Spahotell i Darjeeling

“location”

“Service, location, friendly accommodating staff made us feel like home. Kanchanjungha views from hotel view point.. outside some rooms, dining hall, outside reception.. everywhere. Gave some suggestions and feed back to the general manager who was very appreciative of the constructive feed back. Passion of the staff to serve customers is unparalleled and trickles down from the leadership of Debarya, who seems to talk about the resort like it's his baby. Doma in dining room, authentic Nepalese...

“The staff are lovely and helpful and hotel is quite nice. Its location is also very central. The hotel room was quite cold, however, due to gaps between the windows and the window frame. The hotel offers heaters but these are reasonably pricey. I was able to manage in November but I suspect it would be miserable in December and January. Also the hot water supply was inadequate. It took 20-25 mins to heat up and I found that I had to turn up the heat every minute to keep it reasonably warm.”

“The hotel is located quite far from the main areas of interests. The quality of food served is low. The restaurant staff need to trained to understand customer needs. There is considerable delay in serving the a la carte menu.”