Spahotell i Flandes

“Un lugar muy tranquilo, los empleados muy serviciales, excelente lugar para relajarse”

“We reserved two cabins at Mirador de Sumapaz. We arrived at 11:00 a.m. to ask about early check-in and were told check-in was at 3:00 p.m. When we returned at 3:00, the cabins were still not ready and we only checked in around 3:30 p.m. Once inside, we encountered multiple issues: - No hot water in any cabin - Missing shower heads in all showers - Empty soap and hand-wash dispensers - No shampoo provided, only basic hand soap - Mini fridge unplugged and empty, yet we were asked at checkout if...

“La piscina un poco fría y sugiero una zona con buen sonido prevaleciendo y respetando la tranquilidad campestre del lugar ”

“La ubicación del hotel es mala, la puerta permanece cerrada y el personal informa que es un hotel que trabaja a puerta cerrada, causando desconfianza y que sea difícil de encontrar, aunque la dirección está correcta, el punto en el mapa lleva a otro hotel, lo que genera expectativas diferente. No hay agua caliente. El deterioro en el baño es evidente, y el aseo en general es malo. El costo es engañoso, en la página nos cobraron más del doble de lo que pagaron unos huéspedes que entraron cuando...

“I came only because as kids my parents brought us here many times. The rooms are old, breakfast is ok as always, service is just ok, many times slow. Hotel is clean, but there were no towels, we have to ask. The safe box didn’t work, twice a they have to come to fix it. We had great memories here, and because of that we came… but is a place that has not received any maintenance in years… nice to come, but I’ll never return.”