Pensionat i Cozumel

"Löjligt bra."

"Amazing stay! A true gem in this area. "

"The hotel offers stunning views and beautiful rooms, which is essentially what you’re paying for here. When it comes to other aspects, such as the quality of breakfast, lunch, and dinner, it’s average at best. This is definitely not a 5-star hotel as Google suggests—at most, it deserves 4 stars, perhaps even just 3.5. The included breakfast during the first few days was extremely subpar. There was no protein aside from eggs—no cold cuts, no bacon. As a result, we ended up ordering additional à la carte dishes instead. On the last day, the hotel seemed to notice this and served a more comprehensive breakfast. During one meal, I ordered a poke bowl, which was served without soy sauce or any dressing. Additionally, the salmon was not sushi-grade but hot-smoked, which was disappointing given the expectations for this dish. Important to note: If you lose your room key, it will cost you 100 MXN pesos. I’ve never encountered a fee for this at other hotels. The hotel’s pictures are very misleading—they make you believe this is a small boutique hotel with 28 rooms and a serene, yoga-inspired atmosphere. In reality, the hotel shares all facilities, including the breakfast area, bar, and pool, with a sister hotel. The breakfast area was far from calm and peaceful, and there were families with children and dogs staying during our visit. Since all facilities are shared between the two hotels, guests from the sister property also occupy the “adults-only” pool at this hotel. "

"The staff was very friendly and service minded, but the hotel management was very slow and greedy (charging internet at $5 for each device per day as an additional fee) and made mistakes with assigning the rooms without providing any kind of compensation nor proper explanation"