Hotell med pool i Derwenlas

“D12 treetops at Clarach bay is a lovely setting. Family friendly and lovely staff. We had hot water and good recycling facilities. The site was perfect. However, some of our bedcovers had chocolate on them!!! We found spares to use instead. The green headboard on the main bedroom had a strong smell of unwashed hair ( it seriously needs to be replaced). We had no WiFi and on enquiring we were informed the previous guests had used it up? There were plenty cleaning materials and cooking facility...

“Huge place and comfortable enough. TV has no signal and there was no sign of a wifi code and no connection that I could make, so pointless having a tv in the place as not useable. Rooms were comfortable and big, bathroom is very nice too, shower needs some attention though as the top head is so limescales it sprays over the top of the shower and on to the floor, and there is some bad mould on the base, door runners also not working properly. Great location and for the size of the place not...

“Staff was kind and replied promptly via whatsapp. The hardware of the apartment was good but software need to be improved. Staff was prepared the bed linen and towel for us but all with wrinkles seems not tidy and the size was not fit. No tissue at apartment and the heater was not functioned well, we need to ask for help but need a long time for attending us.”