Hotell nära Fifth Third Arena

“Clean room and nice staff”

“No hand soap in room upon arrival. Bathroom shower could’ve been cleaned better. The line for check in was almost out the door. We stood in line for close to 20 min as only 1 staff member was checking guests in. She was nice but why aren’t there more people working, especially at check in time? The coffee bar in the morning was sooo slow/long. Probably 15 people deep all morning. That poor barista was so overwhelmed. Taking orders/register & making all the drinks. 2 people should’ve been back...

“Check in was super easy and hostess was very friendly and helpful. The space was super unique and made for a wonderful stay”

“Excellent. ”

“It was a wonderful room. Breakfast was late for us. We are awake at 6 am. Breakfast was at 9. We were out of the hotel by 8 am.”

“I wonder if this hotel is understaffed. The staff who were there were very nice, but we had to get things for ourselves--more tissues off the housekeeping cart. Also, I said in advance I needed non-feather pillows, because I'm allergic to feather. No one switched the feather for foam before I got there, and then they only had one foam pillow to give me! (Which they handed to me in the lobby, so I carried it up myself.)”

“Everything was amazing! No complaints at all! Very clean and spacious room!”

“It has been upgraded from last year, did see a couple of small bugs, made us a little nervous, didn’t have enough luggage carts. Very friendly staff. Wished they had bacon or sausage for breakfast. Did have sausage gravey which was good.”

“The standard in the room was over average, breakfast was included so i can’t complain, but it was more options at the weekend. The manager and staff were great and cared for the ones who stayed there ☺️ ”

“This hotel exceeded my expectations in every way. I will definitely be a repeat customer.”

“I have stayed there several times and each time the property and room was great.”

“Clean rooms, staff was excellent”

“The host was unfriendly and targeting. After receiving paid confirmation, the host called and inquired on the reason for stay and adamantly referred to the community as “protected” with closely monitored noise ordinances. Mind you, the apartment is directly across for the stadium. The area is riddled with the homeless population. Another conversation centered around “no parties” allowed and strict guest limits. At no time did we discuss or suggest we were having a get together and our...