Penthouse Royal - 1 dubbelsäng - terrass - havsutsikt | Utsikt från rummet

Recensioner av Marriott Resort Palm Jumeirah, Dubai

5 out of 5
Marriott Resort Palm Jumeirah, Dubai
Palm West Beach, Palm Jumeirah Road, Dubai, Dubai

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 56 av 78 recensioner" "
8 - Bra i betyg. 13 av 78 recensioner" "
6 - Okej i betyg. 3 av 78 recensioner" "
4 - Dåligt i betyg. 2 av 78 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 78 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

8/10 Bra

Diesel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Gerrit Schmitt 16 jan. 2024
Dear Diesel,Thank you for choosing Marriott Resort Palm Jumeirah for your recent stay in Dubai.We are delighted to learn that you had a pleasant stay with us. We look forward to your return to provide you with another exceptional experience.With kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Unni

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bra urval av restauranger. Bra läge.
Bodde här 7 nätter i november 2023
Svar från Gerrit Schmitt 4 dec. 2023
Dear Unni,Thank you for your stay with us. We are delighted to learn that you enjoyed your stay, and we will be delighted to welcome you back soon.With best regards,Gerrit SchmittGeneral Manager

8/10 Bra

Haider

Gillade: Renlighet och personal och service
Bodde här 6 nätter i maj 2024
Svar från Gerrit Schmitt 15 maj 2024
Dear Haider,Thank you for your stay with us. We are delighted to learn that you had an enjoyable time and we will be delighted to welcome you back to deliver another memorable experience to you.With best regards,Gerrit SchmittGeneral Manager

2/10 Väldigt dåligt

Anthony

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was challenging due to traffic at certain times, 2 main factors that will not allow me to book another stay is. Pool closes at 7pm Laundry service had 5 outfits cleaned and the hotel charged us $1850 aed, not even 5 pounds of laundry… Plus a bunch of different miscellaneous charged at check out. M lounge is a scam not worth the additional charged that was pushed on me. WILL NO STAY ANOTHER NIGHT WITH YOU GUYS
Bodde här 3 nätter i maj 2024
Svar från Gerrit Schmitt 9 maj 2024
Dear Anthony,Thank you for choosing your stay with us and appreciate your honest feedback about your stay, which we have taken constructively and will work on required improvements.Hope to welcome you back to provide you with the hospitality standard we have been known for.Best regards,Gerrit SchmittGeneral Manager

8/10 Bra

Rajmond

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Not extraordinary, but good hotel on Palm Jumeirah at the beach. Great food!
Bodde här 2 nätter i maj 2024
Svar från Gerrit Schmitt 9 maj 2024
Dear Rajmond,Thank you for choosing our resort for your stay in Dubai and your valuable time to provide a stay review.We are delighted to learn that you enjoyed our F&B experiences and hope to make your next stay more extraordinary.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

oleg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful
Bodde här 3 nätter i april 2024
Svar från Gerrit Schmitt 9 maj 2024
Dear Oleg,Thank you for your stay with us. We are happy to hear that you enjoyed your stay and look forward to seeing you again.Best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Danielle, San Bruno

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was very well maintained and the service was excellent! Loved the 24-hr room service and the many restaurant dining options on property, even at the private beach. The rooms and the public areas were very well maintained. I appreciated the extra touches such as dimming the hall lights in the evening. Every meal I had at this property was delicious! (The coconut shrimp at the beach could use a little more seasoning though, at least a touch of salt included in the frying batter.)
Bodde här 5 nätter i april 2024
Svar från Gerrit Schmitt 9 maj 2024
Dear Danielle,Thank you very much for your stay with us. We truly appreciate your valuable feedback and will be privileged to welcome you back soon.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Atixhe

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The best service I’ve ever had! & the best breakfast!
Bodde här 1 natt i april 2024
Svar från Gerrit Schmitt 23 apr. 2024
Dear Atixhe,Thank you for staying with us and sharing your valuable feedback. We are delighted to learn that you enjoyed your stay with us and look forward to hosting you again.Best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Patrick

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location
Bodde här 9 nätter i mars 2024
Svar från Gerrit Schmitt 23 mars 2024
Dear Patrick,Thank you for your stay with us and taking the time to review your experience.We are delighted to learn that you had a pleasant time and thank you for complimenting the location for our resort.We look forward to your return.With best regards,Gerrit SchmittGeneral Manager

8/10 Bra

Andras

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
GUTE NEUE HOTEL MIT GUTE SERVICE ( USE THE BONVOY APP !) . TOP : Mr.SABUHI GULIYAEV, PRIYANKA AND MRS OLESIA MAJID . CUCINA : GUTE SPEISE MIT NETTE SERVICE : JOEL . FAMILY HOTEL SO , VIELE KIDS ZU ERWARTEN.
Bodde här 7 nätter i mars 2024
Svar från Gerrit Schmitt 21 mars 2024
Dear Andras,Thank you very much for choosing our resort for your recent stay. We are delighted to received your valuable feedback and thank you for complimenting our team including Sabuhi, Priyanka and Olesia for their professional services.We look forward to your return in a near future.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

nermin

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kids friendly hotel
Bodde här 6 nätter i mars 2024
Svar från Gerrit Schmitt 12 mars 2024
Dear Nermin,We are delighted to learn about your amazing experience at our resort and that your kids had a great time. Thank you for choosing us and we look forward to your return.Kind regards,Gerrit SchmittGeneral Manager

2/10 Väldigt dåligt

Abdula

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in experience started off bad, I was just handed a room key and told where the elevators were. No mention of which floor I was on, anything about the hotel or the facilities, nor anything about breakfast times and included packages. It was a very poor experience, I was left searching for information. Once I finally found the room it was no better. First the bathroom door handle was broken so I could not open/close the door. Maintenance was called and they came about an hour later to fix it. After that, we noticed the bathroom sink was also broken, so we had to make another maintenance call for this. The next day I almost slipped in the shower as the shower railings were not attached at all, yet again another maintenance call, then to top it off the toilet holder was broken to we had to leave the toilet paper on the cabinet. Also the balcony light did not work at all. This is a frankly shocking experience from what is supposedly a 5 star hotel. It felt like anything I touched was prone to break. The rooms were not checked correctly as every day there was a new issue with the room. When I went to complain about this to the reception desk, the receptionist was quite rude and spoke down to me as if my issue was not worth his time. He also told me he can upgrade my room but it would cost me an additional charge. The next day we spoke to another receptionist who was more receptive to these issues and offered us a free upgrade. This room had no hot water or working balcony
Bodde här 5 nätter i mars 2024
Svar från Gerrit Schmitt 10 mars 2024
Dear Abdula,I would like to take this opportunity to thank you for choosing us for your stay and providing a valuable feedback about your stay experience. Please be assured that this is not the norm of our resort and I am disappointed to hear that we were not able to meet your expectations. Rest be assured that every single point of your feedback will be reviewed in details for required corrective actions.I will be grateful if you provide us with another opportunity to be at your service to turn around the experience and deliver the wonderful hospitality we strive for.Look forward on your return.Kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

fadi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay
Amazing stay. Loved everything evrything about the hotel and will definetly stay again
Bodde här 2 nätter i februari 2024
Svar från Gerrit Schmitt 21 feb. 2024
Dear Fadi,Thank you for choosing our resort for your stay in Dubai. We are thrilled to hear that you enjoyed your stay with us and will be privileged to welcome you back.Kind regards,Gerrit SchmittGeneral Manager

8/10 Bra

Melanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really liked our stay at the hotel, the staff was great, the location was great, and facility offerings were great. The restaurant selections and gym were outstanding. The only reason I didn't give it 5 stars was due to the hotel's inability to refund me one night's stay. I originally booked through Expedia, and then needed to change my plans when I got there. Instead of staying 7 nights I stayed 6 and requested the cancellation of my last night's stay. Expedia said the hotel could cancel and refund and the hotel said they couldn't because of booking with Expedia. Either way I got the run around for something that could have easily been done. Very disappointing.
Bodde här 7 nätter i januari 2024
Svar från Gerrit Schmitt 20 feb. 2024
Dear Melanie,Thank you for choosing our resort for your stay in Dubai. We are delighted that you had a pleasant experience with us and thank you for sharing your feedback.We regret to learn that you got disappointed about the rate offer you availed. It is a special discounted offer "stay longer on us", which is applicable for a minimum length of stay of 7 nights. These discounted rates are not valid for any shorter duration of stay, where the best available rates are offered instead.We hope to have another opportunity to be at your service in the future and will ensure that you are well looked after.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Samir

Reste med familj och småbarn
Gillade: Bekvämligheter
.
Bodde här 6 nätter i januari 2024
Svar från Gerrit Schmitt 1 feb. 2024
Dear Samir,Thank you for your stay with us. We are happy to learn that you had a nice time at the resort. Looking forward to welcoming you back in a near future.Kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Schahram

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i januari 2024
Svar från Gerrit Schmitt 1 feb. 2024
Dear Schahram,Thank you for choosing our resort for your recent stay in Dubai. We are delighted to learn through your high score that you enjoyed your stay with us.We look forward to welcoming you back soon.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Manuel

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Está excelente
Bodde här 2 nätter i januari 2024
Svar från Gerrit Schmitt 27 jan. 2024
Dear Manuel,Thank you for choosing our resort for your stay and providing the great feedback about your excellent experience.We look forward to your return.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Andrew

Bodde här 11 nätter i januari 2024
Svar från Gerrit Schmitt 19 jan. 2024
Dear Andrew,Thank you for choosing our resort for your stay in Dubai. We are happy to see your high rating for your stay experience.Appreciate your trust in our services and look forward to your return.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Anthony

Bodde här 1 natt i januari 2024
Svar från Gerrit Schmitt 15 jan. 2024
Dear Anthony,Thank you for choosing our resort for your recent stay. We are delighted to learn that you had a pleasant stay and thank you for scoring us 10 out of 10.We look forward to your return soon.Best regards,Gerrit SchmittGeneral Manager

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och personal och service
Don’t waste your time
Hotel staff too slow to attend to issues . Room quality not up to standard .had to get bathroom fixtures repaired and fixed while we were in the room . Upon checkout they had a list of restaurant bills that was incorrectly charged to my room . There is a lot of choice in Dubai ..don’t waste your time here .
Bodde här 7 nätter i december 2023
Svar från Gerrit Schmitt 13 jan. 2024
Dear Valued Guest,Thank you for choosing our resort for your recent stay in Dubai. I regret to learn that your stay with us was less satisfactory and would like to assure you that this is not a norm of our resort but one off. We will be delighted to welcome you back to regain your trust in our services in a near future.Kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Lynne

Bodde här 5 nätter i januari 2024
Svar från Gerrit Schmitt 27 jan. 2024
Dear Lynne,Thank you for your stay with us and truly appreciate your high rating. We are delighted that you enjoyed your stay and will be happy to host you again.With kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Noor

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 8 nätter i december 2023
Svar från Gerrit Schmitt 6 jan. 2024
Dear Noor,Thank you for your recent stay with us. we are delighted to lean that you had an enjoyable time at the resort and look forward to welcoming you back in a near future.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Samuel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for families & couples
Bodde här 7 nätter i december 2023
Svar från Gerrit Schmitt 6 jan. 2024
Dear Samuel,Thank you for choosing the Marriott Resort Palm Jumeirah for your recent stay. We are happy to hear that you had an enjoyable time with us.Look forward to your return.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Eugene charles chrestensen

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean. Friendly staff . Good location
Bodde här 8 nätter i december 2023
Svar från Gerrit Schmitt 22 dec. 2023
Dear Eugene,Thank you for staying with us and taking the valuable time to review your stay experience. We are happy to hear that you had a nice time with us and thank you for complimenting our friendly team.We look forward to being at your service again soon.Best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Ramon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Gerrit Schmitt 22 dec. 2023
Dear Ramon,Thank you for choosing our resort for your recent stay in Dubai. We appreciate your high score confirming your stay satisfaction and will be pleased to welcome you back soon.Best regards,Gerrit SchmittGeneral Manager

8/10 Bra

Muhammad

Bodde här 2 nätter i december 2023
Svar från Gerrit Schmitt 21 dec. 2023
Dear Muhammad,Thank you for choosing our resort for your recent stay and taking the valuable time to review your experience.We are pleased to know that you had a nice stay with us and will be delighted to welcome you back in a near future again.With kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Dick Peter Johan Marie van

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place and service
Bodde här 7 nätter i december 2023
Svar från Gerrit Schmitt 17 dec. 2023
Dear Peter,Thank you for your stay with us and very valuable feedback. We are happy that you enjoyed our services and will be delighted to welcome you back in a near future.Kind regards,Gerrit SchmittGeneral Manager

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Gerrit Schmitt 17 dec. 2023
Dear Valued Guest,Thank you for choosing our resort for your recent stay on the Palm Jumeirah and taking your valuable time to review your stay experience.I regret to learn that your stay is less satisfactory and will be grateful if you reach out to our resort directly to discuss your stay experience in more details. The feedback like yours will certainly help us to improve further.With kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Shahram

Bodde här 7 nätter i december 2023
Svar från Gerrit Schmitt 1 feb. 2024
Dear Shahram,Thank you for valuable time to evaluate your stay experience with us. We are happy to see that you had a nice time at the resort.We look forward to your return.Regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Ramin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr freundliches Personal und super Essen in einer sehr guten Lage
Bodde här 7 nätter i december 2023
Svar från Gerrit Schmitt 14 dec. 2023
Lieber Ramin, vielen Dank für Ihren Aufenthalt bei uns und die positive Rückmeldung zu Ihrem Aufenthalt. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Gerrit Schmitt Geschäftsführer

10/10 Fantastiskt

Salif

Bodde här 3 nätter i december 2023
Svar från Gerrit Schmitt 12 dec. 2023
Dear Salif,Thank you for staying with us and taking your valuable time to review your stay experience. We are delighted to learn that you had a nice time and will be happy to welcome you back soon.With kind regards,Gerrit SchmittGeneral Manager

8/10 Bra

Paul

Bodde här 5 nätter i november 2023
Svar från Gerrit Schmitt 7 dec. 2023
Dear Paul,Thank you for your valuable time to stay with us and rate your experiences. Though we have not achieved the highest score I believe you had a pleasant experience at our resort.We look forward to your return and with our dedication to the guest experiences and stay comfort we look forward to another opportunity to score high.With kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

JASWANT

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property location and beach access
Bodde här 1 natt i november 2023
Svar från Gerrit Schmitt 7 dec. 2023
Dear Jaswant,Thank you for your valuable time to review your stay experience with us. We are delighted to learn that you liked the location of our resort and the beach facilities we are offering to our valued guests.We look forward to creating another memorable experience for you in a near future.With kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

RAJ

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing Location , Great Staff , Beautiful Beach and nice walking area.
Bodde här 5 nätter i november 2023
Svar från Gerrit Schmitt 4 dec. 2023
Dear Raj,Thank you for choosing the Marriott Resort Palm Jumeirah for your stay in Dubai. We are happy to see your complimenting feedback about our resort and our dedicated team.We will be happy to be at your services again in a near future.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Arfan

Gillade: Bekvämligheter och boendets skick och faciliteter
Great
Bodde här 7 nätter i november 2023
Svar från Gerrit Schmitt 4 dec. 2023
Dear Arfan,Thank you for your stay with us and providing motivating feedback about your stay experience. We appreciate your time and look forward to your return.With best regards,Gerrit SchmittGeneral Manager

8/10 Bra

Ali

Bodde här 3 nätter i november 2023
Svar från Gerrit Schmitt 17 dec. 2023
Dear Ali,Thank you for staying with us and taking the time to review your stay experience. My team and I strive for exceptional stay experiences for our guests and we will be happy to welcome you back again to experience our hospitality.With kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Kiran

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was impeccable from the get-go. Rarely have I experienced such attention to detail and a truly bespoke and customised hotel stay. The team had custom-prepared our room specifically for our needs, and ensured we had a breakfast that suited our dietary preferences with daily customised choices specially selected for this purpose. In particular, we got to know individual members of the team who availed themselves fully throughout our stay to ensure we had the most comfortable stay we have ever had at any hotel we’ve ever stayed in. We wouldn’t look to stay anywhere else in Dubai and highly recommend it to others. In particular, we are truly grateful to the following people and to whom we extend our heartfelt gratitude: Anil - guest service - who ensured all our dietary requirements were met and organised a bespoke breakfast service on a daily basis. Richa and Ujas - Housekeeping - who ensured that our room had all our requirements ahead of our arrival and continued to ensure all amenities were available throughout our stay with daily reviews. Shamil, Joshua, Pradeep, Riza, Thu, Danish, chefs Mahith and Jasveer from Levantera breakfast and Ashish Pathak who made the breakfast and catering service and experience truly memorable with daily bespoke options specifically for our dietary requirements. No request was too much for Aaron from concierge who even retrieved a lost phone from a taxi (!) Yasasi also ensured all aspects of our stay were catered.
Bodde här 5 nätter i november 2023
Svar från Gerrit Schmitt 22 nov. 2023
Dear Kiran,Thank you for your valuable time to let us know about your stay experience. The feedback like yours is truly valuable and motivating to provide our guests with exceptional guest experiences. I truly thank you for recognizing so many hosts of our resort and will ensure that your feedback is shared with them and they receive the deserved recognition and appreciation.We look forward to welcoming you back for another memorable stay with us.Kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Balamurugan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Gerrit Schmitt 22 nov. 2023
Dear Balamurugan,Thank you for your stay with us. We are delighted to learn that you had a pleasant experience and thank you for your high rating.We look forward to your return in a near future.Kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Kelle, Columbus

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location convenient to lots of restaurants, cafes and grocery store. Very safe and clean. Nice, large workout room and spa very inviting with many amenities.
Bodde här 9 nätter i november 2023
Svar från Gerrit Schmitt 18 nov. 2023
Dear Kelle,Thank you for choosing our resort for your recent stay in Dubai. We are delighted to learn that you enjoyed your stay with us and appreciate your compliments on our facilities we provided to valued guests.We look forward to your return in a near future.With best regards,Gerrit SchmittGeneral Manager

8/10 Bra

Ken, North Vancouver

Bodde här 1 natt i november 2023
Svar från Gerrit Schmitt 7 dec. 2023
Dear Ken,Thank you for choosing our resort for your stay in Dubai.I am delighted to learn that you had a pleasant stay with us and thank you for your valuable time to rate us on your experiences.We look forward to your return in a near future.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Fawaz

Bodde här 3 nätter i november 2023
Svar från Gerrit Schmitt 17 nov. 2023
Dear Fawaz,Thank you for choosing our resort for your recent stay and taking the time to review your stay experience.We are delighted to learn that you had a pleasant experience and will be happy to welcome you back in a near future.With kind regards,Gerrit SchmittGeneral Manager

6/10 Okej

Lu Lu

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything is ok except when I checked in for one night. The person who checked in for me made a face. Seems weird that she made a face for no reason. I don’t know if she thinks one night is not long enough?
Bodde här 1 natt i oktober 2023
Svar från Gerrit Schmitt 2 nov. 2023
Dear Lulu,Thank you for choosing us for your stay on the Palm Jumeirah and taking the valuable time to review your experience.Your feedback about your check in experience has been taken very constructively for the necessary corrective actions, as we strive to deliver a warm hospitality at all times.I look forward to welcoming you back soon.With best regards,Gerrit SchmittGeneral Manager

6/10 Okej

JONG WOOK

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
투숙객의 요청에 대한 조치가 너무 느립니다.
도움이 필요해서 종업원을 보내달라고 요청했는데 3번 요청 한 후에야 종업원이 왔고, 나는 방에서 샤워도 못 하고 30분 정도 기다려야 했습니다.
Bodde här 3 nätter i oktober 2023
Svar från Gerrit Schmitt 23 okt. 2023
Dear Jong Wook,Thank you for choosing our resort for your recent stay in Dubai and taking your valuable time to share your feedback.The feedback like yours will certainly help us to improve our services and we will take the necessary corrective actions to avoid service delays in the future.We look forward to welcoming you back soon.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Abedlmoeen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i oktober 2023
Svar från Gerrit Schmitt 20 okt. 2023
Dear Abedlmoeen,Thank you for choosing our resort for your recent stay with us. We are delighted to learn that you had an enjoyable stay and thank you for rating us high.We look forward to welcoming you soon.Best regards,Gerrit SchmittGeneral Manager

6/10 Okej

Ardian

Reste med familjen
Hotel war gut ausser wir hatten Zimmer mit Meeresblick gebucht und bekamen nur mit seitlichenmeeresblick.
Bodde här 7 nätter i oktober 2023
Svar från Gerrit Schmitt 20 okt. 2023
Lieber Adrian,Vielen Dank für Ihren Aufenthalt mit Ihrer Familie in unserem Resort. Ich entschuldige mich dafür, dass ich Ihre Erwartungen bezueglich des Blicks von der Suite nicht erfüllen konnte und werde dafür sorgen, dass wir bei Ihrem nächsten Aufenthalt den Meerblick für Sie priorisieren.Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Gerrit SchmittHauptgeschäftsführer

2/10 Väldigt dåligt

naseer

They gave us different room than the one we booked
Bodde här 7 nätter i oktober 2023
Svar från Gerrit Schmitt 13 okt. 2023
Dear Naseer,Thank you for your stay at our resort. I regret to learn that your expectations were not met due to allocation of the rooms. We have put the necessary guidelines in place to prevent this from happening in the future.I look forward to welcoming you back soon.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Mohamed

Bodde här 2 nätter i september 2023
Svar från Gerrit Schmitt 2 okt. 2023
Dear Mohamed,Thank you for your stay with us. We are happy to learn that you enjoyed it. We look forward to your return in a near future.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Kamal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very good and helpful. Great to have glass and metal water bottles instead of plastic
Bodde här 5 nätter i september 2023
Svar från Gerrit Schmitt 28 sep. 2023
Dear Kamal,Thank you for choosing our resort for your recent stay on Palm Jumeirah and taking your valuable time to evaluate your stay with us.We are delighted to receive your positive feedback about our team and our sustainability efforts and look forward to your return.With best regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Takahiko

Gillade: Boendets skick och faciliteter
Bodde här 4 nätter i september 2023
Svar från Gerrit Schmitt 15 sep. 2023
Dear Takahiko,Thank you for choosing our resort for your recent stay in Dubai.We are delighted to learn through your scores that you had an enjoyable stay with us and appreciate your valuable time to rate your experience.We look forward to your next visit.With kind regards,Gerrit SchmittGeneral Manager

10/10 Fantastiskt

Sansav

Bodde här 2 nätter i september 2023
Svar från Gerrit Schmitt 11 sep. 2023
Dear Sansav,Thank you for choosing our Marriott Resort Palm Jumeirah for your recent stay. We are delighted to learn through your score that you had an enjoyable stay with us.We look forward to your return soon.With best regards,Gerrit SchmittGeneral Manager