Semesterboende i Ruhango

“Front desk always open to fix issues”

“I got the best service and the hotel has the best breakfast . I had my best time there . They have good and caring staff like Clare . Clare is the best staff there and she is friendly and she does her job professionally and the manager is very friendly and helpful in any way . It’s the nice hotel in Kigali . Alex ”

“The staff are very friendly and the apartment is located in a quiet neighborhood.”

“The receptionist and cleaning staff were very good and helpful. I will definitely stay there again”

“Clean room. Easy access to city center.”

“1. Several items missing on arrival: towels, rubbish bin, soap, toilet paper, coat hangers. 2. Toilet did not flush properly and was not fixed during stay. 3. Flat was not cleaned and rubbish not taken away. 4. Unable to gain access on day of arrival as nobody on duty despite being notified of late arrival. 5. TV was only connected on last day. 6. Some lights not working and were not fixed.”

“Parkering om du har bil ok Receptionen har väldigt trevliga människor Rummet städat varje dag om du önskar Frukost väldigt gott Säkerheten är 100% bevakas 24 timmar Det är bara gå ditt och kolla..”

“The apartment was cozy, had everything we needed, in a great location and very nice. The staff was incredible and incredibly helpful and went above and beyond. They even provided laundry services, and help with various things. ”

“I booked 2 apartments for one night before flying on from Rwanda. When we turned up they had no ecord of our booking or of our payment. When i showed the receipt they allowed us to stay. There is no restaurant or bar onsite, but we did get food from their partner restaurant 3 blocks away and it was delicious homemade pasta. We had it in our apartments. The apartments are very spacious and more suited to business clientele or peolle staying for several days or weeks. They have a kitchen, large...

“Received one actual key and room furniture were old but room was clean. After figuring out the water heater, shower was ok but door missing so water went everywhere in the bathroom. Toiletries were available. No AC so they brought a fan.”