Lyxhotell i Fortaleza

“bra hotel, ok mat”

“As a tourism hotel I would expect that the staff speak some English.. however there was only ONE person who works here that speaks English, and she was almost never around. There was a lot of confusion and misinformation due to lack of communication. I understand I’m in a non English speaking country but at a hotel in this scale it’s not acceptable that NO ONE speaks English. It’s not really worth the price seeing how disorganized everything is there. One of the staff members made me cry because...

“Staff was great! The entertainment people were amazing! The buffet needs alots of improvement, it was the same food everyday same stuff for breakfast same stuff for dinner. Also needs improvement with their card system I had alots of issues with the Water park entrance on both days.”

“Faço questão de avaliar este hotel, porque pesquisei muito sobre ele antes de ir e vi que era numa área mais afastada, onde tem a Lagoa e que o mar não era apropriado para banho. Então, isso me deixou muito em dúvida. Porém, fui positivamente surpreendida. O hotel está muito novo, os quartos super espaçosos, tudo muito limpo, muito organizado, o hotel é amplo. Sobre o café da manhã, achei que poderia ter um pouco mais de variedades, alguns alimentos de melhor qualidade, mas isso de forma alguma...

“Very clean and fantastic straff! ”