Hotell nära Crace Grassland Nature Reserve

“Recieved a NOTE UNDER THE DOOR saying we had to SWITCH ROOMS on our fourth night... and then got DOWNGRADED to a worse room than we payed for with NO COMPENSATION. They said there's nothing they can do because they suddenly had privileged customers coming in... Whatever that means. They said we were not as important since we booked through hotels.com and should call them about any complaints... Excuse me? We couldn't believe our ears. We payed for a queen but had to move all of our things to a...

“The room too small not value for money. Didn’t get the room I booked. Shower wasn’t working properly.”

“This was a comfortable and affordable room. we were at a show for the weekend so only need a place to sleep. All in all , quite plesant.”

“The parking was being redone upon my stay but other than that everything was pretty well catered for your needs”

“Clean property, good breakfast.”

“Pleasant reception staff on arrival. Room a good size and had a great view over the lake. Would stay there again if in the area. My pet peeve is where the range of pump soap/conditioner etc are mounted in poor locations. It was difficult for me to use the soap dispenser beside the hand basin as it had been installed against the frame of the mirror. It was no deal breaker, just a peeve!”

“Would stay again just for the complimentary mini bar, what a game-changer! Staff were incredible - shout out to Daryl in reception. He left a jar of lollies for my son upon learning it was his b-day. But every other staff we I have interacted with was incredible, warm but professional, communicated well. Definitely a step-up from other hotels The room itself was good, dark and moody, maybe needed a few cushions on the couch. Not much of a view, though it could be cos I requested a quiet...

“A real help and handy during a move of house”

“Positives: Very quiet and peaceful. Plenty of onsite parking. Negatives: Had to go up and down the outside stairs in the pouring rain to take my luggage up to the room from my car. Got quite wet. The mattress was very firm. Did not sleep very well the first few nights. The grout between a lot of the tiles in the shower cubicle was riddled with black mould. A good dose of bleach or domestos was definitely needed. The carpet is in need of a clean. There were many dirty patches and spots from...

“Riktigt fräscht hotell som låg perfekt i centrum. Rekommenderar varmt!”

“Great location, near the tram. And lots of parking. Did have some cockroaches in the room. Huge fluffy towels. ”

“Great location and nice a commodation”