Roberts Riverwalk Urban Resort Hotel

2.5-stjÀrnigt boende
Hotell vid flodpromenaden med fitnesscenter och business-service dygnet runt

VÀlj datum för att se priser

Fotogalleri för Roberts Riverwalk Urban Resort Hotel

Standardrum - 1 kingsize-sÀng - icke-rökare - utsikt mot floden | DuntÀcken, vÀrdeförvaringsskÄp pÄ rummet och skrivbord
Entréinterör
Lobby
SittomrÄde i lobbyn
Executive Suites, 1 King Bed, Non-Smoking | DuntÀcken, vÀrdeförvaringsskÄp pÄ rummet och skrivbord

Recensioner

5,6 av 10,

PopulÀra bekvÀmligheter

  • Bar
  • Rumsservice
  • Pool
  • Gym
  • StĂ€dning
  • TvĂ€ttservice

Rumsalternativ

TillgÀngliga filter för rum
Visar 10 av 10 rum

Executive Suites, 1 King Bed, Non-Smoking

Höjdpunkter

Separat sittutrymme
Klimatreglerad luftkonditionering
Rum i anslutning tillgÀngliga
Platt-tv
DuntÀcke
BĂ€ddsoffa
MörklÀggningsgardiner
Kombinerat badkar och dusch
  • 28 kvm
  • Utsikt mot floden
  • Sovplats för 4
  • 1 kingsize-sĂ€ng

Standardrum - 1 kingsize-sÀng - icke-rökare - utsikt mot floden

Höjdpunkter

Klimatreglerad luftkonditionering
Rum i anslutning tillgÀngliga
Platt-tv
DuntÀcke
BĂ€ddsoffa
MörklÀggningsgardiner
Kombinerat badkar och dusch
Privat badrum
  • 19 kvm
  • Utsikt mot floden
  • Sovplats för 3
  • 1 kingsize-sĂ€ng

Penthouse Room, 1 King Bed, Non-Smoking

Höjdpunkter

Separat matbord
Separat sittutrymme
Klimatreglerad luftkonditionering
Rum i anslutning tillgÀngliga
Platt-tv
DuntÀcke
BĂ€ddsoffa
MörklÀggningsgardiner
  • 46 kvm
  • Sovplats för 4
  • 1 kingsize-sĂ€ng

Standardrum - 1 queensize-sÀng - icke-rökare

Höjdpunkter

Klimatreglerad luftkonditionering
Rum i anslutning tillgÀngliga
Platt-tv
DuntÀcke
BĂ€ddsoffa
MörklÀggningsgardiner
Kombinerat badkar och dusch
Privat badrum
  • 19 kvm
  • Sovplats för 2
  • 1 queensize-sĂ€ng

Svit Presidential

Höjdpunkter

Separat sittutrymme
Klimatreglerad luftkonditionering
Rum i anslutning tillgÀngliga
Platt-tv
DuntÀcke
BĂ€ddsoffa
MörklÀggningsgardiner
Privat badrum
  • 46 kvm
  • Sovplats för 4
  • 1 kingsize-sĂ€ng

Riverview Deluxe, 1 King Bed, Non-Smoking

Höjdpunkter

Klimatreglerad luftkonditionering
Rum i anslutning tillgÀngliga
Platt-tv
DuntÀcke
BĂ€ddsoffa
MörklÀggningsgardiner
Kombinerat badkar och dusch
Privat badrum
  • 23 kvm
  • Sovplats för 4
  • 1 kingsize-sĂ€ng

Rum - 2 queensize-sÀngar - utsikt mot floden

Höjdpunkter

Klimatreglerad luftkonditionering
Rum i anslutning tillgÀngliga
Platt-tv
DuntÀcke
BĂ€ddsoffa
MörklÀggningsgardiner
Kombinerat badkar och dusch
Privat badrum
  • 23 kvm
  • Sovplats för 4
  • 2 queensize-sĂ€ngar

Standardrum - 2 queensize-sÀngar - icke-rökare

Höjdpunkter

Klimatreglerad luftkonditionering
Rum i anslutning tillgÀngliga
Platt-tv
DuntÀcke
BĂ€ddsoffa
MörklÀggningsgardiner
Kombinerat badkar och dusch
Privat badrum
  • 19 kvm
  • Sovplats för 5
  • 2 queensize-sĂ€ngar

Deluxe King, Non-Smoking

Höjdpunkter

Klimatreglerad luftkonditionering
Rum i anslutning tillgÀngliga
Platt-tv
DuntÀcke
BĂ€ddsoffa
MörklÀggningsgardiner
Kombinerat badkar och dusch
Privat badrum
  • 23 kvm
  • Sovplats för 4
  • 1 kingsize-sĂ€ng

Standardrum - 1 kingsize-sÀng - icke-rökare

Höjdpunkter

Klimatreglerad luftkonditionering
Rum i anslutning tillgÀngliga
Platt-tv
DuntÀcke
BĂ€ddsoffa
MörklÀggningsgardiner
Kombinerat badkar och dusch
Privat badrum
  • 19 kvm
  • Sovplats för 3
  • 1 kingsize-sĂ€ng

Du kanske Àven gillar

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Om omrÄdet

Karta
1000 River Place Dr, Detroit, MI, 48207

I nÀrheten

  • Hollywood Casino at Greektown - 3 min med bil - 2.6 km
  • Ford Field - 3 min med bil - 2.9 km
  • GM Renaissance Center - 4 min med bil - 2.9 km
  • Comerica Park - 4 min med bil - 3.3 km
  • Huntington Place - 4 min med bil - 3.6 km

Ta sig runt

  • Detroit Station – 15 min med bil
  • Millender Center Station – 4 min med bil
  • Detroit, MI (DET-Coleman A. Young Municipal) - 19 min med bil

Restauranger

  • â€ȘTim Hortons - ‬10 min med bil
  • â€ȘWendy's - ‬3 min med bil
  • â€ȘBucharest Grill - ‬10 min till fots
  • â€ȘAtwater Block Brewery - ‬6 min till fots
  • â€ȘBai MAI Thai - ‬3 min med bil

Om boendet

Roberts Riverwalk Urban Resort Hotel

Detta hotell ligger nÀra Hollywood Casino at Greektown
Roberts Riverwalk Urban Resort Hotel lockar med en terrass, kemtvÀtt/tvÀttjÀnster och en eldstad i lobbyn. Boendets restaurang, Roberts Riverwalk, serverar frukost, brunch, lunch och middag. Utöver att dra nytta av bekvÀmligheter som en bar och ett fitnesscenter kan du hÄlla dig uppkopplad via gratis wi-fi pÄ rummet.
Du kan Àven rÀkna med förmÄner som följande:
  • En inomhuspool och en utomhuspool
  • Gratis vanlig parkering
  • Limousine- och taxibokning, hyrcyklar och en tv i lobbyn
  • BröllopstjĂ€nster, en dygnet runt-öppen reception och gratis dagstidningar
Om rummen
Alla 106 rum hos Roberts Riverwalk Urban Resort Hotel har bekvÀmligheter som arbetsyta för laptop och luftkonditionering, samt ytterligare detaljer sÄsom gratis wi-fi och skrivbordsstolar.
Du kan Àven hitta följande bekvÀmligheter i alla rum:
  • DuntĂ€cken, bĂ€ddsoffor och extrasĂ€ngar (avgift tillkommer)
  • Gratis toalettartiklar och hĂ„rtorkar
  • 42-tums platt-tv med premiumkanaler och dvd-spelare
  • MikrovĂ„gsugnar, kaffe- och tebryggare och daglig stĂ€dning

SprÄk

Engelska

Liknande boenden

HotellbekvÀmligheter

Internet

  • TillgĂ€ngligt i alla rum: gratis wi-fi
  • TillgĂ€ngligt i vissa allmĂ€nna utrymmen: gratis wi-fi

Parkering och transport

  • Limousine- och taxibokning
  • Avgiftsfri parkering pĂ„ omrĂ„det

Mat och dryck

  • En bar/lounge
  • En restaurang

Restauranger pÄ omrÄdet

  • Roberts Riverwalk

Att göra

  • Biljardbord
  • Cykeluthyrning
  • Gym
  • Inomhuspool
  • Tv i allmĂ€nna utrymmen
  • Utomhuspool

FamiljevÀnligt

  • BĂ€ddsoffa pĂ„ rummet
  • Dvd-spelare
  • ExtrasĂ€ng (tillĂ€ggsavgift)
  • Inomhuspool
  • KylskĂ„p pĂ„ begĂ€ran
  • MikrovĂ„gsugn pĂ„ begĂ€ran
  • TvĂ€ttmöjligheter
  • Utomhuspool

BekvÀmligheter

  • Bagageförvaring
  • Gratis dagstidningar i lobbyn
  • Reception öppen dygnet runt
  • TvĂ€ttmöjligheter
  • Uttagsautomat
  • VĂ€rdeförvaringsskĂ„p i receptionen

GÀsttjÀnster

  • BröllopstjĂ€nster
  • KemtvĂ€tt/tvĂ€ttservice
  • StĂ€dning varje dag

Business-service

  • Business-service dygnet runt
  • Konferensrum
  • Mötesrum

Utomhus

  • PicknickomrĂ„de
  • Terrass
  • Vid en flod

TillgÀnglighetsanpassning

  • Om du behöver tillgĂ€nglighetsanpassning kan du kontakta boendet med hjĂ€lp av kontaktuppgifterna i bokningsbekrĂ€ftelsen.
  • Hiss
  • TillgĂ€nglighetsanpassat (kan finnas begrĂ€nsningar)

Mer

  • 1 byggnad
  • 4 vĂ„ningar
  • Eldstad i lobbyn
  • Rökfritt boende

BekvÀmligheter pÄ rummet

Sovrum

  • BĂ€ddsoffa
  • DuntĂ€cke
  • ExtrasĂ€ng (tillĂ€ggsavgift)
  • Lakan tillhandahĂ„lls
  • MörklĂ€ggningsgardiner

Badrum

  • Gratis toalettartiklar
  • Handdukar tillhandahĂ„lles
  • HĂ„rtork

UnderhÄllning

  • 42-tums platt-tv med premiumkabelkanaler
  • Dvd-spelare

Mat och dryck

  • BegrĂ€nsad rumsservice
  • KylskĂ„p pĂ„ begĂ€ran
  • MikrovĂ„gsugn pĂ„ begĂ€ran
  • Te-/kaffebryggare

Mer

  • Anslutande rum tillgĂ€ngliga
  • ArbetsomrĂ„de för laptop
  • Kontorsstol
  • Luftkonditionering (klimatreglerad)
  • Skrivbord
  • StrykjĂ€rn/strykbrĂ€da
  • Telefon
  • VĂ€rdeförvaringsskĂ„p

Regler

Incheckning

Checka in frÄn: 16.00. Checka in fram till: 23.30.
MinimiÄlder för incheckning - 21 Är

Utcheckning

Utcheckning innan 11.00
Sen utcheckning i mÄn av tillgÄng
Avgift för sen utcheckning: USD 50.00

Incheckningsinstruktioner

Personalen i receptionen vÀlkomnar gÀsterna vid ankomst.
Det gÄr inte att checka in efter att receptionen har stÀngt.

Åtkomst till boendet

Bemannad reception

Husdjur

Djur ej tillÄtna

Barn och extrasÀngar

Barn Àr vÀlkomna.
ExtrasÀngar finns att hyra för USD 25 per natt.
SpjÀlsÀngar finns inte tillgÀngliga.

Betalningstyper

Viktig information

Avgifter

Du kommer att ombes att betala följande avgifter pĂ„ boendet – avgifterna kan inkludera tillĂ€mpliga skatter:

  • Deposition: USD 100.00 per vistelse
  • Resortavgift: USD 18.00 per person per natt
I resortavgiften ingÄr:
  • AnvĂ€ndning av fitnesscenter
  • TillgĂ„ng till pool

Vi har listat alla tillÀggsavgifter som boendet har upplyst oss om.

Extra tillval

  • Avgift för sen utcheckning: USD 50.00 (endast i mĂ„n av tillgĂ„ng)
  • Avgift för kylskĂ„p: USD 25 per dag
  • Avgift för mikrovĂ„gsugn pĂ„ rummet: USD 25 per dag
  • Avgift för extrasĂ€ng: USD 25 per natt

Det Àr möjligt att listan ovan inte Àr fullstÀndig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att Àndras.

Att hÄlla koll pÄ

Detta boende drivs av en professionell vÀrd. Att erbjuda boende Àr kopplat till vÀrdens företagsverksamhet eller yrke.
Avgifter för extragÀster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfÀrdad fotolegitimation och kreditkort kan krÀvas vid incheckning för oförutsedda utgifter.
SÀrskilda önskemÄl erbjuds i mÄn av tillgÄng vid incheckning och kan medföra ytterligare avgifter. SÀrskilda önskemÄl kan inte garanteras.
Boendet accepterar kreditkort och bankkort; ingen kontantbetalning.
Observera att kulturella normer och gÀstpolicyer kan skilja sig i olika lÀnder och pÄ olika boenden. De policyer som listas Àr boendets egna.
Om du avbokar din bokning kommer vÀrdens avbokningspolicy att gÀlla. I enlighet med EU-bestÀmmelser om konsumentrÀtt gÀller inte ÄngerrÀtten för boendebokningstjÀnster.

Bra att veta

Anslutande rum kan erbjudas i mÄn av tillgÄng. GÀster kan be om anslutande rum genom att kontakta boendet direkt via kontaktuppgifterna i bokningsbekrÀftelsen.

Boendet kallas Àven

Detroit Riverwalk Hotel
Riverwalk Detroit
Riverwalk Detroit Hotel
Riverwalk Hotel Detroit
Roberts Hotel
Roberts Hotel Detroit
Roberts Riverwalk
Roberts Riverwalk Detroit
Roberts Riverwalk Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Hotel And Residence Detroit
Roberts Riverwalk Urban Detroit
Roberts Riverwalk Urban
Roberts Riverwalk Urban Resort
Roberts Riverwalk Urban Resort Hotel Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Urban Resort Hotel Hotel Detroit

Vanliga frÄgor och svar

Finns det pool pÄ Roberts Riverwalk Urban Resort Hotel?

Ja, boendet har en inomhuspool och en utomhuspool.

Är Roberts Riverwalk Urban Resort Hotel husdjursvĂ€nligt?

Nej, husdjur Àr inte tillÄtna pÄ boendet.

Hur mycket kostar det att parkera vid Roberts Riverwalk Urban Resort Hotel?

Vanlig parkering Àr gratis pÄ det hÀr boendet.

Vilka Àr incheckningstiderna för Roberts Riverwalk Urban Resort Hotel?

Checka in frÄn: 16.00. Checka in fram till: 23.30. Det gÄr inte att checka in efter angivna tider.

Vilken utcheckningstid gÀller för Roberts Riverwalk Urban Resort Hotel?

Utcheckning sker senast klockan 11.00. Sen utcheckning Àr möjlig mot en avgift pÄ USD 50.00 (i mÄn av tillgÄng).

Var ligger Roberts Riverwalk Urban Resort Hotel?

Detta hotell i Rivertown ligger 0,2 km frÄn Detroit Riverwalk och mindre Àn 5 km frÄn Huntington Place och Comerica Park. MGM Grand Detroit Casino och GM Renaissance Center ligger ocksÄ 5 km hÀrifrÄn.

Recensioner för Roberts Riverwalk Urban Resort Hotel

Recensioner

5,6
10 - Fantastiskt i betyg. 122 av 1001 recensioner
8 - Bra i betyg. 225 av 1001 recensioner
6 - Okej i betyg. 231 av 1001 recensioner
4 - DÄligt i betyg. 158 av 1001 recensioner
2 - VÀldigt dÄligt i betyg. 265 av 1001 recensioner

6,2/10

Renlighet

6,2/10

Personal och service

5,4/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Lars

Gillade: Rummets bekvÀmlighet
Gillade inte: Personal och service och boendets skick och faciliteter

Hyfsat hotell och prisvÀrt

Personalen Àr inte utbildad att driva hotell, restaurangen the rattelsnake var riktigt bra och strandpromenaden mycket bra
Bodde hÀr 1 natt i juli 2017

6/10 Okej

Helena

OK hotel- nice location near riverfront

Trevligt lÀge vid hamnen dÀr man kan springa!
Bodde hÀr 2 nÀtter i juni 2017

2/10 VÀldigt dÄligt

Verifierad resenÀr

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvÀmlighet

Don't let the view fool you, Pass on this hotel,

Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
Bodde hÀr 1 natt i augusti 2018

4/10 DÄligt

Verifierad resenÀr

Gillade inte: Boendets skick och faciliteter
It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
Bodde hÀr 2 nÀtter i november 2018

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvÀmlighet
Bodde hÀr 1 natt i oktober 2018

2/10 VÀldigt dÄligt

Verifierad resenÀr

Gillade inte: Boendets skick och faciliteter och rummets bekvÀmlighet
Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!
Bodde hÀr 1 natt i oktober 2018

2/10 VÀldigt dÄligt

John B

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter

Management issues at Roberts Riverwalk

This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
Bodde hÀr 7 nÀtter i oktober 2018

2/10 VÀldigt dÄligt

Waylon, Sault Ste Marie

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvÀmlighet
Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
Bodde hÀr 1 natt i oktober 2018

4/10 DÄligt

Bethany

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvÀmlighet

I paid money for that?

We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
Bodde hÀr 1 natt i september 2018

4/10 DÄligt

Vicki

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde hÀr 1 natt i september 2018

2/10 VÀldigt dÄligt

Verifierad resenÀr

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvÀmlighet
Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
Bodde hÀr 2 nÀtter i september 2018

2/10 VÀldigt dÄligt

M, 01610

Gillade inte: Boendets skick och faciliteter och rummets bekvÀmlighet
broken glass in parking lot took hours for water in shower to drain not enough electrical plugs road to hotel in poor condition not enough towels no extra rolls of toilet paper no tissues wifi and tv reception poor dark hallways
Bodde hÀr 1 natt i september 2018

4/10 DÄligt

Meegan

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvÀmlighet

Don't do it!!

It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
Bodde hÀr 1 natt i augusti 2018

2/10 VÀldigt dÄligt

Verifierad resenÀr

Gillade inte: Boendets skick och faciliteter och rummets bekvÀmlighet
Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a “suite”, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
Bodde hÀr 1 natt i september 2018

2/10 VÀldigt dÄligt

Miranda, Lansing, MI

Gillade inte: Renlighet, personal och service och rummets bekvÀmlighet
This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
Bodde hÀr 1 natt i september 2018

4/10 DÄligt

Steve, Ontario, Canada

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvÀmlighet
Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
Bodde hÀr 1 natt i september 2018

2/10 VÀldigt dÄligt

Jamie, Toledo, Ohio

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvÀmlighet
We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
Bodde hÀr 1 natt i september 2018

8/10 Bra

Verifierad resenÀr

Roberts hotel review

Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
Bodde hÀr 1 natt i augusti 2018

4/10 DÄligt

PeggyGray, Forest Park, IL

Gillade inte: Boendets skick och faciliteter och rummets bekvÀmlighet
It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And Décor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
Bodde hÀr 1 natt i augusti 2018

6/10 Okej

Verifierad resenÀr

Gillade: Personal och service
The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
Bodde hÀr 1 natt i augusti 2018

2/10 VÀldigt dÄligt

kevin

Will never stay there again

I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
Bodde hÀr 1 natt i augusti 2018

2/10 VÀldigt dÄligt

sai venkatesh

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvÀmlighet

Worst maintenance & response.Highly Not recommend

Worst maintenance and response. Highly Not recommended
Bodde hÀr 1 natt i augusti 2018

2/10 VÀldigt dÄligt

Roxanne, Sault Ste. Marie, ONTARIO

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvÀmlighet
Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
Bodde hÀr 1 natt i augusti 2018

4/10 DÄligt

Marsha

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvÀmlighet

PLace Needs Work

I think the Hotel some day will be a nice place to stay but they are in Renoivations - Air Conditioning did NOT work in 75% of the rooms - We had to pay an $18.00 charge for a Pool - Conventions and another fee that would not be happening there in the shape of the Hotel - They booked double people in rooms which got a little scary If the Management will work harder and get more completed it will be good - Now it is not worth the stay
Bodde hÀr 1 natt i augusti 2018

2/10 VÀldigt dÄligt

Verifierad resenÀr

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvÀmlighet

The Shining (for real)

Basically the hotel in The Shining, had no air conditioning, no towels, bar was always closed, TV's didn't work, phones to call the front desk were broke, everything was either broken or missing. When we checked in there was a sign that said back in 5 min, next day back in 30, when they did show up the girl said don't answer the door if somebody knocks, call the front desk first to see if it's legit, check your toilets and faucets to see if they work, cops knocked on our door when we got to the room, couldn't call the desk cause phone was broke, used my cell, said somebody smelled weed, he was gonna bust the door down, found out it was the people 5 doors down and they we're bringing the drug dogs in, it was 90 degrees in our room and had to open the windows just to breath, bed sheets were the only thing semi- clean in the hotel. I booked this hotel cause it looked historical and was by the riverwalk. But the riverwalk was the only good thing about this hotel. The worst hotel I've ever been to in my entire life. I would have rather slept outside and possibly have gotten robbed. They said they were fixing to do a 5 million dollar rennovation ...yeah 5 million wouldn't even fix the plumbing and air conditioning in this building. or replace the carpet and clean this place. When I finally got towels so we could shower, another guest said "oh u got towels!" ..."we couldn't get any so we used our bed sheets."...stay away from this place, I'm sure it's haunted too.
Bodde hÀr 2 nÀtter i augusti 2018