Boutiquehotell i Empolese Val d'Elsa

“We loved the hotel, but the service was very poor. I can give a few examples from some of all the mishaps during our stay. During one breakfast I wanted to sit in the shade, so I asked one of the waiters for help in moving the parasol. The response I got was "madam it is very heavy". The waiter then watched me and my husband move it by ourselves without offering to help. The day after I was carrying two plates from the breakfast buffé to my table and one of the waiters asked me if they could...

“Really nice venue and excellent pool area. Enough chairs for the guest and very friendly staff. Approx 10 to drive to Lucca, very happy to have stayed outside the city Center as it gets very hot during the summer”

“Fantastisk frukost buffe!”

“Mitt absoluta favorit hotell ”

“Mycket god mat!”

“Rummet var i perfekt skick och det hade en liten balkong ut mot floden Arno och utsikt mot Ponte Vecchio. Room servicen var bland den bästa jag någonsin haft. De gjorde rummet fint när vi gick ut på dagen och när vi sedan vilat inför middag, då vi gick ut i Florens så var det ytterligare room service på kvällen och de hade ställt fram vatten på sängborden samt tofflor på en tunn handduk och gjort övriga rummet fint igen. Det var väl ljudisolerat så vi hörde inga grannar. Personalen var ytterst...