Familjehotell i Fairview Heights

“Quite and nice staff”

“Staff was very welcoming and helpful, Room had water seeping through laminate flooring not sure if it's from cleaning or the ac leaking under it. Only eggs at buffet breakfast was hard boiled. Would have been nice to have a hot tub after a long days travel. Could use a few more seating at pool area, currently only has two tables. Restraunt across parking lot( urban farmhouse) was super convenient and food was very good and affordable.”

“The breakfast area was probably the best I've ever been too”

“Staff were very helpful. Breakfast was good.”

“Room was not the cleanest; mattress board had crumbs, stains and hair on it. Bathroom smelled bad as if there was urine on the floor”

“This was our third stay at this hotel, and unfortunately, we've noticed a significant decline in the overall experience. While the room itself was reasonably clean, the shower was noticeably dirty and clearly needed more attention. When we stayed here two years ago, shortly after the remodel, the hotel was impressive. Sadly, it no longer feels as well maintained. The biggest disappointment was the breakfast service. The staff didn't seem to be communicating well, which led to a great deal of...