Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 421 av 1074 recensioner" "
10 - Fantastiskt
421
8 - Bra i betyg. 366 av 1074 recensioner" "
8 - Bra
366
6 - Okej i betyg. 165 av 1074 recensioner" "
6 - Okej
165
4 - Dåligt i betyg. 80 av 1074 recensioner" "
4 - Dåligt
80
2 - Väldigt dåligt i betyg. 42 av 1074 recensioner" "
2 - Väldigt dåligt
42
8,0/10
Renlighet
8,6/10
Personal och service
7,8/10
Bekvämligheter
7,6/10
Boendets skick och faciliteter
8,0/10
Hållbarhet
Recensioner
6/10 Okej
Mika, Calgary
Reste med familjen
29 apr. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Poorly maintained. The shower dripped all night, the curtain rod fell off, housekeeping never came, the countertop was slanted falling out of the wall.
Breakfast buffet was great. Pool was sad, small and dirty.
Mika
Bodde här 2 nätter i april 2024
Svar från Guest Services 30 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
8/10 Bra
Charlotte, Abbotsford
29 apr. 2024
Gillade: Renlighet och personal och service
The property was being renovated so was not in top form, but still pretty nice. Dinner at the restaurant was delicious. The free breakfast was just okay.
Charlotte
Bodde här 1 natt i april 2024
Svar från Guest Services 30 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4/10 Dåligt
Megan
Reste med familjen
28 apr. 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is in dire need of a clean up. It is outdated, dirty and not up to par with other hotels in the area. Although they offered breakfast it was limited. Apples were brown and shriveled up. Empty coffee pots and juice. Sausages looked raw. I would spend the extra $ and book the hotel next door.
Megan
Bodde här 3 nätter i april 2024
Svar från Front Desk 29 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
6/10 Okej
Rob
Reste med familjen
26 apr. 2024
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Property was under major renovations to the front desk area at the time. It definitely took away from the first impression.
Rob
Bodde här 2 nätter i april 2024
Svar från Guest Services 26 apr. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Terry, Moose Jaw
Reste med husdjur
24 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place! Lots of remodelling going on while I stayed.
Terry
Bodde här 1 natt i april 2024
Svar från Guest Services 24 apr. 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Bra
Ken
23 apr. 2024
Gillade: Renlighet och personal och service
No
Ken
Bodde här 1 natt i april 2024
Svar från Guest Services 23 apr. 2024
Thanks for staying with us. We appreciate your feedback!
4/10 Dåligt
Thomas
Reste med sin partner
21 apr. 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was not worth the money
Thomas
Bodde här 1 natt i april 2024
Svar från Front Desk 22 apr. 2024
Thanks for staying with us. We work hard to make our guests happy!
8/10 Bra
Thomas
Reste med sin partner
20 apr. 2024
Gillade: Renlighet och personal och service
It will improve when the renovations are completed.
Thomas
Bodde här 3 nätter i april 2024
Svar från Front Desk 20 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4/10 Dåligt
Leanne
Reste i grupp
18 apr. 2024
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Property was under construction and felt unclean. After booking, we received an email indicating that the pool and hot tub were unavailable. Check in was slow. Room keys did not work to access elevators so had to return to the line up. Breakfast was very basic. All could have been forgiven if price reflected the conditions but I did not feel that we got good value for the amount paid.
Leanne
Bodde här 1 natt i april 2024
Svar från Front Desk 19 apr. 2024
Thanks for staying with us. We work hard to make our guests happy!
8/10 Bra
jason
18 apr. 2024
Gillade: Renlighet och personal och service
jason
Bodde här 3 nätter i april 2024
Svar från Front Desk 19 apr. 2024
Thanks for staying with us. We work hard to make our guests happy!
8/10 Bra
Gordon
17 apr. 2024
Gordon
Bodde här 2 nätter i april 2024
Svar från Front Desk 19 apr. 2024
Thanks for staying with us. We work hard to make our guests happy!
10/10 Fantastiskt
ROGER
17 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Under renovation but staff are very friendly
ROGER
Bodde här 1 natt i april 2024
Svar från Front Desk 17 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Fantastiskt
Mohammad
16 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel
Mohammad
Bodde här 2 nätter i april 2024
Svar från Front Desk 17 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
6/10 Okej
Wanda
Reste med sin partner
16 apr. 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter
The carpet looked new and clean. The room was clean and enjoyed having five pillows. The hot breakfast was good. Unfortunately, the hot tub was dirty and even though a couple of other guests asked for towels no more arrived so the last nine of us had no towels to use. The clerk for check in and check out was polite and informative.
Wanda
Bodde här 1 natt i april 2024
Svar från Front Desk 16 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
6/10 Okej
Kristina
15 apr. 2024
Gillade: Renlighet
thanks
Kristina
Bodde här 3 nätter i april 2024
Svar från Front Desk 16 apr. 2024
Thanks for staying with us. We work hard to make our guests happy!
6/10 Okej
Cory
Reste i grupp
15 apr. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
The place was currently under renovation so I can’t judge the cleanliness of the hallways and lobby. But in the room we saw multiple stains in the sheets and the room was all around not overly clean. We did get to enjoy the pool and hot tub area which was nice and the staff was also helpful and friendly.
Cory
Bodde här 2 nätter i april 2024
Svar från Front Desk 15 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
2/10 Väldigt dåligt
Tyler
Reste med familjen
14 apr. 2024
Gillade inte: Renlighet, personal och service och bekvämligheter
Property had bedbugs
Tyler
Bodde här 2 nätter i april 2024
Svar från Front Desk 14 apr. 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
2/10 Väldigt dåligt
Cindy
13 apr. 2024
Gillade inte: Personal och service
The beds were hard and the person who checked me was rude
Cindy
Bodde här 2 nätter i januari 2024
Svar från Front Desk 14 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
6/10 Okej
Daniel
Affärsresenär, Reste med sin partner
11 apr. 2024
Gillade inte: Boendets skick och faciliteter
Meh.
Daniel
Bodde här 1 natt i april 2024
Svar från Guest Services 11 apr. 2024
Thanks for staying with us. We appreciate your feedback! )
6/10 Okej
Erin
Reste med familjen
10 apr. 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This property is under major renovations. We didn't realize how bad until we checked in and there's literarily no flooring in the lobby. Got stuck in the elevator for several minutes before it finally opened. The rooms itself are good, clean and taken care of. Great location near West Edmonton Mall. The staff are extremely polite and excellent customer service. There was a staff member vacuuming at 9pm at night on our floor which we thought was odd and very annoying. Other than that, you get what you pay for.
Erin
Bodde här 1 natt i mars 2024
Svar från Guest Services 10 apr. 2024
Thank you for staying with us. We appreciate your feedback!
8/10 Bra
Glenda
10 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Glenda
Bodde här 1 natt i mars 2024
Svar från Guest Services 11 apr. 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Bra
Dennis
Reste med sin partner
9 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
They need to fix there pop machine or have gift shop for pop and water.
Dennis
Bodde här 1 natt i april 2024
Svar från Guest Services 10 apr. 2024
Thank you for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Eric
Reste med familj och småbarn
8 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome stay,
Friendly staff & safe place to stay with.
Highly recommend to family & friends.
Eric
Bodde här 4 nätter i mars 2024
Svar från Front Desk 8 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4/10 Dåligt
Derek
Reste med familjen
8 apr. 2024
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This hotel unfortunately had no vending machines to buy water or pop. They were on the 2nd floor, but key cards only work for the floor that you’re staying on. Employee at desk, said that they were all sold out. Tried calling down to the front desk a couple times no answer as we had problem with toilet. I had to go down to front desk to ask for maintenance to come.
The area is safe and easy to get to the WEM.
Derek
Bodde här 3 nätter i april 2024
Svar från Front Desk 8 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Fantastiskt
Shanai
Reste med sin partner
8 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place to stay!
Shanai
Bodde här 3 nätter i april 2024
Svar från Front Desk 8 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Fantastiskt
Tia
7 apr. 2024
Tia
Bodde här 1 natt i april 2024
Svar från Front Desk 27 apr. 2024
Thanks for staying with us. We work hard to make our guests happy!
2/10 Väldigt dåligt
Emily
2 apr. 2024
Gillade inte: Renlighet och boendets skick och faciliteter
No one told me the entire lobby was gutted. All amenities closed for renovation.
Didnt even get notice or a discount. Horrible.
Emily
Bodde här 2 nätter i mars 2024
Svar från Front Desk 2 apr. 2024
Thanks for staying with us. We work hard to make our guests happy!
6/10 Okej
T-J
Reste med familjen
1 apr. 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was close to the mall. The price wasn't terrible but the place was torn apart. Email said only the pool and hot tub were under construction. The whole place looks to be under construction. My advice...wait. They're obviously upgrading. Room was ok nothing special. We asked for some glasses and they were delivered in a garbage bag. A little unexpected. Take what you will from this review. Not the worst I've been in and not the best. But I'll definitely stay elsewhere next time. Good luck hotel hunting.
T-J
Bodde här 3 nätter i mars 2024
Svar från Front Desk 2 apr. 2024
Thanks for staying with us. We work hard to make our guests happy!
6/10 Okej
Jessica
1 apr. 2024
Gillade inte: Bekvämligheter
It was under renovation so it was ok
Nothing great
Jessica
Bodde här 3 nätter i mars 2024
Svar från Front Desk 2 apr. 2024
Thanks for staying with us. We work hard to make our guests happy!
6/10 Okej
MICHAEL
Reste med sin partner
1 apr. 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
the whole lobby was under construction. We were given a room directly above the work as it was being done. This also placed us above the front door where at 3am a hockey team gathered to smoke talk and laugh loudly. The restaurant was out of the 1970s and not well maintained with paint missing on several walls and broken furniture. The food was so bad we never returned. Lastly as with all hotels now no one cleaned our room while we were there over three days. When you pay for a room it should be cleaned everyday not just the day you arrive. Staff however were very nice
MICHAEL
Bodde här 3 nätter i mars 2024
Svar från Front Desk 2 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
8/10 Bra
Sukhbir
1 apr. 2024
Good
Sukhbir
Bodde här 2 nätter i mars 2024
Svar från Front Desk 2 apr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
6/10 Okej
Tyrone Tony, Slave Lake
Reste med familjen
30 mars 2024
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Hotel is undergoing renovations. A little rough everywhere. 😕
Tyrone Tony
Bodde här 1 natt i mars 2024
Svar från Guest Services 31 mars 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4/10 Dåligt
Jessie Carlo
29 mars 2024
Jessie Carlo
Bodde här 3 nätter i mars 2024
Svar från Front Desk 19 apr. 2024
Thanks for staying with us. We work hard to make our guests happy!
8/10 Bra
Jeanne
28 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice quiet area. Convenient to go to West Ed. Beds were comfortable.
Jeanne
Bodde här 2 nätter i mars 2024
Svar från Front Desk 29 mars 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
6/10 Okej
Lloyd
Affärsresenär
27 mars 2024
Gillade inte: Boendets skick och faciliteter
Under renovation
Lloyd
Bodde här 1 natt i mars 2024
Svar från Guest Services 28 mars 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Bra
James
Reste med familjen
26 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good value and well organized
James
Bodde här 2 nätter i mars 2024
Svar från Guest Services 26 mars 2024
Thanks for staying with us. We appreciate your feedback!
2/10 Väldigt dåligt
John
25 mars 2024
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Old and gross
John
Bodde här 2 nätter i mars 2024
Svar från Front Desk 25 mars 2024
Thanks for staying with us. We work hard to make our guests happy!
8/10 Bra
Tanya
25 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They are renoing the property but I as still a good price for decent place to stay continental breakfast is basic but okay
Tanya
Bodde här 3 nätter i mars 2024
Svar från Front Desk 25 mars 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4/10 Dåligt
Yusuf
24 mars 2024
Yusuf
Bodde här 11 nätter i mars 2024
Svar från Guest Services 26 mars 2024
Thanks for staying with us. We appreciate your feedback!
6/10 Okej
tiana
24 mars 2024
tiana
Bodde här 4 nätter i mars 2024
Svar från Front Desk 14 apr. 2024
Thanks for staying with us. We work hard to make our guests happy!
10/10 Fantastiskt
Sheryl, Pelican Narrows
22 mars 2024
Gillade: Renlighet
Good place
Sheryl
Bodde här 4 nätter i mars 2024
Svar från Front Desk 22 mars 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4/10 Dåligt
Bert
22 mars 2024
Gillade inte: Personal och service och boendets skick och faciliteter
first- front desk was unmanned with a sign "back in 10 min" staff was very brusque when they did arrive. Elevator was not functioning when I returned for the evening. Stairs required outside entrance-quite a distance for senior. Requested pet free room- assigned room was not and no others available. Could smell animal. Hallways and elevators were obviously dated. Room was quite nice and clean except for smell.
Bert
Bodde här 1 natt i mars 2024
Svar från Front Desk 22 mars 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
6/10 Okej
Kiel
Reste med sin partner
22 mars 2024
Gillade inte: Boendets skick och faciliteter
Pool still down. Could use some updating.
Kiel
Bodde här 2 nätter i mars 2024
Svar från Front Desk 22 mars 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
2/10 Väldigt dåligt
Gracie
Reste med familj och småbarn
21 mars 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was under renovation, hotel staff were understanding allowing us to cancel our rooms. Didn’t feel safe staying there with an infant while under renovation other than that would’ve loved to stay
Gracie
Bodde här 2 nätter i mars 2024
Svar från Front Desk 22 mars 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Fantastiskt
jason
21 mars 2024
Gillade: Renlighet
jason
Bodde här 2 nätter i december 2023
Svar från Front Desk 22 mars 2024
Thanks for staying with us. We work hard to make our guests happy!
8/10 Bra
Warren
Reste med sin partner
20 mars 2024
Gillade: Renlighet och personal och service
Property was undergoing some renovations so was a little less tidy than normal, but all was good. Will stay again.
Warren
Bodde här 1 natt i mars 2024
Svar från Guest Services 21 mars 2024
Thanks for staying with us. We appreciate your feedback!
6/10 Okej
Dustin
20 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The continental breakfast was horrible. The eggs, sausage, and hash browns tasted like they were days old. Other than the poor quality breakfast, the room was clean and staff was friendly.
Dustin
Bodde här 1 natt i februari 2024
Svar från Guest Services 21 mars 2024
Thanks for staying with us. We will address your concerns. We appreciate your feedback!
8/10 Bra
Julian
19 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff
Julian
Bodde här 3 nätter i mars 2024
Svar från Front Desk 19 mars 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
8/10 Bra
Raymond
Reste med sin partner
19 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access onto main streets. Close to the mall.
Raymond
Bodde här 3 nätter i mars 2024
Svar från Front Desk 19 mars 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
6/10 Okej
Dickie
Reste med familjen
18 mars 2024
Gillade inte: Boendets skick och faciliteter
Was fine, got checked into wrong rooms, under wrong names, super hot everywhere in hotel getting dated, and not super clean … but was ok.. for the room prices, was acceptable..
Dickie
Bodde här 1 natt i mars 2024
Svar från Front Desk 19 mars 2024
Thanks for staying with us. We work hard to make our guests happy!