet paper to waste basket instead. My end table was sticky. Fridge barely cool. Except for that...the breakfast was good as was the...

“Honest and respectful staff, so nice to have a comfortable & convenient stay' Thank you so much'”

“Stayed a couple nights. No issues”

“The room smelled smoke, the toilet vas dirty, the floor was dirty, there was an old used towel in the shower, the toilet paper was almost empty and there was no new paper on the room. But the bed was pretty comfortable. ”

“Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived.”

“My room had a row of half-full glasses outside the door. There was someone’s shower cap bonnet left in the bathroom and the shampoo and conditioner bottles were half used. There were no sheets on the bed, only comforter to skin. The air conditioning was the loudest unit I’ve ever heard. They were charging $12 for the breakfast. The pool was incredibly murky. The mattresses were undoubtedly original to the hotel. I could feel every spring. The hotel is cheap for a reason. When I was going to my...

“The room was clean, linens and towels very clean. The air conditioner worked beautifully.”

“It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit.”

“Nice hotel. Well taken care of, good location, easy parking, good staff at the front desk and at breakfast.”

“Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

“Easy in and out.”

“Clean room, friendly staff, breakfast was fresh”

“Clean, funky fun place to stay. Only thing that could be improved is a thicker blanket/comforter on the bed, and improved breakfast options. I would stay here again.”

“Las personas de la recepción no tienen buena comunicación”

“Mycket slitet Hotel. ”

“Not worth the stay rundown front desk was unprofessional no help at all. The carpet in the room had stains and smelled. I would not recommend this property if it was $20 a night. ”

“Poor service and welcome. Asked for a room not on the ground floor, and as I didn't want to become a rewards member they said "sorry, the 2 upper floors are for members only". This is the 1st time I have been poorly treated. People were loud in the hallway through the night. Around 7pm a girl was running around begging for help. Scary! Never again! Avoid!”