4/10 Dåligt
Avery
20 feb. 2026
Gillade inte: Renlighet
I recently stayed at Country Inn & Suites by Radisson, Fairview Heights, IL on January 30 and unfortunately had a very concerning experience. Check-in was smooth and the front desk staff was friendly, which I appreciated. However, once I reached the second floor, I noticed multiple guest room doors — including the one assigned to me — were propped open. As a solo female traveler, this immediately raised safety concerns. When I entered my room, the issues continued. There were red stains on the floor, the window was open with broken hinges, visible handprints on the mirror frame, and the bathtub appeared inadequately cleaned. There were also large scratches and chunks missing from the wall near the bed. Most concerning was the door: the strike plate was misaligned, and even when locked, the door did not fully secure. It did not feel safe. I reported the issue and was upgraded to a suite across the hallway. While I appreciate the staff’s willingness to move me, the second room also had noticeable damage, including a hole in the wall directly across from the bed. The bathroom appeared only minimally cleaned, and the towels were worn and in poor condition. To make matters worse, the next morning there was no running water in the building. While I could briefly brush my teeth, I was unable to shower or properly get ready. Access to water is a basic necessity, especially when traveling, and this significantly impacted the value of the stay.
Avery
Bodde här 1 natt i januari 2026