Fort Montego Craft Market

We really enjoyed our stay which was over a weekend. Due to the weekend it was extremely busy in the St Ann buffet terrace dining area. It's a massive hotel, so there was an amount of queuing up for some of the more popular dishes. The staff were rushed of their feet the whole time. We felt that they needed more staff to cater faster for the number of people on site. But the food was good. The room was clean, great ocean view. The staff were helpful. We loved the entertainment events. We also liked the idea of being able to walk along the beach to the neighbouring marine association craft market and cafe.

My wife and I stayed at Princess Senses The Mangrove for my birthday and had an amazing time. The resort is beautiful, our room was spacious, and the beach was lovely with no seaweed during our stay. We really enjoyed the food, and the evening entertainment was a highlight—shows, karaoke and dancing made the nights so much fun. The spa’s outdoor infinity pool and views were another favorite. There is some room for improvement with customer service and recognition of special occasions. More personal birthday touches would have made the stay even better. We also missed having Netflix or streaming options on the room TV. Overall, a wonderful mix of relaxation and fun. My wife actually cried at breakfast on our last morning because she didn’t want to leave! We would happily return.

First off for the positives ... the property is very beautiful and nicely maintained very clean! The food is EXCELLENT. VERY VERY GOOD! THE ENTERTAINMENT IS VERY GOOD! THANKS TO JANUILAH AND AALIYAH FOR DECORATING MY ROOM SO NICELY AND HELPING ME SURPRISE MY BOYFRIEND FOR HIS BDAY! THANKS TO LONDRE FOR GETTING MY LAUNDRY DONE WHEN I WAS PAST THE DEADLINE THANKS TO AKEELEAH IN THE MEXICAN RESTAURANT FOR THE GREAT SERVICE. THE POOL WAS AWESOME. MY JETTED TUB ROOM WAS AWESOME! SHUTTLE SERVICE WAS SLOW MOST TIMES AND HIT OR MISS WITH THEM SHOWING UP AND WE WERE SIGNATURE LEVEL. NICE DRIVERS THAT ARRIVED THOUGH. HOUSEKEEPING DID GOOD WHEN CLEANING ROOM EXCEPT 1 DIDN'T GIVE US ANY TOWELS AND WASHCLOTHES AND ALL WERE TAKEN OUT SO THAT MADE NO SINCE SO WE GOT INTO ROOM LATE BUT THE FRONT DESK SENT A HOUSEKEEPER TO BRING SOME AT LIKE 2AM. I LOVED EVERYTHING HOWEVER THE 1 DEALBREAKER FOR ME NEVER GOING BACK IS THE CAT INFESTATION ! I FELT LIKE I WAS AT PET CEMETERY. I'M TERRIFIED OF CATS AND THEY WERE EVERYWHERE AND IT TOOK AWAY FROM MY TRIP! I DON'T LIKE BE SCARED WHEN I'M VACATION. I HAVE NEVER SEEN CATS GALORE TO THIS LEVEL IT WAS UNREAL! VERY DISTURBING