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Recensioner av Mountain Inn & Suites

2.5 out of 5
Mountain Inn & Suites
2002 Temple Hill Rd, Erwin, TN

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 145 av 455 recensioner" "
8 - Bra i betyg. 172 av 455 recensioner" "
6 - Okej i betyg. 86 av 455 recensioner" "
4 - Dåligt i betyg. 36 av 455 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 455 recensioner" "

8,0/10

Renlighet

8,6/10

Personal och service

7,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Barbara

Gillade inte: Renlighet och boendets skick och faciliteter
The motel is next to the best Mexican food I’ve eaten in a long time. Breakfast was good the first day but declined over the next two days. The bed cover was dirty. The sheets were stained. I would not recommend this place or stay again.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Katherine E

Gillade: Renlighet och personal och service
Front desk person was awesome
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Luke

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly and accommodating staff. Property was clean, and the price was fair. I would stay again.
Bodde här 1 natt i maj 2024

6/10 Okej

Andrew

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Lots of people hanging out by my truck all hours of the night from the gas station next door. I spent a lot of time looking out the window to make sure my truck was okay, which in the end it was fine. Beds were pretty hard, electric outlets were hanging by the wires.. breakfast and check in was great though!
Bodde här 1 natt i april 2024

4/10 Dåligt

ROBERT

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The drapes and chair upholstery were threadbear.
Bodde här 1 natt i april 2024

6/10 Okej

Brian

Gillade inte: Personal och service och boendets skick och faciliteter
Seemed out dated.. outside looked nice, inside old .. breakfast was lacking
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Rodney

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Older but clean. Night staff very friendly.
Bodde här 1 natt i mars 2024

6/10 Okej

Cecil Kay

Reste med familj och småbarn
Gillade: Renlighet och personal och service
The first room the bed was full of hair. Looked like human and dog hair. We were given another room and that room was clean. One of the drawers under the TV the knob was off. Made it hard for us to open. Instead the bathroom in the corner by the bathroom the wallpaper was coming off. The staff was excellent. The breakfast was not good. Seemed like they did not want to cook for a small group of people. We stayed 4 nights
Bodde här 4 nätter i mars 2024

8/10 Bra

H Carter

Gillade: Personal och service
Bodde här 1 natt i februari 2024

6/10 Okej

Warren

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
Snow and ice never removed, no salt placed on the common walk ways. Common microwave in hallway for use is broken. Phones in rooms do not work, great staff very friendly people. The hotel needs some attention. Great location.
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Carl

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

8/10 Bra

Cynthia

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Food was very average for a rate this high. I didn’t starve but too many carbs and no fresh fruit. How hard is it to have bananas or apples? Coffee was very weak even for regular coffee. We walked next door to the gas station in 39 degrees just to get a decent cup of coffee. Check in - Rhonda was great! Check out. No one around at 10:30 am so housekeeping phone a person to email our receipt. Thank you cleaning lady ! Towels were clean and room ok but our alternative was Super 8 so we paid the price.
Bodde här 2 nätter i december 2023

8/10 Bra

DeeAnna

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 4 nätter i december 2023

8/10 Bra

Jacqueline

Reste med sin partner
Gillade: Renlighet och personal och service
Bed was old not comfortable and the room smelled musty and there was old soap left in the shower and cigarette burns in the duvet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Janet, HARRISON

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Host staff went out of her way to help me get the best deal; nice hotel and Mexican restaurant next door
Bodde här 1 natt i december 2023

8/10 Bra

DeeAnna

Gillade: Personal och service
Needs a lot of updating! The staff are very accommodating.
Bodde här 8 nätter i november 2023

4/10 Dåligt

Matt

Bodde här 3 nätter i november 2023

6/10 Okej

Charlotte

Reste i grupp
Personnel were friendly. Had eggs and sausage for breakfast. A little musty smelling, would’ve been nice to have a microwave in the room. No where on the property to purchase drinks or snacks.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Christie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We liked this hotel quite well. We will probably stay there again next time we are in the area.
Bodde här 1 natt i oktober 2023

8/10 Bra

Mark

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was super nice and accommodating. Very decent stay for the price. Would recommend if I the area.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

James

Reste i grupp
Friendly people and a clean place
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Deneen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

6/10 Okej

Warren

Affärsresenär
Gillade: Renlighet
Great staff, overworked and under paid. Not enough staff to support demand when things pick up. Staff works the front desk and cleans rooms at the same time. Again poor management style. Old bldg.
Bodde här 4 nätter i oktober 2023

8/10 Bra

Gary

Adequate hotel for our needs , rooms were clean and the staff friendly
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was so friendly and helpful.
Bodde här 14 nätter i september 2023

4/10 Dåligt

Cliff

Bodde här 1 natt i oktober 2023

4/10 Dåligt

Melvin

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
With a good deep cleaning, this could be a nice little hotel. Felt the need to go directly home and shower. The staff was nice tho
Bodde här 1 natt i oktober 2023

6/10 Okej

Laura

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff was never around, smelled musty
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Gena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

6/10 Okej

Gary

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
There were no vending machines although there are signs stating they have them. Breakfast ends at 9:30 everyday (no later weekend hours). Our room appeared clean, but we felt the bed was much too firm. The counter lady was GREAT, very accommodating and friendly. Overall our stay was good. And the location was good for us to attend three different gatherings. It is sad however, that ALL lodging raises their prices when a very well attended event is nearby (in this case, a race at Bristol). We were in town for a family gathering but still had to pay an elevated rate for 2 of our 4 days. Overall our stay was fine for what we needed. And if we need to stay in that area again, we will probably stay again. 😊 The wok
Bodde här 4 nätter i september 2023

8/10 Bra

Amanda

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
It was good for a night sleep
Bodde här 1 natt i september 2023

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i september 2023

8/10 Bra

Kelly

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was good, the bed was very firm in the middle and it hurt my back.
Bodde här 1 natt i september 2023

6/10 Okej

clara

Bodde här 3 nätter i september 2023

6/10 Okej

Warren

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Friendly staff.
Bodde här 5 nätter i september 2023

8/10 Bra

Timothy

Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Carl

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023

8/10 Bra

Pam

Gillade: Renlighet och personal och service
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Joey

Reste med familjen
Good service and nice place
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Douglas

Bodde här 1 natt i augusti 2023

6/10 Okej

Woodrow

Dis appointment
The place is showing its age... the swimming pool was lockex up. The hot tub wS a rank mess. The breakfast bar was a joke. Breakfast was served from 6 to 9 and by 8 o'clock the bar was empty and not refilled. So breakfast was non existent. The rooms hadno coffee maker or microwave as advertised.
Bodde här 3 nätter i augusti 2023

4/10 Dåligt

Fredraka

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was country and nasty and to far away from Nashville TN
Bodde här 1 natt i juli 2023

8/10 Bra

Sara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rhonda was extremely helpful when we checked in and made us feel very welcome.
Bodde här 1 natt i juli 2023

8/10 Bra

SHERYL, ROCKY MOUNT

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The staff was friendly. The room was a great size. Some repairs and updates would make it even better. We will stay there again.
Bodde här 2 nätter i juli 2023

6/10 Okej

David

Reste med familjen
Gillade: Renlighet och personal och service
Easy on and off the highway. Quiet. However, the hot tub was closed and lots of work (upgrading rooms ) amd repairs going on. Nice people.
Bodde här 3 nätter i juli 2023

8/10 Bra

DeeAnna

Bodde här 9 nätter i juli 2023

8/10 Bra

DeeAnna

Bodde här 1 natt i juli 2023

8/10 Bra

IRV, East Peoria

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Staff were excellent! Management needs improvement!
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

John and Valerie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I wish I could remember the name of the lady who ran the whole place solo the first night we were there. She had to come down from cleaning rooms to check us in. She didn't act put upon or hurried. She was friendly and professional. Later we had to pull her away from cleaning to help us with a glitch on our TV. She fixed it promptly and cheerfully. She is sharp and has a positive attitude. She should be made at least an Assistant Manager, in charge of housekeeping and front desk. I hope this message gets through to her and to management. She is a valuable employee.
Bodde här 1 natt i juli 2023