Strandhotell i Corredor Turistico

“The most unprofessional staff I have ever come across in the hospitality industry. Especially reception, reservations & importantly reception manager. Ifor a so call five star all inclusive resort, they don’t deliver. No hot water twice during our stay, pool service was a joke that’s if you could land a deck chair. You had to get up 6:00am to reserve one, then the staff were so under staffed. Food and drinks didn’t come out at a reasonable time and then they where also incorrect. When...

“Gorgeous property and location. Nice rooms but missing fundamentals for a 5 star hotel...for example, ice bucket, possibility to make coffee or tea, etc. Also disappointed at the system for reserving lounge chairs around the pool. Nearly everything is taken before 9am by guests who belong to certain clubs, or who pay more, which seems unfair to guests who already pay a premium to stay at such a resort.”

“Spent my birthday there. Excellent customer service, pools were spectacular overlooking the ocean and the hot tub is very relaxing. Room was very clean and includes a washer/dryer. Restaurant delightful and they presented a birthday cake to surprise me.”

“One of the best hotels we have stayed at. Great location, food and service.”

“Room cleaned daily”

“Great service friendly staff”