2/10 Väldigt dåligt
Verifierad resenär
18 juli 2025
Gillade: Renlighet och boendets skick och faciliteter
Ocean view suite blocked by bar
We booked the ocean view suite to have an uninterrupted view and spoil ourselves but the whole experience unfortunately got ruined by the lack of view and staff. The view from the suite 505 is blocked by the tree bar and when expressing our concern to the hotel staff, they offered very disappointing solutions (free breakfast and a massage) - Hotels.com was more helpful than the hotel itself - but we just wanted an ocean view. I refuse to believe that we’re the only ones who have complained about the view from suite 505 and the staff themselves admitted that all the Ocean View suite photos are taken from suite 507 (which has an uninterrupted view of the ocean). At best it’s a wrong description, at worst it’s deliberate and something the hotel tries to get away with. The hotel could easily mention that some suites have a partial view or add a separate category of suites with partial view.
The resort itself is decent and nicely located on the beach. The actual beach is more narrow than other hotels but still nice. There are multiple rooms and categories and the breakfast is outstanding.
Verifierad resenär
Bodde här 1 natt i juli 2025
