Hotell nära Empress Gardens

“Very good stay. Great food. Great staff. Very attentive”

“Lovely staff and service! We enjoyed our stay very much:) Delicious breakfast!”

“Promptness at work and also handling of each and very individual enquiry with utmost care requirements were missing and reminders were required to be placed to get anything done. Overall a great experience but this could be improved. Luxury hotel stays aren’t the same as they were back in the nineties or early 2000. Maybe it’s just me but this is what I felt. ”

“Couldn’t swim”

“Great location for shops & restaurants. ”

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“Avoid this place at all costs! Booked a room with AC as advertised on Expedia. They tried to charge me extra for the AC and were not accepting all the info I had saying AC is included. The staff were completely unreasonable. The WiFi does not even reach the room. The room, sheets, and shower room are dirty and smelly. It's very noisey outside and in. The hotel is gross, piles of litter and overflowing bins in the corridors, and the area is not nice, there are nice places for the same price...

“All good”

“We were given a filthy 3-bed room which was barely cleaned beforehand and was situated right next to the breakfast area. Absolutely not a place to stay again. ”

“Fantastic hotel. Great gym, 3 different restaurants with great food and also a cafe. ”

“Staff should improve on understanding English to avoid giving wrong answers for eg i asked whether the room has been paid for when check-in the male staff said yes however the next day while checking out another female staff said I have to pay for the room. Miscommunication. ”