Hotell nära Union Pacific Railroad Museum

“Very clean place, comfortable beds, very warm pool wish they had a hot tub but made up for it with a warm pool and had there pool towels stocked up most of the time I go to a hotel with a pool they never have there towels stocked. Id definitely stay here again, staff were super friendly and helpful ! Was noisey with interstate and hotel rooms which im sorry cause I know my daughter was extremely tired and was crying when I had to step out of my room to get something out if my car and she want...

“We were traveling from California to Michigan and made an overnight stop in Council Bluffs. Since we were traveling with pets, we needed a pet-friendly hotel and chose the American Inn after reading many positive online reviews. The staff was very kind and friendly, which we appreciated. Unfortunately, the condition of our room was disappointing. The moment we walked in, there was a strong odor that smelled like mold. The wall AC unit appeared to have a newer front cover, but the inside was...

“Simple Motel 6 off the interstate. Clean but visible areas in disrepair such as drywall cracks, holes in walls, evidence of moisture damage, corner trim on doors, walls, and windows missing or breaking off. There is no mini-fridge although the space where it used be in the rooms remains. I found the fact that there was no mini-fridge the most inconvenient. They only provided one small plastic ice bucket that was cracked and leaked water all over my clothes and documents. They did not have an...

“Staff was a little impersonal - not unfriendly, but not welcoming either. The check-in process seemed purely transactional. The hotel room itself was in disrepair - exposed carpet tacks; lamps without shades; facial tissue plugging up holes in walls; disconnected smoke alarms. The bed linens were clean, at least. ”

“Breakfast spread was sad”

“The bathroom looked like it was going through a remodel and was not finished. The smoke detector was in a drawer. It was one of the worst hotels we’ve stayed in 😟”

“All was easy and clear, exellent front desk service”

“Honestly pictures make it look good but those are not the conditions when you arrive. Very bad conditions outlets don’t work , dirty , no lighting and just very old”

“This hotel was our home away from home while my kid was at iowa western also have a discount for iowa western parents and students. ”

“Very nice room. Very clean. Great peope.”

“The rooms were spacious comfortable, and it was fairly inexpensive. Best hotel of our trip.”

“The room was very outdated and musty. Our towels were musty and had yellow on them like they were smoked around or just absorbed air odor. The bed was actually very comfortable. We slept great. Breakfast was great.”

“great”

“Day staff was great. Night staff needs customer service classes. Rooms could use a good cleaning. Breakfast was good.”

“Pool area was gross. Bandaids on the side of the pool and disrepair.”

“It was fine for the price we paid. No elevator so we had to carry luggage up stairs, the front desk is only staffed sometimes? And other times uses a video chat virtual assistant. There were coins in an opened box of soap for the shower. Air conditioning was set low but the room still got too hot at night.”

“Thank you”

“Staff very helpful but facility is old and in need of renovation.”