Exteriör

Recensioner av Copperstone Resort

4 out of 5
Copperstone Resort
250 2nd Avenue, Dead Man's Flats, AB

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 275 av 444 recensioner" "
8 - Bra i betyg. 114 av 444 recensioner" "
6 - Okej i betyg. 25 av 444 recensioner" "
4 - Dåligt i betyg. 19 av 444 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 444 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Melanie

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
It was just fine. Place was clean
Bodde här 3 nätter i maj 2024
Svar från Feb 4 maj 2024
Thank you for taking the time in sharing your review with us at the Copperstone Resort! We would love to welcome you back in the area the next time you're nearby, Melanie!

10/10 Fantastiskt

Corey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet area with low traffic. However, I was woken up 700am one morning as they dragged the big blue metal recycling out of the garage for pickup. This was supposed to be my only sleep in day, lol. Very very loud wakeup call! Don't get the room next to the garage. Otherwise, I would say the stay was as expected with nice facility and staff. It was a 1 bedroom condo style room with descent hide a bed, nice kitchen and eating area, and good washer and dryer.
Bodde här 4 nätter i april 2024
Svar från Leena 15 apr. 2024
Corey, Thank you for sharing your experience with us. We're glad to hear that you found our facility and staff to be nice and that the condo-style room met your expectations with its amenities. However, we apologize for the disturbance caused by the noise from the recycling pickup early in the morning. We appreciate your feedback about avoiding rooms next to the garage for future guests. Your comfort is important to us, and we'll take steps to address this issue. We hope to have the opportunity to welcome you back for a more restful stay in the future.

10/10 Fantastiskt

Helga

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Leena 15 apr. 2024
Helga, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

10/10 Fantastiskt

Steve

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, if you need anything just ask and they are very helpful and kind!!
Bodde här 2 nätter i april 2024
Svar från Leena 15 apr. 2024
Steve, Thank you for your kind words! We're delighted to hear that you found our staff to be great, helpful, and kind. Providing excellent service is important to us, and we're glad we could assist you during your stay. If you need anything else in the future, please don't hesitate to ask. We look forward to welcoming you back again soon!

10/10 Fantastiskt

Shay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent stay!
Bodde här 3 nätter i april 2024
Svar från Leena 15 apr. 2024
Shay, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

10/10 Fantastiskt

Jonathan

Bodde här 3 nätter i mars 2024
Svar från Feb 27 apr. 2024
Jonathan, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

6/10 Okej

Laura

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från Leena 2 apr. 2024
Laura, Thank you for the review, We hope you stay with us again soon!

10/10 Fantastiskt

Kim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
While it was fabulous, the owner needed to include in their listing that the unit was multi-level, which was impossible with crutches following surgery (we were there for recovery time) and hard for arthritis-ridden leg. The multi levels would be good for lots of people, but we found it isolating. The bathrooms both upstairs made it a real challenge to spend any time downstairs (180 degree turn in the stairwell). I'll be more diligent next time I book, but the listing really should have included this info. Property maintenance guy was really good, as was stand-in reception guy, who was really from housekeeping !!
Bodde här 8 nätter i mars 2024
Svar från Leena 28 mars 2024
Kim, Thank you for your feedback. We apologize for any inconvenience the multi-level layout caused during your recovery. We'll take your comments into account for future improvements to the listing. We're glad to hear that the property maintenance and reception staff were helpful during your stay. If you need any further assistance, please don't hesitate to reach out. We hope to host you again under better circumstances in the future.

10/10 Fantastiskt

Alicia

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Been before always enjoy my stay.
Bodde här 2 nätter i mars 2024
Svar från Leena 25 mars 2024
Alicia, Thank you for your loyalty! We're thrilled to hear that you've enjoyed your stays with us in the past. We're committed to providing a great experience for our guests, and we look forward to welcoming you back for another enjoyable stay!

4/10 Dåligt

Breanne

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Leena 25 mars 2024
Breanne, Thank you for leaving a review. We hope you enjoyed your stay!

10/10 Fantastiskt

Nathan

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Absolutely loved it. Wish it had a hot tub in the bathroom, but it is a very nice large bathroom. Enjoyed my vacation. Thank you very much.
Bodde här 2 nätter i mars 2024
Svar från Leena 25 mars 2024
Nathan, Thank you for your kind words! We're delighted to hear that you loved your stay with us and that you enjoyed our large bathroom. Your feedback about the hot tub is noted, and we'll consider it for future improvements. We're thrilled that you had a great vacation, and we hope to have the pleasure of hosting you again in the future. Thank you for choosing us!

8/10 Bra

Melissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Leena 25 mars 2024
Melissa, Thank you for leaving a review. We hope you enjoyed your stay!

10/10 Fantastiskt

John

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a great place to stay. It’s nice and quiet but still close to Banff, Kananaskis, and Canmore.
Bodde här 3 nätter i mars 2024
Svar från Leena 13 mars 2024
John, Thank you for the perfect 5-star review. We are thrilled you enjoyed your stay and hope you visit us again soon!

10/10 Fantastiskt

John

Bodde här 1 natt i mars 2024
Svar från Leena 28 mars 2024
John, Thank you for the review. We hope you enjoyed your stay! Please visit us again soon!

8/10 Bra

LAURIE

Gillade: Renlighet och boendets skick och faciliteter
Great place but no staff around and the view outside was not that great looking at gas station
Bodde här 1 natt i mars 2024
Svar från Leena 6 mars 2024
Laurie,Thanks for sharing your experience. We apologize for any inconvenience regarding staff availability and the view. We'll take note of your comments for improvement. We hope to welcome you back for a better experience in the future.

10/10 Fantastiskt

Violet

Gillade: Renlighet och personal och service
Staff went beyond their jobs to help us. They keep warning us of the construction other than knowing and seeing what was happening we would never have known. The Husky across the street in walking distance is really good and reasonable rates and excellent service. We will definitely stay there again. The tub was wonderful and was nice to have a real kitchen with a dishwasher. Good quality for the price. Thankyou
Bodde här 3 nätter i februari 2024
Svar från Leena 4 mars 2024
Violet, We're thrilled to hear that our staff provided exceptional service during your stay and that you enjoyed the amenities such as the tub and kitchen with a dishwasher. Thank you for your positive feedback on our establishment. We look forward to welcoming you back on your next visit!

2/10 Väldigt dåligt

Griffin

Reste med familjen, Reste med sin partner
Gillade inte: Personal och service
Very poor service. We showed up at 9:40, and were provided poor instructions to access our room. When we finally got to our room, the access code was wrong, and no one was around to help us as front desk staff are only available until 10. We were locked out. We called security, and they showed up but let us know this property doesn't have any sort of master key. They called the owner to see if he could help but it turns out he never takes calls after hours. Security said this was normal for the copperstone, and they've had this exact same issue with other guests. We had to leave and find accomodations elsewhere.
Bodde här 2 nätter i februari 2024
Svar från Leena 29 feb. 2024
We're sorry for the inconvenience. Your feedback is valuable, and we'll address these issues promptly. We hope to regain your trust in the future.

10/10 Fantastiskt

Jacoba

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The condo was very comfortable, clean and had everything we needed. Only 10 min drive to Canmore and 30 minutes to Nakiska ski resort. Very well priced. Only negative is that there is only 1 hot tub for the whole complex and it was full most of the time
Bodde här 3 nätter i februari 2024
Svar från Leena 27 feb. 2024
Jacoba, Thank you for the wonderful review. We are glad you enjoyed your stay with us and we hope you come stay with us again soon

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay was nice. Very close to Canmore and not to much further till you get to Banff.
Bodde här 3 nätter i februari 2024
Svar från Leena 22 feb. 2024
William, Thank you for the wonderful 5-star review. We are so happy you enjoyed your stay with us and we hope to see you visit again soon

10/10 Fantastiskt

Briana

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed here many times over the years and it is the best and most affordable place for what you get. It is 10mins from Canmore which is incredibly convenient. I am one who appreciates a quiet comfortable stay and this is just perfect. The rooms are apartment style and yet cheaper than a basic hotel room. Full size kitchen/appliances as well as laundry in your suite. Huge bathrooms and bedrooms. Cozy living room area and electric fire place for those chilly winter days. Plus it is PET-FRIENDLY! It is incredibly clean, comfortable, and private. Very family friendly as well as they have rooms with bunkbeds and a pullout couch as well. 1000/10 will recommend if you are looking for a mountain getaway without the mountain prices. Thank you copperstone for everything!
Bodde här 2 nätter i januari 2024
Svar från Leena 12 feb. 2024
Briana, Thank you so much for the wonderful review. We are so pleased you enjoyed your stay with us. We welcome you back anytime!

8/10 Bra

Tannis

Reste med familjen
Gillade: Renlighet
Good value. Underground parking with kitchen. Walking trails nearby.
Bodde här 3 nätter i februari 2024
Svar från Leena 12 feb. 2024
Tannis, Thank you for the review We are so glad you enjoyed the walking trails. We would love to have you stay with us again soon!

10/10 Fantastiskt

Raymond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Leena 9 feb. 2024
Raymond, We are thrilled that you had such a wonderful time staying with us. We hope you will come back soon!

10/10 Fantastiskt

sheldon

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family vacation
It was a amazing place to stay. Very well modern great location very clean. Was extremely exceptional!
Bodde här 2 nätter i februari 2024
Svar från Leena 8 feb. 2024
Sheldon, Thank you for the perfect review. We are thrilled that you had an amazing stay with us! Hopefully, we will see you again

10/10 Fantastiskt

Terena

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hot tub was amazing! We loved the convenience of having a kitchen and being able to cook and not have to eat out all the time. Tge underground parking was marvellous.
Bodde här 2 nätter i januari 2024
Svar från Copperstone Resort 31 jan. 2024
Terena, Thank you for this 5 Star review! There is not much more relaxing than an evening in a hot tub after a day out and about, we are so glad you made use of it! The underground parking is a frequent mention of guests, particularly in winter weather! We hope the next time you are in the area this will be your go-to spot!

10/10 Fantastiskt

Paul, Calgary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Copperstone Resort 31 jan. 2024
We're so pleased everything met your expectations and we'd love to welcome you back when you find yourself in the area again, Paul!

10/10 Fantastiskt

CORRI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Copperstone Resort 31 jan. 2024
We're glad you enjoyed your visit and appreciate you taking a moment to leave us a review Corri. It would be a pleasure to host you again the next time you are in the area.

10/10 Fantastiskt

Earl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Brought my queen here for a weekend of relaxation and it was amazing. Property was very modern and clean. Location was just a short trip to Canmore. Staff was very polite and helpful. Front desk was welcoming and helpful. We will be back.
Bodde här 2 nätter i januari 2024
Svar från Copperstone Resort 29 jan. 2024
Earl, thanks for choosing to stay with us for your weekend of relaxation with your 'queen'! We are so glad you had a great stay and we can't wait to welcome you back!

10/10 Fantastiskt

Alyse

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The resort was clean, spacious, and convenient driving distance to Banff and all activities we wanted to experience. Highly recommend as a lower cost of stay if you don't mind driving the extra 10 - 40 minutes to activities offered in the area. Canmore is just an 8 min drive and just as nice as Banff with great food and people.
Bodde här 4 nätter i januari 2024
Svar från Copperstone Resort 29 jan. 2024
Alyse, thank you so much for taking the time to post this review so future guests might know just what to expect! Banff is definitely beautiful and should be on everyone's list, but Canmore feels more neighborly (in our opinion) and has some pretty great restaurants and places to visit. We are so happy you enjoyed your time here and hope we have a chance to welcome you back again!

10/10 Fantastiskt

Kitt

Bodde här 2 nätter i januari 2024
Svar från Copperstone Resort 22 jan. 2024
Kitt, Thanks for this perfect score of five-stars! We're glad you were impressed with your stay. Visit again soon!

10/10 Fantastiskt

Leslie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great spot for our family of 4. Close to the highway
Bodde här 1 natt i januari 2024
Svar från Copperstone Resort 17 jan. 2024
Leslie, we are so pleased this place worked perfectly for your family! We hope you enjoyed exploring the area!

8/10 Bra

Leckie

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Copperstone Resort 17 jan. 2024
Leckie, thanks for taking time to rate your stay! We hope you had a fantastic visit to the area!

10/10 Fantastiskt

Curtis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the underground parking.
Bodde här 3 nätter i januari 2024
Svar från Copperstone Resort 9 jan. 2024
Curtis, Thank you so much for taking the time to review your stay! We hope the underground parking was just one of many things you loved about your visit to Copperstone Resort!!

8/10 Bra

Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i januari 2024
Svar från Copperstone Resort 9 jan. 2024
Maria, thanks for taking the time to rate your stay. We hope you had a wonderful visit!

10/10 Fantastiskt

ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not much around the property
Bodde här 3 nätter i januari 2024
Svar från Copperstone Resort 9 jan. 2024
Ryan, thanks for taking time to review your stay. We hope you enjoyed getting out and exploring the area and left with your fill of fresh air!

6/10 Okej

Robert

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Very overpriced compared to comparable places in Canmore. Getting extra blankets and anything else was difficult.
Bodde här 2 nätter i januari 2024
Svar från Copperstone Resort 17 jan. 2024
Robert, we are sorry that you found the price point too high, but we strive to ensure that our rates reflect the most competitive rate possible!

8/10 Bra

Dennis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was supposed to sleep 6 but there weren’t enough pillows or blankets to sleep 6.
Bodde här 1 natt i januari 2024
Svar från Copperstone Resort 9 jan. 2024
Dennis, thank you for providing us with this feedback. There should have been pillows and blankets for 6, and we apologize that there weren't! Had you let us know about this during your stay we would have brought you what you needed! We hope your visit was a good one, filled with fun and adventure!

6/10 Okej

Sandra

Bodde här 5 nätter i december 2023
Svar från Copperstone Resort 9 jan. 2024
Sandra, we appreciate you taking time to rate your stay but are disappointed to know that you only had a 3 Star stay. Our goal is for every guest to have a 5 Star experience so we would love to know what we could have done better!

10/10 Fantastiskt

Tamara

Bodde här 1 natt i december 2023
Svar från Copperstone Resort 29 dec. 2023
Tamara, we are absolutely thrilled you loved your accommodations so much that you awarded it 10 out of 10! We strive to make sure all of our guests enjoy their experience with us and we're glad we were able to meet that expectation. We hope to see you back!

10/10 Fantastiskt

Raymond, Calgary

Bodde här 2 nätter i december 2023
Svar från Copperstone Resort 9 jan. 2024
Raymond, thank you for choosing to stay at Copperstone Resort! We are so happy your stay was a 5 Star one!

4/10 Dåligt

Verifierad resenär

The resort was very noisy. There was kids in the halls screaming, dogs barking, and lots of banging from the rooms below and across.
Bodde här 1 natt i december 2023
Svar från Copperstone Resort 18 dec. 2023
We are so sorry your stay was not as relaxing as you had hoped it would be. We hope you enjoyed exploring the area and had an otherwise nice visit.

10/10 Fantastiskt

Ian

Bodde här 2 nätter i december 2023
Svar från Copperstone Resort 13 dec. 2023
Ian, we are glad to know you had a 5 Star stay with us! We hope you enjoyed your visit to the area!

8/10 Bra

Kelly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Highly recommend. Always stay at the Copperstone Resort vs. Canmore or Banff. Quiet and safe. Comfortable beds and clean. Shower water pressure was too harsh for me but my partner was happy with it. Fireplace fan blew cool air vs. hot/warm, so we just kept the fan off. Otherwise, we loved our stay. Plan to return in the near future!!
Bodde här 2 nätter i november 2023
Svar från Copperstone Resort 29 nov. 2023
Kelly, Thank you for the recommendation! With all the accommodations available in the area, we are so delighted to know you keep coming back and staying with us! We look forward to your next visit!

10/10 Fantastiskt

Monica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean, comfortable & quiet!
Bodde här 2 nätter i november 2023
Svar från Copperstone Resort 29 nov. 2023
Monica, thank you for this review! Clean, comfortable and quiet is exactly what we strive for!! Hope your visit was both relaxing and adventure filled!

10/10 Fantastiskt

Shawna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Copperstone Resort 22 nov. 2023
Shawna, thank you so much for taking the time to share this 5 star review! We hope you had a great visit to the area and left with some great memories!

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have stayed here numerous times and love it. The kitchen is so great to have and the bed is comfortable. The deep soaker tub is amazing! Being able to walk to the beautiful Bow River is fantastic. The staff is so nice! We love the pool table too!
Bodde här 3 nätter i november 2023
Svar från Copperstone Resort 20 nov. 2023
Jennifer, thank you so much for taking time to review your stay! We know you have many places to choose from when staying in this area so we are grateful that you continue to choose to stay with us!! We look forward to your next visit!

10/10 Fantastiskt

Rocki

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The resort is gorgeous and cozy. Underground parking was great! The person checking me in was extremely nice and helpful.
Bodde här 2 nätter i november 2023
Svar från Copperstone Resort 7 nov. 2023
Rocki, Thank you so much for leaving this review! We strive to provide 5 star accommodations with 5 star service and we are happy to know we were successful!

10/10 Fantastiskt

Jodie

Bodde här 3 nätter i november 2023
Svar från Copperstone Resort 27 nov. 2023
Jodie, It is our aim to provide 5 star service and accommodations! Thanks for taking a minute to let us know we succeeded! We hope to see you back some time!

10/10 Fantastiskt

Cecia

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the spacious and homey feel!! Love the kitchen area and comfy beds! Made it to Banff and near destinations within reasonable driving time! And the scenery around this facility is beautiful! I do wish the gym could be more equipped and updated with quality gym equipment! Great and easy check-out process!
Bodde här 5 nätter i oktober 2023
Svar från Copperstone Resort 25 okt. 2023
Cecia, Thanks for taking time to review your stay! Isn't Banff beautiful?!!! We hope your visit was better than you hoped it would be! We would be honored to host you again!

8/10 Bra

Tania

Bodde här 2 nätter i oktober 2023
Svar från Copperstone Resort 13 nov. 2023
Tania, thank you for reviewing your stay with us! Our team's goal is to provide 5 star service and accommodations! We are glad to know you enjoyed your visit and hope if you return to this area you will give us a chance to earn that 5th star!

10/10 Fantastiskt

Todd

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Copperstone Resort 25 okt. 2023
Thanks Todd for this perfect 10! We hope you enjoyed visiting this area and got your fill of adventure and fresh air!