Hello Ronnie, Thank you for choosing to stay with us at Coast Edmonton Plaza Hotel by APA. We are sorry to hear that you haven't enjoy your stay. We appreciate your feedback and please note that your concerns have been addressed to the appropriate Department and they will look into it. Regards.

Hello Matt,Thank you very much for considering us as your go-to accommodation for Oilers games. Truly appreciate it. See you in the playoff!Sincerely,Yogi SD - Duty Manager

Hello Michelle,We are grateful for your appreciation of our ambassadors. They work so hard to ensure our guests are happy and comfortable. Please come and visit us again next time.Sincerely,Yogi SD - Duty Manager

Hello Calvin,Thank you for choosing our hotel. We appreciate your feedback. We look froward to your next visit.Sincerely,Yogi SD - Duty Manager

Hello Barry,Thank you for choosing our hotel. Homelessness and city construction is something that we have no control over. We hope the government can do something to put an end to the problem of homelessness. Wea re glad that you appreciate our TOTO bidet. We hope to welcome you again.Sincerely,Yogi SD - Duty Manager

Hello Yssra,Thank you for staying with us. We are working on what can be done to the pool area to improve it. Thank you for your feedback.Sincerely,Yogi SD - Duty Manager

Hello Jocelyn,With regards to the parking, front desk was waiting for the parking receipt (outside meter) so we can refund a night of parking charged to your room. We apologize about the pillow and blanket, we will investigate and address this accordingly. We also apologize about the hot tub, it was something that we did not expect to happen. We have addressed it as soon as we know the issue. We apologize about the noise. We would like to offer you a complimentary upgrade to a suite on your next visit. We hope you can give us another chance to make it right for you. Please connect with me when you have decided on your dates to come visit, so I can check the availability for you. Sincerely,Yogi SD - Duty Manager

Hello Kristine,We deeply apologize if the pool area was not as clean as expected. We will address this with our Housekeeping team. There will be a discussion about areas to improve on both Culinary and Food and Beverage departments. Thank you very much for your feedback and again, our apologies. We would like to offer you a complimentary room upgrade on next visit upon availability. Kindly let me know when you have decided on the dates so I can check the availability for you. SincerelyYogi SD - Duty Manager

Hello Stacey,We appreciate your feedback. We are happy that you love our property. We apologize about the wait at check in when there are events like game night or concert at Rogers Place. We look forward to welcoming you again.Sincerely,Yogi SD - Duty Manager

Hello Chloe Ann,Wow, thank you for an amazing feedback! Please visit us again. We are glad that we met your expectations.Sincerely,Yogi SD - Duty Manager

Hello Kathleen,We are happy to hear that you had a great stay. Thank you very much for choosing our hotel. We look froward to your next visit.Sincerely,Yogi SD - Duty Manager

Hello Lise,Thank you very much for staying with us. We appreciate your feedback. Our ambassadors strive hard to ensure our guests are satisfied and happy. We look forward to seeing you again.Sincerely,Yogi SD - Duty Manager

Hello Dalyce,We would like to know what happened so we can make the necessary adjustments to our processes and make it right for you as well. Please reach out to our front desk and I will connect with you as soon as possible.Sincerely,Yogi SD - Duty Manager

Hello Idris,We are grateful for your feedback. We are glad that you had a great stay. We can't wait to welcome you back.Sincerely,Yogi SD - Duty Manager

Hello Eduardo,We deeply apologize again that you were not able to find parking. When there is a game or concert, parking can be a challenge in downtown. Sincerely,Yogi SD - Duty Manager

Hello Jiami,Having only scored 3 out of 5 seems like we were not to meet some of your expectations. We would like to know what happened so we can make things right or better for you. At the same time, make changes with our processes, as necessary. Kindly reach our to our front desk and I will connect with you as soon as possible.SincerelyYogi SD - Duty Manager

Hello Kevin,Thank you for staying with us. We are glad that we seemed to have met all of your expectations. We hope to welcome you back.Sincerely,Yogi SD - Duty Manager

Hello Clinton,Thank you very much for choosing our hotel. Yes, our location is close to everything of interest. We are grateful for your recommendation. We look forward to your next visit.Sincerely,Yogi SD - Duty Manager

Hello Sara,Thank you very much for staying in our hotel. We are glad that you enjoyed your stay with us. Our ambassadors strive hard to ensure our guests are happy and comfortable.Sincerely,Yogi SD - Duty Manager

Hello Lorraine,Thank you for staying with us. We apologize for the inconvenience the construction has caused you. Sincerely,Yogi SD - Duty Manager

Hello Cara,Thank you very much for choosing our hotel. We are glad that you enjoyed your stay with us. We appreciate your feedback about our ambassadors. We hope to welcome you back.Sincerely,Yogi SD - Duty Manager

Hello Hannan,Thank you for staying with us. We apologize for the inconvenience it has caused you. Sincerely,Yogi SD - Duty Manager

Hello Shane,Thank you for choosing our hotel. We are glad that you had a good time. We would love to hear some of your experiences in our hotel. We look forward to your next visit.Sincerely,Yogi SD - Duty Manager

Hello Tim,105 street where we are located is not totally blocked. From Jasper Avenue, 105 street is completely open to our hotel, past our hotel is where they blocked the road. In fact, from 102 Ave, one lane on 105 street is open going to Jasper Ave. With regards to parking, there is no free parking in downtown. We have the most reasonable parking rate, other hotels in downtown charge 30-35/night. Sincerely,Yogi SD - Duty Manager

Hello L.,Thank you for staying with us. On your next visit, if you find the room dry, please let front desk now so we can send you a humidifier, if available.Sincerely,Yogi SD - Duty Manager

Hello Cory,Thank you very much for staying in our hotel. We are glad that you find your stay great overall. We look forward to welcoming you back.Sincerely,Yogi SD - Duty Manager

Hello Kassidy,It seems like we were not able to meet all of your expectations. We would like to know what happened so we can make things right for you and our operations. Kindly reach out to our front desk so I can connect with you and hear what you can share with us.Sincerely,Yogi SD - Duty Manager

Hello Trina,We are grateful for the for the 5-star rating! We are glad that you enjoyed your stay with us. We hope to welcome you back soon and share some details of your stay next time.Sincerely,Yogi SD - Duty Manager

Hello Daniel,Thank you for staying with us. We are glad that you seemed to have enjoyed your time with us. We hope next time you can share some details of your time spent with us.Sincerely,Yogi SD - Duty Manager

Hello Gwen Anne,We appreciate you choosing our hotel. We are glad that we seemed to have met all of your expectations. Our ambassdors strive hard everyday to ensure our guests are happy and satisfied with our service. We look froward to your next visit.Sincerely,Yogi SD - Duty Manager

Hello Barry,Thank you very much for staying with us. We are glad that enjoyed your time in our hotel. And thank you for appreciating the hardwork of our ambassadors. We hope to wlecome you back soon.Sincerely,Yogi SD - Duty Manager

Hello Margaret,Thank you for staying with us. Your feedback on the towels is noted. For now, or on your next visit, you can always let front desk know if you need more towels delivered to your room. We're more than happy to do it for you. We hope you'll visit us again.Sincerely,Yogi SD - Duty Manager

Hello Daniel,Thank you for choosing our hotel. We appreciate your feedback. We hope yo welcome you again soon.Sincerely,Yogi SD - Duty Manager

Hello Brian,Thank you for staying with us. We are glad that you enjoyed your time at our hotel. We hope to welcome you again soon.Sincerely,Yogi SD - Duty Manager

Hello Tristan,Thank you for staying with us. We are indeed a stone away from Rogers Place. We look forward to welcoming you back.Sincerely,Yogi SD - Duty Manager

Hello Tara,Thank you very much for staying with us again. We are grateful for your feedback. We are so glad that we're able to cater for your needs. We look forward to welcoming you back!Sincerely,Yogi SD - Duty Manager

Hello Minh,Thank you very much for choosing our hotel. We are glad that we seemed to have met all of your expectations. Kindly share some details about your stay next time. We love to hear from our guests!Sincerely,Yogi SD - Duty Manager

Hello Stu,We would like to know what happened during your stay with us. So we can make things right for you and make necessary improvements to our operations. Kindly reach out to our front desk, then I will connect with you as soon as possible.Sincerely,Yogi SD - Duty Manager

Hello Patrick,Thank you for you staying in our hotel. We seemed to have not met all of your expectations. We would like to know which area we need to pay attention to and make changes as necessary. We hope hope to hear from you soon.Sincerely,Yogi SD - Duty Manager

Hello Kenneth,Thank you for staying with us. We appreciate your feedback. We hope to welcome you again on next Oilers game, or the next time you visit Edmonton.Sincerely,Yogi SD - Duty Manager

Hello Deanne,Thank you for choosing our hotel. We appreciate the 5-star rating. We are glad that you enjoyed your stay with us. We look forward to welcoming you again.Sincerely,Yogi SD - Duty Manager

Hello Larrissa,Thank you very much for choosing our hotel. We are grateful for your feedback. We are glad that you enjoyed your time with us. We look forward to your next visit.Sincerely,Yogi SD - Duty Manager

Hello Flynn,Thank you for choosing our hotel. On your next visit, please share some of your experiences. We love to hear from our guests.Sincerely,Yogi SD - Duty Manager

Hello Ashley,It seems like we were not able to meet all of your expectations. Please let us know what happened so we can make things right for you and for our operations. Kindly reach out to our front desk and I will connect with you as soon as possible.Sincerely,Yogi SD - Duty Manager

Hello Jarrett,Thank you for staying with us. We appreciate the 5-star rating. Our ambassadors strive hard everyday to ensure our guests are happy and comfortable. We hope you can share more on your next visit.Sincerely,Yogi SD - Duty Manager

Hello Michelle,We are happy that you enjoyed your stay with us. We hope to welcome you again soon and create a memorable time for you again.Sincerely,Yogi SD - Duty Manager

Hello Alan,Thank you very much for staying with us. We appreciate the 5-star rating. We are glad that you enjoyed your stay with us, and thank you for appreciating the commitment of our staff in ensuring our guests taken care of satisfied with our service. We hope you can give some details of the time you've spent in our hotel next time.Sincerely,Yogi SD - Duty Manager

Hello Ryan,It seems like we were not able to meet your expectations. We would like to know what transpired so we can make things right for you, and for our operations. Kindly let our front desk know so I can reach out to you as soon as possible.Sincerely,Yogi SD - Duty Manager

Hello Nigel,We apologize for the wait at check in. There was a concert on March 29th when you checked in, the reason for the line up at the front desk. We ensure all stations are manned during busy nights. Parking can be a challenge in downtown when there are special events. We hope this will not discourage you to come visit us again. Sincerely,Yogi SD - Duty Manager