Hotell nära Eltham Palace

“Nice gentleman greeted us and explained house rules. Took a little time to meet on arrival but no issues.”

“Varma vattnet tog slut, så man fick vara snabb med att duscha. Städerskan gjorde allt hon kunde men toaletterna var ständigt i hemskt skick. Frukosten var inte speciellt bra. Samma söta tillbehör varje dag. Läskigt och inte speciellt tryggt område.”

“Frukostpersonalen och städningen.”

“Rusty microwave, plastic chairs and mattress well used with dip in the middle ”

“The room is horrible they didn’t fix the ceiling and full of the smell of weed and there is hole on the wall the sofa is dirty and stained . I would like to ask for the refund . ”

“Very disappointing and misleading experience This property was extremely disappointing and did not match the photos or description at all. The conditions were poor and felt uninhabitable. The listing is misleading—this is not a hotel or an apartment, but a very small room inside a house, which was not clearly communicated. The check-in process was very poorly managed. We did not receive any email or instructions on how to access the property. Additionally, the address listed on Hotels.com was...

“Unable to check in and spent hours infront of property. Sent ID's to complete check in procedure only to be told no rooms available. Also address is not correct and you will be taken to an office and not an apartment. BE CAREFUL ”

“The mattress was so old you could see the dents on both sides from people laying there. The pillows were not of a good quality and the night of sleep was poor. The carpet also old and did not appear very clean. Same with the bathmat in the bathroom. There was ground coffee, but the machine was only for capsules and no capsules were provided. ”

“No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice...

“Väldigt mysigt hotell med närheten till puben. Väldigt sköna sängar och bra utbud på toalettartiklar. Trevlig och hjälpsam personal bra frukost och trevlig värdinna ”