I checked in late to this motel and reasonably expected the room to have been cleaned prior to my check-in. Unfortunately when I entered the room I realized it had not been cleaned. There were big spider webs in the shower/bath tub with lots of tiny grey spiders on them. The whole room had bugs- spiders, clover mites, moths. I closed the bathroom door hoping that was the only section of the room with bugs, but unfortunately they were all over, and were even in the towels and bed. No bed bugs, just spiders and clover mites in the bed. The bedsheets also had a hole in them. I wasn't able to contact the front desk because I checked in late and by the time I saw all the bugs it was 1 am. I was very unhappy with my stay.
To their credit, once the motel staff received my complaint the next day they very quickly cleaned the room and changed the sheets, but by then I had already booked another motel. I was unhappy that they would not refund my stay for the night, but did refund me for the next unused night. For what it's worth my friend who stayed two doors down from me in the same motel enjoyed her stay and said her room was very clean and bug-free. The staff themselves were a very nice and welcoming family, it's just too bad that the room was messy.