6/10 Okej
Jennifer
Reste med familjen
15 sep. 2025
Gillade: Renlighet och personal och service
We didn't have a lot of issues with the hotel or service, although the hotel could use a little love (ice machine not working, one elevator not working, hair dryer in the room didn't work). Our main concern was that the air conditioner was not working and it was 30 degrees in our room. We called the desk and were told that maintenace does not work on the weekends. They tried to see if we could switch rooms but they were completely booked. The next day we talked to the desk again and also learned that they are between maintenance guys and the new guy starts Monday. While we sympathize and were met with kind and apologetic staff we were hoping that more could have been done. We ended up each buying a fan at Walmart so we could try to have a more comfortable sleep. Perhaps having some fans on hand for situations like this might be a good idea, especially since maintenance doesn't weekends.
Jennifer
Bodde här 2 nätter i september 2025