Good afternoon Cheri,On behafl of all our staff members, we want to thank you for taking the time to quilify our Property.We look forward to welcome you back soon.

Dear Scott,On behalf of Cerritos Surf Town staff members, we want to thank you for your comments and we are very happy to know that you had a pleasant stay with us.We look forward to welcoming you back very soon

Good afternoon,On behalf ot Cerritos Surf Town staff members, we thank you for your comments and we are happy to know that you had a nice stay with us. Indeed, we were experiencing some electric power issues due some car accidents in town, however we are glad to know we were able to make your stay enjoyable.Warmest regards

Dear Mr. Brynn,Thank you so much for taking the time to answer our survey and the score you gave us!Looking forward to welcome you in the near future,

Dear Edith,Thank you so much for your message!If you can give us more detail about your score, we will appreciate that.Respectfully, Ulyses MaljaGM

Estimado Sr. Noe,Quiero expresar mi agradecimiento por sus valiosos comentarios. Cada sugerencia que recibimos nos motiva a esforzarnos constantemente para mejorar.En días recientes, hemos experimentado condiciones de alta humedad que pudieron haber causado al mal olor que experimentó en la villa. Apreciamos su comprensión y paciencia en eeste tema.Es gratificante recibir comentarios tan positivos sobre uno de nuestros colaboradores, como en el caso de Juan Carlos. Sin duda, compartiremos sus elogios con él y reconoceremos su desempeño.Esperamos sinceramente que nos brinde la oportunidad de darle la bienvenida nuevamente en esta, su casa. Respetuosamente,Ulyses Malja GM

Dear Maren,Thank you for taking the time to share your experience with us! We're thrilled to hear that our staff provided you with helpful and friendly service throughout your stay. It's great to know that you enjoyed the beauty of our beach and the tranquility it offers at night. Watching the surfers must have been a delightful sight!We're glad you had the opportunity to explore the nearby Barracuda Cantina, and we're even happier to hear that it's just a ten-minute walk away. It sounds like you had a fantastic time there. And you're right, renting a car can indeed be a convenient way to explore the charming town of Todos Santos and its surroundings.Your feedback is greatly appreciated, and we hope to welcome you back again in the future. Whether it's to enjoy the beach, watch the surfers, or explore the local attractions, we'll be here to make your stay as enjoyable as possible. Safe travels until then!

Dear Bonnye, Thank you so much for taking the time in answer our survery!Looking forward to welcome you in the near future!

Estimado Jose,Muchas gracias por tomarse el tiempo de contestar nuestro survey.Le comentamos que estamos en remodelacion, por lo que muy pronto le ofreceremos una mejor experiencia.Esperamos tener la oportunidad de recibirle de nueva cuenta en esta su casa, Cerritos Surf Town!!!

I'm delighted to hear that you enjoyed the fantastic location of Cerritos surf town, right by the beach with stunning views! The proximity to the beach must have been a wonderful experience. It's clear that the studio's rustic charm contributed to the unique atmosphere. I understand that the absence of air conditioning might have been a bit challenging, especially during warmer days. Having a fan is definitely helpful in such situations, though I can see how a screen on the slider door would have been a great addition to keep bugs out while allowing fresh air to circulate. Your feedback regarding this aspect is valuable and could enhance the overall comfort of the stay. Thank you for sharing your thoughts, and I hope you were able to make the most of your time in the beautiful surroundings of Cerritos surf town!

Estimada Sra. Donna,De antemano ofrecemos una disculpa por los inconvenientes ocurridos durante su estancia. Desafortunadamente no estuve en la propiedad el dia de su visita, por lo que no pude atenderla personalmente.Nosotros anunciamos las villas que tienen AC tanto en la descripcion como en las caracteristicas de las mismas para evitar confusiones.La villa con AC estuvo ocupada la noche de su estancia, esta es la razon por la que no se le pudo ofrecer o realizar el cambio desde temprano.Le confirmo que su devolucion ha sido aprovada desde su fecha de salida. Si usted asi lo desea, puedo estar en contacto con used para poder otorgarle una solucion satisfactoria a sus comantarios.Respetuosamente,Ulyses MaljaGM

Dear Alison,thank you so much for taking the time in answer our survey!Looking forwar dto welcome you in the near future!

Estimado Jose Antonio, Muchas gracias pr tomarse el tiempo de contestar este mensaje.Nos hubiera agradado mas el saber de su calificacion.Esperamos tener la oportunidad de verle nuevamente en esta su casa, Cerritos Surf Town.

Hi Kristine!Thank you so much for the score and taking the time in answer or survery!Looking forward to welcome you in the near future,

Dear Shruti,Thank you so much for taking the time in fill out your survey, and thank you so much for your score!Looking forward to welcome you in the near future!

Dear John, Thank you so much for taking the time to answer our survey!Also we are delighted with your score and comment!Always will be a pleasure host you !Looking forward to welcome you in the near future,

Estimada Isabel,Muchas gracias por tomarse el tiempo de contestar nuestro survey.tanto en la descripcion de las villas, como en las amenidades, indicamos si tiene AC o no. Lamentamos que haya ocurrido esta confusion.Esperamos tener la opoertunidad de verle nuevamente en esta su casa, Cerritos Surf Town.

Dear Tristin,thank you so much for taking the time to answer our survey. For us, our guests perspective is the most important!Looking forward to welcome you back in the near future,

Dear Sandra,Thank you so much for taking the time to answer our survey and the score!We are working in the next improvements, so spect great surprises in the near future!!Looking forward to welcome you,

Dear John, Thank you so much for taking the time to answer our survey and score!Looking forward to welcome you back in the near future,

Estimada Tania,Primero que nada, agradecemos se haya tomado el tiempo de contastar nuestro cuestionario y dejarnos tan valiosos comentarios, es muy importante concoer la percepcion de nuestros huespedes.La propiedad es muy segura, sin embargo al estar frente a una playa publica, es importante mencionar a nuestros huespedes que deben de tener las medidas basicas de seguridad que tendria en cualquier otro lugar del mundo, como es tener sus pertenencias seguras y su habitacion bajo llave cuando no estan en ella o durante las noches.Esperamos tener la oportunidad de recibirle nuevamete en esta su casa, cerritos surf town.

Estimada Regina,Primero que nada, queremos ofrecer nuestra mas sincera disculpa por este inconveniente.Tengo entendido que se realizó un cambio a una categoria superior para tratar de solucionar de alguna forma este inconveniente.No es nuestra intencion tomar alguna ventaja de nuestra ubicacion, por el contrario, esto lo vemos como un beneficio para nuestros apreciables huespedes.Espero poder tener la oportunidad de contactarla personalmente y ofrecerle mis disculpas y si me lo permite ofrecer alguna compensación.Quedando a sus ordenes, envío un cordial saludo,

Dear Lily,Thank you so much for taking the time to answer our survey, and the score.Hopefully we will have the oportunity to welcome you in the near future!Sincerely,

Estimado Leopoldo,Muchas gracias por tomarse el tiempo de contestar este survey y su calificación.Esperamos tener la oportinidad de recibirle nuevamente en esta su casa, Cerritos Surf Town.

Dear Suzanne,Thank you so much for taking the time to answer our survey.Also thank you so much for your comments, we will take a look in our HK department and check why we had that situation.Looking forward to welcome you back in the near future,

Dear Ian, I truly regret to read that we were not able to fulfill your expectations. Allow me to thank you for bringing to my attention the areas of opportunity encountered during your recent stay. Comments like yours help us to improve and guarantee all our guests a relaxing experience. Please be sure that proper measures have been taken to avoid future discontent regarding these matters. We hope you will give us the opportunity to serve you again and provide you the experience you deserve. Sincerely,Ulyses MaljaGeneral Manager

Dear Rebecca, Thank you so much for taking the time to answer our survey and your score.Looking forward to welcome you in the near future, Sincerely,Ulyses MaljaGM

Dear Sean,Thank you very much for your recent visit to Cerritos Surf Town. We truly appreciate your kind compliments and we love hearing you enjoyed your stay. I am also pleased to inform you that we will have a full renew of our villas, including kitchens at the near future.We hope you grant us the opportunity to welcome you back once again to continue to create more experiences at cerritos surf town!!!In service,Ulyses MaljaGeneral ManagerCerritos Surf town