Hotell i Council Bluffs

“Staff was very helpful, breakfast was good since it was part of the stay, had attached rooms which worked great for wife and kids.”

“Nice overnight hotel. Great staff. Clean room. Nice shower. Easy check in and out. Unfortunately the hot tub was being repaired — would have been nice after a long day of driving.”

“The room was clean enough but this is not a Marriott level facility. It was not well maintained, the furniture was beat up, very meh overall. Hotel staff was absolutely incredible.”

“Breakfast ok room was little too warm”

“Reception desk lady was awesome”

“Upon arriving around 4:45pm, they were still actively cleaning the rooms we were assigned(requested adjourning rooms). We waited roughly 30 minutes before we could get into our rooms. Once in the rooms, the floors weren’t swept the best and sheets smelled cleaned, but had some stains and there was a dark, coarse hair on one bed. I called and talked to the front desk and they sent the cleaning ladies up and they promptly got new sheets for the beds. The pool was okay. Breakfast the next morning...

“What a dump!”

“There was mold in our bath tub”

“👍”

“Clean and good breakfast”

“We had two rooms. One of the rooms had water seeping up through the floor when you walked on it. The sheets and pillow cases were overly stained in both rooms. The AC unit in our other room had a big hole in it and you could see outside. The blankets were so thin, and the kiddos got too cold. The bath/shower floors were extremely slippery and one of our kiddos fell while in the shower. One room smelled badly of cigarette smoke that our asthmatic kiddo had an issue, and the other room smelled...

“It was ok”

“Good”

“A staff member entered my room without knocking at 11:30 at night while I was in bed. He said he didn't know the room was occupied. About 20 minutes later, a different staff member knocked and demanded I come down to the front desk and re-check in saying they had a mistake in their computer. At nearly midnight, I had to get dressed and go back downstairs to the lobby and check in all over again. Also, the room had dirty bed sheets and the fridge had not been cleaned out and had leftover...

“The breakfast was great! Cookies are great”

“Good family place”

“Liked that the pool has hours for adult only swimming.”

“The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed.”

“Loved the property”