6/10 Okej
Brenda H.
21 mars 2026
A delayed flight meant a 1:00 am arrival. We soon discovered there was no running water. No signs of construction in the area. I called the host and left a voice mail. Then called VRBO who contacted the host. When the host called back, he asked us to go out and look around and try to find the water valve and turn it on. This caused us concern because we were wandering around a strange neighborhood in the middle of the night and if we found the valve, we had no idea why it was turned off. A leak? Unpaid water bill? The valve was turned off, but we had no tools to turn it on, and reluctant to do so. After a couple hours and multiple calls with VRBO and the host, the host called and said that the water would be turned on in the morning -- he had no idea when. In the morning, the host arrived and water was restored. I told him that I expected to be reimbursed for one night’s stay because of this inconvenience. He said that this was a problem with a late check-in. I don’t believe check-in time is relevant. Someone renting a VRBO expects running water to be there upon arrival no matter what time it is. The home is adequate for a 1–2-night stay. Beds were comfortable. Some concerns about cleanliness –dirty windows, disgusting liquid in the coffee pot and a cockroach encounter. Cups and toweling were sparce. I had to push to get a small reimbursement from the host. VRBO reimbursed a small amount too. Not being able to flush toilets/wash hands was not a great experience.
Brenda H.
Bodde här 2 nätter i mars 2026