Villor i El Carmen

"Fantastisk frukost! Vänlig personal, mycket stort och lyxigt rum med balkong. "

"Breakfast was good but when they know that 85% of people eat the last hour they should have more staff and stuff prepared so the could replace the empty plates quickly! This hotel has nothing to do with 5 stars hotel !!!! 5 star hotel they ask the guest what they want to drink as hot beverage at the breakfast and they also offer to make like omelet or egg but they don’t ask and they don’t offer and people has to stand in the coffee machine cue for 20 mints to get a cup of coffee!!!! Which I find it ridiculous for 5 star hotel resort ! A 5 star hotel has staff around the swimming pool so if anyone wants to order a drink or food they can but here !!!!! You don’t see a single person and in case far away you see someone and ask them please can you bring me something they simply say oh yes I will call my colleague to come and get your order and then no one comes ever ! So you must simply go to the restaurant order + pay + bring with you to where you are !!!! This is not how 5 star hotels should be ! When you order something to the room they charge 15 soles on top for bringing something. At the reception they check you in soooo much hurry that you almost don’t understand what they say and how things works ! The pool has soooo much birds that come and go and the birds take bath in swimming pool and their feather is full in the water again no one is cleaning no one is around to do something that birds go away ! So water was discussing in my opinion . "