Reception

Recensioner av White Hart, Exeter by Marston's Inns

3 out of 5
White Hart, Exeter by Marston's Inns
66 South Street, Exeter, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 389 av 878 recensioner" "
8 - Bra i betyg. 340 av 878 recensioner" "
6 - Okej i betyg. 102 av 878 recensioner" "
4 - Dåligt i betyg. 31 av 878 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 878 recensioner" "

8,6/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Börje

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint rum, bra mat och snabb service
Bodde här 1 natt i juni 2019
Svar från Julie 4 juli 2019
Thank you for taking the time to review the White Hart Hotel, Exeter. We are so pleased to hear that you enjoyed your stay and very much look forward to hopefully welcoming you back in the near future. Kind Regards

8/10 Bra

Mikael

Perfekt läge mitt i en fin stad. Trevliga värdar. Prisvärt. Den gemensamma uteplatsen kunde dock ha gjorts mycket trevligare
Bodde här 2 nätter i juli 2018
Svar från Janina 4 sep. 2018
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2018
Svar från Julie 30 aug. 2018
Thank you for your score, we hope to see you again at the hotel.

10/10 Fantastiskt

Margaret

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the convenient location, the excellent service from the staff and a good choice of dinner menu. I did feel that my room was in need of a good make-over, painting and floor covering.
Bodde här 1 natt i april 2024

8/10 Bra

Samantha

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice little Inn with mostly friendly staff. The rooms could do with a bit of freshening up, ours had grease on the wall above the bed, we assume from hair transfer. The window's are also old and ours wouldn't fully close and didn't have working locks. Where this didn't affect the temperature of the room it did mean that we could hear everyone outside through the night. Much as the decor and furniture shows signs if wear and tear the room itself was clean and tidy and the bathroom was huge. The restaurant area was nice, although a little disorganised in the evening. We ate about 6pm on a Saturday and they weren't exactly busy but the 1 member of staff seemed to be too busy to manage. By comparison the breakfast service was well organised and efficiently run. The staff were friendly, so helpful and nothing was too much trouble. There isn't a great deal of car park space and be ware as some of the singage in the car park does not make it clear that hotel guests don't pay at the machine, you pay at the desk inside. If you do pay at the machine they can only give you £4 back on what youve paid, the 1 sign out front says you get a refund for parkkng at the bar but it's £4 off your bill in the restaurant/bar area. The parking although part of the Inn is run by another company which is why they can't fully refund hotel guests who've used the pay and display system!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Nadine

Gillade: Renlighet, personal och service och bekvämligheter
Room was good size and bed comfortable. Staff friendly and helpful. Avoid staying in room 1 as it backs on to the car park and I could hear a conversation out there which woke me at 3am and lasted for an hour! This obviously frustrated me and did impact on the enjoyment of my stay. It was meant to be peaceful and relaxing.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place, nice room and helpful staff. The breakfast avocado, baco and eggs on toast the best i have had.
Bodde här 1 natt i april 2024

8/10 Bra

Jon

Nice and clean
Bodde här 1 natt i april 2024

8/10 Bra

simon

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Location
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Julia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is the first time we have stayed at this hotel. It was very central and parking was only £5 for 24 hours which is excellent for Exeter. Check in was easy as details were sent online. Check out also available this way. We o my had to drop the key in the box this morning. The rooms were clean. A hairdryer, tea and coffee facilities available. All staff were very friendly and helpful we would definitely stay here again. Good value accommodation.
Bodde här 1 natt i mars 2024

6/10 Okej

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
adequate for stay. meals ok. own car park but pay a fee
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och bekvämligheter
Had a great three days at The White Hart. Karen and her team were very friendly and helpful. The property is old and could do with some investment ,but for the money i paid it was excellent and it was so close to the city centre that everything was walkable. .If I have to come back to Exeter it will be my first choice.
Bodde här 3 nätter i februari 2024

6/10 Okej

William

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Safe we’re wonderful. Property could do with some investment.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

David

Bodde här 1 natt i januari 2024

6/10 Okej

Peter

Affärsresenär
Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Tania

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved it

2/10 Väldigt dåligt

Tiffany, LONDON

Bodde här 3 nätter i december 2023

10/10 Fantastiskt

a

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

6/10 Okej

Stephen

Gillade inte: Personal och service
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och rummets bekvämlighet
Excellent location
Excellent location lovely old hotel nice comfortable rooms
Bodde här 1 natt i december 2023

6/10 Okej

Claire

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Location good and reasonably priced.
Great hotel, really good location, friendly reception, staff and Cleaners, rooms were fine, but the lady at breakfast was shockingly rude both days!
Bodde här 2 nätter i december 2023

4/10 Dåligt

mark

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Single rooms were ok when priced around £50-60. Now they are near £100, they are shabby and in need of updating. Moth eaten carpets are not acceptable at that price point.
Bodde här 1 natt i december 2023

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Steeped in history, but needs some loving.
OK but very tired, needs some tidying up. However, not modernising. Expensive for what it is!
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Fay

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

david

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

8/10 Bra

Bryan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Erica

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Katie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Rose

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
A good two night break. Great location, comfortable bed and clean.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

John

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Derek

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Pete

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A character full property
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Rune

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Rob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Parking was possible in our campervan despite the system not allowing a van. Only able to book it on arrival.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Laine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Liked everything about it - friendly staff, warm, cosy rooms, excellent food, tons of quirky character, superb location for Exeter cathedral and shopping.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Fahan

Reste med sin partner
Excellent value for money. Spacious room, comfortable bed. Good pub food. Helpful, friendly staff. Would stay again.
Bodde här 1 natt i november 2023

8/10 Bra

Keith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023

6/10 Okej

Victor

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
I would stay here again. Love the historic ambience and the staff were friendly. Room was a bit tired but adequate. One of the complementary biscuit packets was already opened. We wanted to eat in house and while their menu was fine there was absolutely no promise for anyone with allergies and they would not even guarantee that vegetarian options were not tainted with meat (eg. Fried in the same oil. ) As a result we ate nearby, there are lots of choices, and were very well looked after.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Melody

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stopover for shopping quays and Xmas market
Bodde här 1 natt i november 2023

8/10 Bra

BARRY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to all amenities and shopping
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Tracy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The white heart is so friendly, we couldn't of asked for a better place to stay Gemma and the staff were amazing so kind and caring. It was a big weekend for all our family and they couldn't do enough to help thank you to the white heart we will definitely come back again. Ps the breakfast was brilliant 👏
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

8/10 Bra

sarah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Valerie

Excellent
Excellent all round - staff very friendly and helpful- room very comfortable and clean - excellent breakfast- great parking Walking distance to town Nothing more to say
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Mandy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the property, it is such high quality in every way. Staff were super friendly. Two tiny things, I didn’t love that the staff wanted to hand write my card details for incidentals. I usually use Apple Pay on a card reader and that is massively preferable (for security reasons). The other thing was that I asked to leave my bag and they asked if I was fine leaving it on the floor next to reception. I said I was but after reflection I wasn’t and went back to get it. The reception assured me somebody would be keeping an eye on it but when I went to retrieve it, there was nobody at reception and the door to the parking lot was wide open. This is jot enough to deduct any stars (to be fair, I could have said no about the credit card and I was aware that my bag wasn’t in a safe place) but worth mentioning all the same.
Bodde här 1 natt i november 2023

6/10 Okej

Anthony

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
You will need patience with this hotel... A lengthy wait to check in did not present me with a great first impression of this hotel, then the amount of information the team required from me which I had already provided when booking was annoying and the reason why the check-in process took so long and the queues formed. This hotel has lots of history, a wonderful mix of old and new, which was well presented if a little jaded in places. The room was well appointed yet in places dated in terms of upkeep and décor but it was clean. Noise, both internal and external, was a major issue for me throughout the stay; noise from the adjacent street continued into the small hours of the morning and I was woken early by the refuge collection. Couple this with internal noise, with thin walls between rooms making it possible to hear the lovemaking couple in the room next door; so sleep proved to be difficult and fleeting. Add to this the dated television which proved difficult to watch and the intermittent speed of the Wi-Fi which was annoying when trying to enjoy an online movie Car parking was not included and cost £5 per night. Located on the edge of the city centre however not that convenient for the railway stations both of which are a long walk away. This hotel could be so much better with little effort.
Bodde här 1 natt i november 2023

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Great heart at White Hart
Staff were outstanding all round. Nothing was too much trouble. The room was comfortable but overheated until I turned the radiator off. Cleanliness was very good apart from the window frames and surround which were dirty and had some mould
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Ian

Gillade: Personal och service och boendets skick och faciliteter
Excellent Value for money. Pleasant staff and a convenient location.
Bodde här 1 natt i november 2023