Gårdshotell i Crespina

“Hotel is in a nice area - good to rest. Staff was nice but then suddenly someone in the restaurant just shouted “OUT” and pointed the door to us… we found it very rude and unprofessional, we were just trying to have dinner in the restaurant area :) A petty, because other people were being nice. Another issue is the rocks between the parking and the hotel, very hard to move your luggage and they don’t want you to park close - they got mad at me for this one as well”

“Allting var perfekt - poolen, naturen och rummet men denna tradition för italiensk frukost där bara kaffe och croissant serveras jag förstår inte alls. Är det svårt att fixa ett enkelt buffe med lite frukt, saft, ägg, mjölk, yoghurt och müsli? Vi var jätte förvirrad faktiskt.”

“Pool war geschlossen. Internet hat nicht funktioniert. Das ist ziemlich nicht akzeptabel heutzutage .”

“Mancato contatto per check in nonostante i numerosi tentativi sia per telefono (2 numeri su tre staccati) che per chat(nessuna risposta). Camera umida e fredda ”

“Helt fantastiskt fint och ljuvligt ställe. Lugnt och tjusigt i en vacker miljö. Utmärkt service med vänligt bemötande. Restaurangen kvällstid har bara en lättare meny så man bör vara beredd på att åka till någon närliggande by för att äta. Flingor till frukosten var inte mycket att välja på men i övrigt god och tillräcklig frukost. Besöker man detta underbara hotell bör man också ta en sväng kvällstid till gamla stan, San Miniato. ”

“I made a horrible mistake and booked thr wrong dates because i had a hole in my macular and could not see well. After my surgery and recovery which was around 1 month I realized the horrible mistake. They refused to give credit and charged room fees as well as over $600 in taxes for a room that was not occupied by me.”

“This is a beautiful property with an unusually accommodating staff. They took me to my event which was a few kilometers away and picked me up free of charge. Also, they arranged a ride for me back to the train station. They made everything very easy and stress free! ”

“Soggiornato in questa struttura per matrimonio nelle vicinanze, al nostro arrivo ci hanno chiesto di pagare solo con contanti perchè a detta loro era stato richiesto durante la prenotazione, (cosa non vera perchè avevo messo anche la carta di credito a garanzia della camera) ci hanno creato molti disagi in quanto il mio compagno è dovuto andare a prelevare quando avevamo una cerimonia che sarebbe iniziata da li a breve. La mia domanda è: nel caso non ci fossimo presentati, mi avreste addebitato...

“Our villa was very clean, equipped with important necessities; we were in the ground level villa so we were able to have a car park outside our villa. We were not able to get breakfast but they amazing offers for breakfast and can deliver to your villa. The reception is different property which is about 8-10 min drive not so convenient but the staff are very helpful and very accommodating. Our ground floor villa we had to kept close for safety it doesnt have any window rails if we wanted the...