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Recensioner av TownePlace Suites by Marriott Fort McMurray

3 out of 5
TownePlace Suites by Marriott Fort McMurray
321 Sakitawaw Trail, Memorial Drive & Beacon Hill, Fort McMurray, AB

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 53 av 67 recensioner" "
8 - Bra i betyg. 11 av 67 recensioner" "
6 - Okej i betyg. 3 av 67 recensioner" "
4 - Dåligt i betyg. 0 av 67 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 67 recensioner" "

9,8/10

Renlighet

10/10

Personal och service

9,4/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

STEPHEN

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are always vey friendly, nice new and modern interior, comfortable stay
Bodde här 2 nätter i april 2024
Svar från Patricia M 6 maj 2024
Thank you Stephen! We hope to welcome you again soon

10/10 Fantastiskt

Christina

Bodde här 1 natt i mars 2024
Svar från Patricia M 6 maj 2024
Thank you Christina!

10/10 Fantastiskt

Louise Cristine

Bodde här 4 nätter i januari 2024
Svar från Patricia M 11 apr. 2024
Thank you Louise!

10/10 Fantastiskt

Ha Doan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från tap 9 feb. 2024
Thank you for your review of our property. We hope to see you again soon when your travels bring you back to Fort McMurray

10/10 Fantastiskt

Lucie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's was very quiet inside
Bodde här 1 natt i november 2023
Svar från Patricia M 22 nov. 2023
Hello Lucie!We appreciate your review and hope to welcome you back again soon.

10/10 Fantastiskt

kurtis

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Patricia M 22 nov. 2023
Hello Kurtis,thank you for your feedback. We are so glad you had a great stay and we hope to see you again very soon.

10/10 Fantastiskt

Julia

Bodde här 1 natt i oktober 2023
Svar från Patricia M 23 okt. 2023
Thank you Julia.We hope to see you again soon!

10/10 Fantastiskt

kurtis

Bodde här 1 natt i september 2023
Svar från Patricia M 5 sep. 2023
Thank you Kurtis!We hope to see you again soon!

10/10 Fantastiskt

Stan

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel was clean and the staff were friendly. My only complaint was that we were on the ground floor so the people moving around in the room above as was a bit loud but they quieted down by bedtime so it was fine. Breakfast in the morning was delicious with lots of options. Pool was a bit cold but nice and clean and the kids loved the waterslide although they wished it went into the pool instead of being separate. Will definitely stay here again in the future.
Bodde här 1 natt i augusti 2023
Svar från tap 14 aug. 2023
Hello Stan,Thank you for the review and the kind words about our staff. We look forward to seeing you again should your travels bring you back to Fort McMurray.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
My first time at this property. I enjoyed my stay and made good use of the pool.
Bodde här 1 natt i juli 2023
Svar från Patricia M 18 juli 2023
We are so pleased that enjoyed your first stay with us! We hope to see you again very soon!

6/10 Okej

Sidney

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
They offered a room on the ground floor without discussing it with me. I’ve never been to a hotel that even had a main floor option before and I didn’t like it. The hallway was really smelly and I couldn’t find out why. Breakfast was also very bad as the squashes tasted weird.
Bodde här 1 natt i juli 2023
Svar från Patricia M 6 juli 2023
Hello Sidney!Thank you for sharing feedback on your experience. We will be sure to look into your comments. This is certainly not indicative of our hotel and take this very seriously.

8/10 Bra

Alister

Bodde här 1 natt i juni 2023
Svar från Patricia M 6 juli 2023
Thank you Alister!We hope to see you soon

10/10 Fantastiskt

Roberta, KINUSO

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
My grandson enjoyed the pool and slide. The room was very clean. Friendly staff
Bodde här 2 nätter i maj 2023
Svar från Patricia M 5 juni 2023
Hello Roberta!We are so pleased that you enjoyed your stay. Yes the pool and slide are very popular with our younger guests.

10/10 Fantastiskt

Mohamed

Affärsresenär, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Perfect and clean
Bodde här 1 natt i maj 2023
Svar från Patricia M 29 maj 2023
Thank you Mohamed!

10/10 Fantastiskt

Linsey

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i maj 2023
Svar från tap 17 maj 2023
Thank you for taking the time to review our property and we hope to see you again when your travels bring you back to Fort McMurray

10/10 Fantastiskt

Candace

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean nice and new
Bodde här 2 nätter i april 2023
Svar från Patricia M 4 maj 2023
Thank you Candace! We hope to see you again soon

8/10 Bra

Nick

Ok
Bodde här 1 natt i maj 2023
Svar från Patricia M 2 maj 2023
Thank you Nick! We hope to see you again soon

10/10 Fantastiskt

Linsey

Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i april 2023
Svar från TAP 19 apr. 2023
Hello Linsey, Thank you for the rating and we look forward to seeing you again on future trips to Fort McMurray.

8/10 Bra

Cori

Gillade: Renlighet och boendets skick och faciliteter
The only thing we didn’t like was all the swim lessons in the pool. There were so many kids taking private swim lessons, that my kids couldn’t use the slide or the main pool. And they took all the surrounding tables and chairs.
Bodde här 3 nätter i mars 2023
Svar från TAP 27 mars 2023
Hello Cori,I am sorry that you found the pool experience frustrating. For future note if your travels bring you back to Fort McMurray and you stay with us, even if there are lessons in the pool. You and your children are absolutely allowed to swim in the main pool and use the water slide, even if there are lessons occuring.

10/10 Fantastiskt

Linsey

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Great customer service
I have to say that nichol went over and beyond while checking me in. She catered to my requests for a ground floor and a room with a tub, she politely upgraded me, and walked me to the room to see it and make sure it would work for me. She had amazing customer service. She also one Morning assisted a guest who had lost his invisiline braces, and she actually dug through the break fast time garbage to help him find his expensive mouth piece. She’s always bubbly and real and happy to help everyone. She’s the type of customer service worker that keeps you coming back and deserves the recognition!
Bodde här 4 nätter i mars 2023
Svar från TAP 27 mars 2023
Thank you for the kind words about our staff member Nicole. We agree, she is amazing. We hope when your travels bring you back to Fort McMurray, we will see you again.

10/10 Fantastiskt

Kelci

Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Thomas

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This was a great choice for a short stay. Clean, quiet and great service. There is a great gym as well. We had a great weekend at this hotel.
Bodde här 3 nätter i juni 2022
Svar från Patricia M 13 juni 2022
Hello Thomas, Thank you for choosing to stay with us. We appreciate your feedback and look forward to welcoming you back on your next trip to the Fort McMurray area.

10/10 Fantastiskt

Florine

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Room was very clean and staff was friendly. Kids enjoyed the pool and slide
Bodde här 1 natt i april 2022
Svar från TAP 3 maj 2022
Thank you for your review Florine. We hope to see you again when your travels bring you back to Fort McMurray

10/10 Fantastiskt

Mark

Bodde här 10 nätter i mars 2022

10/10 Fantastiskt

Doug

Bodde här 1 natt i november 2021
Svar från Patricia M 2 dec. 2021
Thank you Doug! We hope to see you again soon. Stay safe

8/10 Bra

Norman

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i oktober 2021
Svar från Patricia M 18 okt. 2021
Good Day Norman! We thank you for taking time to share you experience. We look forward to seeing you again soon.

10/10 Fantastiskt

Joshua

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Kids liked the waterslide, I thought the room would have a separate living room with a couch because that’s what the pictures show, instead we had a small lounge chair. Pictures should be updated
Bodde här 2 nätter i oktober 2021
Svar från Patricia M 11 okt. 2021
We are so glad to hear the kids enjoyed themselves. Thank you for taking the time to share your experience.

10/10 Fantastiskt

Steven

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i september 2021

10/10 Fantastiskt

Brian

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
very nice and comfortable
Bodde här 2 nätter i augusti 2021
Svar från Patricia M 11 okt. 2021
Thank you for sharing your comments!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från Patricia M 11 okt. 2021
Thank you!

10/10 Fantastiskt

Shiloh

Bodde här 2 nätter i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
very clean, polite staff. beautiful pool and hot tub
Bodde här 1 natt i april 2021
Svar från Patricia M 12 apr. 2021
Thank you very much! We appreciate your positive comments.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2021
Svar från Patricia M 22 mars 2021
Thank you!

6/10 Okej

Brad

Affärsresenär
Gillade: Renlighet
No couch/sitting area in my king studio
Hotel was good but my room was supposed to include a sitting area/couch. No furniture empty corner, just a bed. When I asked the staff to resolve maybe move me a chair up into the corner he said he would look into it but didn’t actually do anything.
Bodde här 1 natt i december 2020
Svar från Patricia M 9 dec. 2020
Good Day Brad! Thank you for bringing this to our attention. We will be sure to look into this so that this does not affect another guest in the future.

8/10 Bra

Darren

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Overall it’s a nice, newer hotel. Room was small but had a well appointed kitchenette. A restaurant or bar would have been nicer.
Bodde här 3 nätter i oktober 2020
Svar från Patricia M 23 okt. 2020
Good Day Darren, Thank you for choosing to stay with us here at the TownePlace Suites Fort McMurray. We look forward to welcoming you again. Stay safe!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel and my suite was very clean and the staff was extremely friendly. Great place to stay - highly recommend it!
Bodde här 2 nätter i oktober 2020
Svar från Patricia M 19 okt. 2020
Good Day! We are delighted that you enjoyed your stay with us. We certainly appreciate your feedback and hope to welcome you again soon.

10/10 Fantastiskt

Sylvia, Stony plain alberta

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Building and room so clean and quiet. Spacious enough and nicely equipped with all necessities.
Bodde här 2 nätter i oktober 2020
Svar från Patricia M 17 okt. 2020
Hello Sylvia, Thank you for taking the time to share your comments. We are delighted you chose to stay with us and hope to see you again soon. Stay safe

10/10 Fantastiskt

Rachel

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i september 2020
Svar från TAP 21 sep. 2020
Thank you so much for staying with us and we hope to see you again if your travels bring you back to Fort McMurray!

6/10 Okej

Bino

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Rude person at check in.
The person that checked us in was very RUDE. His name was Antonio. It was my first time staying at this hotel and will NEVER stay here again.
Bodde här 1 natt i augusti 2020
Svar från Patricia M 24 aug. 2020
Good day Bino! Thank you for bringing this issue to our attention. Please accept my sincere apology for your recent experience. I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Fort McMurray Marriott
Room was clean, a few scuffs around the edges of the counters and tables. The air conditioner was very loud and rattled, so couldn't have it on during the night. Bathroom was very clean and bed was comfortable. Kitchenette was nice, initially I thought the room was missing plates and utensils, but they were left in the dishwasher (they were clean). Gym has a few treadmills and free weights.
Bodde här 2 nätter i augusti 2020
Svar från Patricia M 7 aug. 2020
Good day! Thank you for sharing your feedback regarding your most recent stay with us. We hope to welcome you back soon. Stay safe!

10/10 Fantastiskt

Bradford

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i maj 2020
Svar från TAP 9 juni 2020
HI Bradford, Thank you for the review and we hope to see you again on a future stay!

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Very pleased overall
Called the front desk for recycling to be picked up in the afternoon, wasn’t picked up until the next day
Bodde här 1 natt i maj 2020
Svar från Patrica M 31 maj 2020
Thank you very much for sharing your feedback. We will be sure to share your comments with our team. We look forward to welcoming you again on your next visit to Fort McMurray.

8/10 Bra

Pierce

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Great Hotel with a minor tweak . . .
Couldn’t turn the a/c / Heater unit off completely (the fan was always on) without turning it off at the breaker. I’m a light sleeper, and the fan noise was problematic.
Bodde här 4 nätter i maj 2020
Svar från Patrica M 31 maj 2020
Thank you for taking the time to share your most recent experience with us. We hope to welcome you back very soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2020
Svar från Patricia M 4 maj 2020
Thank you so much!

8/10 Bra

Clint

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2020
Svar från TPA 17 mars 2020
Thank you Clint for the rating! We look forward to having you stay with us again in the future.

10/10 Fantastiskt

Meighan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel was good clean and comfy
Bodde här 2 nätter i februari 2020
Svar från TPA 3 mars 2020
Thank you Meighan for your review. We hope to see you again if your travels bring you back to Fort McMurray again in the future.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super spotless. Nice tactility. Wish the pool was ooen later.
Bodde här 1 natt i februari 2020
Svar från Patricia M 21 feb. 2020
Thank you for taking the time to share your comments. We hope to welcome you back on your next trip to Fort McMurray.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel, very comfortable room. Great breakfast food
Bodde här 1 natt i februari 2020
Svar från TPA 13 feb. 2020
Thank you so much for the review, we are glad to hear you enjoyed your stay.

8/10 Bra

Timothy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved the bed! Hated the breakfast!
Bodde här 1 natt i januari 2020
Svar från Tap 3 feb. 2020
Hello Timothy, Yes our beds get a lot compliments! Sorry our breakfast didn't meet your needs this time. Thank you for letting us know.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.very quiet, clean, nice staff Breakfast downstairs was just ok,
Bodde här 3 nätter i december 2019
Svar från Patricia M 17 dec. 2019
Good Day!! We are so pleased you enjoyed your stay. We look forward to welcoming you in the future.