Hotell nära Falls Lake Visitor Assistance Center

“Have zero complaints. Exceeded expectations for my first time at a Tru hotel.”

“Everything met my expectations !”

“Great service ”

“Love it ”

“Everything was great!”

“3”

“Place was clean. I had some interesting staff interaction. I came back to hotel around 11. Desk person was on phone texting and what should have been a one minute conversation turned into at least 10 minutes while she was texting. Said computer was giving her issues. Hmmm. The next morning I go to desk to drop off keys and the lady was sleeping with her head down on desk. I felt guilty waking her up. ”

“Clean hotel ”

“Good for it is. Not the nicest area”

“Great location within walking distance to stores & restaurants ”

“We were not given the room we requested (2beds) instead 1 bed with a sleeper sofa. The sofa was so lumpy it was painful to use. We had a family emergency and had to cancel our stay after one night and were denied a refund for the remaining days. The rooms were old and furniture all scratched up and chipped. The kitchen had nothing in it to use. Also no hangers for your clothes. I would not recommend this hotel.”

“Everyrhing was good, comfortable and clean”

“Room was good , breakfast could use a lot of work , more fresh items. ”

“Breakfast is good. Gym is decent for workout people, it has enough weights, treadmill, bike and elliptical. I have stayed there multiple times. So far, the staff has been friendly and I don't have any issues for the price. For me the location is good, lots of restaurants, etc.”

“I didn’t stay there. They didn’t have my reservations. I waited 1 hr before they even told me they didn’t even have anymore rooms. ”

“Room was out dated. Staff was grumpy. ”

“Always a great time staying here. Staff is friendly and accommodating, the room was clean. ”