Hotell nära East Tennessee State University

“Great service and lovely rooms”

“Clean room - Spacious for handicapped. Staff (Will) was so kind and genuine. Love the card restricted entry to the building for safety. My daughter loved the snack machines. ”

“I couldn't cancel this because I booked it online even though I purchased a protection plan”

“I love DoubleTree. They typically have coffee available and wonderful chocolate chip cookies, plus they provide bottles of water. I like that they provide shampoo, conditioner, body wash, and lotion. The staff is always helpful. ”

“The pillows were very flat just a suggestion to maybe bring your own if possible, otherwise very quite and clean property ”

“Parking was easy, there were shops close by including the mall, and plenty of restaurants. They need to offer more fruit on their breakfast bar and also some oatmeal would be nice.”

“dog poop everywhere, loud noisy people till all hours of the night, cigarette butts all over the place, someone changed their transmission in the parking lot next to my vehicle”

“Clean rooms friendly staff n great breakfast options ”

“The floor in the broom was extremely dirty. He needed at least three mops to get it clean. They were cockroaches coming from the backboard of the bed on the walls on the kitchen stove and on the microwave. Unless you are extremely tight on a budget, I would not recommend this hotel.”

“The room was relatively clean. I noticed some flood damage in the bathroom. Our stay in the area revolved around visiting family and having a place to rest at night. We have stayed at a different Tennessee Americourt in Mountain City . They are similar. Essentially it is an adequate place to stay . Parking is no problem. Other patrons tended to smoke near the entrances causing a smoke smell to draw into the building. Pets are allowed, we don’t bring pets but fortunately the pets were quiet but...

“The staff were kind, but the room was unclean. ”

“room was clean”

“was fine”

“Beautiful place clean ”

“The staff was friendly and professional. The suite was clean and a great size for four people to stay for a night. Breakfast was delicious and the coffee was perfect.”

“Nice property. Clean with friendly staff. ”

“The floor was so sticky. There were cigarette burns in all of the sheets. No towels were provided. Hardly any toilet paper. You had to turn the sink off and on from the shut off valve under the sink. Half of the curtain was nailed to the wall. Air conditioner heater only blew air and did not change temperature whatsoever. When I mentioned to the front desk above the heater in the morning, he said oh well you could’ve come and asked me for a space heater. Also, he tried charging me $55 and I had...