Lyxhotell i Empolese Val d'Elsa

“Fantastiskt ställe! Personalen otroligt omhändertagande och fick oss verkligen att känna oss välkomna. God mat i restaurangen så väl som frukost.”

“Bra frukost, fina rena rum och jättetrevlig personsl”

“We had a Junior suite, room 4, and it had a lovely balcony which we used more than expected with its view of the top of the Duomo. Clean room, good towels and bed. Nice atmosphere. It was a joy to get to this hotel and we've never met so friendly and helpful staff in any hotel. Got some recommendations on spots to visit which actually became the highlights of our trip. Location is amazing, just two blocks from the Duomo. In the evening between 6-8 PM they offered free wine and snacks.”

“We loved the hotel, but the service was very poor. I can give a few examples from some of all the mishaps during our stay. During one breakfast I wanted to sit in the shade, so I asked one of the waiters for help in moving the parasol. The response I got was "madam it is very heavy". The waiter then watched me and my husband move it by ourselves without offering to help. The day after I was carrying two plates from the breakfast buffé to my table and one of the waiters asked me if they could...